After the storm, I had lost three fence panels. All needed replacing anyway but due to a week of other problems i was at my wits end with stress. Your website was clear, easy to use and offered the ne... Ver mais
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Leia as opiniões dos outros
Ordered on line late Saturday morning for collection. Tried ringing depot to confirm order recd and would be available for collection before depot closing time. No answer to call. Arrived at depot 5 m... Ver mais
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Ordering and paying online - easy - no problem. Notifications -great. Customer care at pick - could be better. Stood waiting, clearly visible at the counter, for at least three minutes waiting... Ver mais
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To be honest, we as a company have been using Bradfords Helston Branch since it opened and I can honestly say what a great bunch of people and always happy to help. However, I must say that Steve Cart... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- também em
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
- Prestador de serviços de construção civil
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Helston Business Park, TR13 8FZ, Helston, Cornwall, Reino Unido
- 01326 334500
4,9
Excelente
176 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Customer review
Used the, Helston branch during the last year while renovating a house.
Great bunch of guys, always willing to help and give advice.
28 de março de 2021
Doors excellent, customer service needs work.
Doors excellent. The stated delivery time came and went. Had to chase up several times. Promised by customer services that the doors could be delivered into garage. When the delivery arrived the driver who was on his own said it was kerbside drop only. If he hadn't taken pity on my 5 feet tall wife, and helped her to carry them into the garage, they would have been left by the road all day. In future, please do not promise what can't be delivered! Thank you to the very kind delivery driver.
27 de março de 2021
Delivered promptly thankyou
27 de março de 2021
Great service
26 de março de 2021
Amazing lorry driver
Amazing lorry driver. Should give lessons to all other attempted deliveries by lorry. As well as that all else from Bradfords was good.
19 de março de 2021
Good quality and very prompt delivery.
26 de fevereiro de 2021
Use Bradfords for most of the DIY
Use Bradfords for most of the DIY, great local company for both DIY and trade.
24 de fevereiro de 2021
Good service delivery arrived on time
Good service delivery arrived on time, website easy to use, would use again
3 de fevereiro de 2021
Superb service
I am more than pleased with help and service provided by Bradfords Helston branch. From the moment I telephoned and spoke to a lovely helpful guy çalled Steve to the very quick delivery of my goods and the way they were put on my drive. I would like to say a huge thank you to your team. Kind regards Carol Francis.
23 de janeiro de 2021
Excellent prompt service
19 de janeiro de 2021
Quick service,plus enquiry if I needed…
Quick service,plus enquiry if I needed help with loading.
30 de dezembro de 2020
Resposta da Bradfords - Helston BBS
Dear Peter,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience with us and that you are more than satisfied with the service that you have received from our team in Helston.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Great purchase at a fantastic price
Great purchase at a fantastic price, perfect delivery and really helpful staff both in their base and with the delivery driver. But then they are ALWAYS like that.
5 de dezembro de 2020
Resposta da Bradfords - Helston BBS
Dear Martin,
Thank you for taking the time to leave us such a lovely review.
I am pleased to see that you are happy with the quality and the pricing of our products and that you continue to receive great service at our Helston branch and from their delivery drivers.
I will pass this feedback on to them as I am sure they would love to see that their efforts are being noticed.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services.
Endeavoured to make an order on line…excellent service
Endeavoured to make an order on line but without much success, the only down side, but the had a phone call from my local store to say they were happy to take order over the phone. This was straight forward and all items ordered arrived the following day, and all good quality. Excellent service.
16 de novembro de 2020
Resposta da Bradfords - Helston BBS
Dear Elaine,
Thank you for taking the time to leave us a positive review.
I am saddened to see that ordering online was not successful for you,
However, I am pleased that you have received excellent service and that your order arrived swiftly.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Helston
Helpful & efficient staff during Covid restrictions ... Purchase was as expected.Thank you.
9 de novembro de 2020
Resposta da Bradfords - Helston BBS
Dear Richard
Thank you for taking the time to leave us a review.
Your feedback is highly valued.
I am glad to see that our staff were helpful and efficient, especially during these unpredictable times.
Kind Regards,
Charlotte from Customer Services
Good wood at a good price
I wanted a particular bit of wood and BBS had it at a good price. Spot on service too.
7 de novembro de 2020
Resposta da Bradfords - Helston BBS
Hi Mike,
Thank you for leaving us a positive review.
All feedback that we receive is highly valued.
I am delighted to see that we were able to supply you with the timber that you needed at a good price and that you received great service from us.
Kind Regards,
Charlotte from Customer Services
extremely helpful and polite staff
extremely helpful and polite staff. bent over backwards with advice and help with loading my vehicle. will definitely shop here again.
6 de novembro de 2020
Resposta da Bradfords - Helston BBS
Dear Mr Earnshaw,
Thank you for your positive review.
All feedback we receive is highly valuable to us.
I am delighted to see that our staff have been extremely helpful and polite and have exceeded your expectations.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Resposta da Bradfords - Helston BBS
Dear Mr Redhead,
Thank you for your 5 star review.
I am pleased that you received your delivery as promised with no issues.
Kind Regards,
Charlotte from Customer Services
Resposta da Bradfords - Helston BBS
Dear Mr Timpson,
Thank you for taking the time to leave us your positive review.
I am pleased to see that you are happy with the pricing of the insulation that you purchased and that you are satisfied with our Covid safety procedures within branch.
Kind Regards,
Charlotte from Customer Services
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