Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Ver mais
A empresa respondeu
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... Ver mais
A empresa respondeu
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- Prestador de serviços de construção civil
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Crown Works, WR14 2QP, Malvern, Worcestershire, Reino Unido
- 01684 573297
4,9
Excelente
246 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 95% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent from start to finish
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase.
Delivery driver placed the items exactly where they were needed - I didn't even know he'd been!
29 de janeiro de 2024
Resposta da Bradfords - Malvern BBS
Good Afternoon Neil
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us from start to finish with your order,
Thank you for your feedback regarding the delivery service recieved this is greatly appreciated and passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivery driver was great !!
Delivery driver was great - we have a rather tight drive and he was not fazed at all ... polite , helpful and could handle a 'grab' ...
30 de janeiro de 2024
Resposta da Bradfords - Malvern BBS
Good Morning Mark
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and that your received a polite and helpful delivery service with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind regards
Katie
ordered on line
ordered on line, just a small order but too large to fit my car. Delivery was free and on time, with notification on when to expect the delivery. Perfect
29 de janeiro de 2024
Resposta da Bradfords - Malvern BBS
Hi Anthony
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Malvern BBS
Good Morning Jon
Thank you for taking the time to leave us a review.
I am happy to hear that you found placing your order online to be an easy process and are happy with the delivery service provided with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
Excellent communication on delivery and…
Excellent communication on delivery and spec. Good quality product as described
2 de janeiro de 2024
Resposta da Bradfords - Malvern BBS
Good Afternoon Peter
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received excellent service from start to finish with your order,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Items were delivered in a timely manner…
Items were delivered in a timely manner despite being in the busy festive period. The delivery drivers were helpful and friendly.
Quality products for roofing repairs.
29 de dezembro de 2023
Resposta da Bradfords - Malvern BBS
Hi Davie
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Fast delivery with care by 2 gentlemen
18 de dezembro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Mr Moore
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and where happy with the delivery service provided with your order,
Thank you for your feedback this has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Resposta da Bradfords - Malvern BBS
Hi Graham
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Malvern BBS
Hi David
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear we have great knowledge and attentive staff in the branches.
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Malvern BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
Bags of Quality from Bradfords in Malvern!!
Ordered bulk bag of gravel on line,got a confirmation phone call within the hour,and delivery the next day,Zac the driver dropped it right where I wanted it, very professionally and with no problems, so all round good experience,would recommend without hesitation!!
23 de outubro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Mr Andrews
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a professional helpful service from start to finish with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Your delivery guy was friendly
Your delivery guy was friendly, helpful and just a nice guy, thanks.
9 de outubro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon GrampaAmos
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and helpful delivery service,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The driver was excellent.
1 de outubro de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Mr Holder
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us!
Thank you for your feedback regarding the delivery service received with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful
The delivery driver could not have been more helpful. He deserves a pay increase.
28 de setembro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered today
Delivered today, meant to be delivered Friday, luckily l was off work so took delivery, spoke to depot over phone too.
22 de setembro de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery not being when specified.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Resposta da Bradfords - Malvern BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear our drivers are going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Delivery 👍
Super fast delivery, good quantity products and really friendly and helpful driver
31 de agosto de 2023
Resposta da Bradfords - Malvern BBS
Hi Jack,
Thank you for taking the time to leave us a review.
We are glad your order was dealt with professionally and the driver was helpful for you,
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Malvern BBS
Hi Jon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Order a Manhole cover for next day…
Order a Manhole cover for next day delivery. It was available at the store & ready for me to pick up when required - Ideal!
23 de julho de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Malvern branch with your order for collection,
This has been passed onto all involved in branch with your order,
If there was anything we could of done to make this a 5* experience please email customer.service@bradfords.co.uk
We hope to see you again soon.
Kind Regards,
Katie
A bit intimidating for a one-off retail…
A bit intimidating for a one-off retail customer - was sent here, sent there ... one of the staff re-directing me was neither friendly or over-endowed with people skills.
24 de julho de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you, tj=his is not our usual service standards,
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
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