Service has always been spot on and this latest delivery is no different. It is never easy for the driver to unload at my address using the Hiab on his lorry due to overhead cables. The care Bradfords... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Ordered 3 lengths of skirting board when delivered 1 length was the wrong profile rang up was told I'd get a call back regarding the replacement, didn't get a call and 2 days later the correct skirtin... Ver mais
A empresa respondeu
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Ver mais
A empresa respondeu
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Ver mais
A empresa respondeu
Informações sobre a empresa
- Empresa de construção civil
- também em
- Carpinteiro
- Empreiteiro de serviços de isolamento
- Loja de ferramentas
- Prestador de serviços de construção civil
Escrito pela empresa
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Escrito pela empresa
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Informações de contacto
Crown Works, WR14 2QP, Malvern, Worcestershire, Reino Unido
- 01684 573297
4,7
Excelente
258 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Bags of Quality from Bradfords in Malvern!!
Ordered bulk bag of gravel on line,got a confirmation phone call within the hour,and delivery the next day,Zac the driver dropped it right where I wanted it, very professionally and with no problems, so all round good experience,would recommend without hesitation!!
23 de outubro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Mr Andrews
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a professional helpful service from start to finish with your order,
Thank you for your feedback and recommendation this is greatly appreciated and has been passed onto all involved.
We hope to see you again soon.
Kind Regards,
Katie
Your delivery guy was friendly
Your delivery guy was friendly, helpful and just a nice guy, thanks.
9 de outubro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon GrampaAmos
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a friendly and helpful delivery service,
This has been passed onto all involved with your order,
We hope to see you again soon.
Kind Regards,
Katie
The driver was excellent.
1 de outubro de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Mr Holder
Thank you for taking the time to leave us a review.
I am happy to hear that you have had a positive experience with us!
Thank you for your feedback regarding the delivery service received with your order,
This has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Helpful
The delivery driver could not have been more helpful. He deserves a pay increase.
28 de setembro de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and received a helpful delivery service,
Thank you for your feedback this is greatly appreciated and has been passed onto all involved,
We hope to see you again soon.
Kind Regards,
Katie
Delivered today
Delivered today, meant to be delivered Friday, luckily l was off work so took delivery, spoke to depot over phone too.
22 de setembro de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Paul
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery not being when specified.
I apologise greatly for these issues and for any inconvenience this may have caused you.
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Sam
Resposta da Bradfords - Malvern BBS
Hi Nick
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us! Great to hear our drivers are going the extra mile.
We hope to see you again soon.
Kind Regards,
Sam
Delivery 👍
Super fast delivery, good quantity products and really friendly and helpful driver
31 de agosto de 2023
Resposta da Bradfords - Malvern BBS
Hi Jack,
Thank you for taking the time to leave us a review.
We are glad your order was dealt with professionally and the driver was helpful for you,
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Malvern BBS
Hi Jon,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Order a Manhole cover for next day…
Order a Manhole cover for next day delivery. It was available at the store & ready for me to pick up when required - Ideal!
23 de julho de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Chris
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with our Malvern branch with your order for collection,
This has been passed onto all involved in branch with your order,
If there was anything we could of done to make this a 5* experience please email customer.service@bradfords.co.uk
We hope to see you again soon.
Kind Regards,
Katie
A bit intimidating for a one-off retail…
A bit intimidating for a one-off retail customer - was sent here, sent there ... one of the staff re-directing me was neither friendly or over-endowed with people skills.
24 de julho de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Julian
Thank you for taking the time to leave us a review.
I apologise greatly for these issues and for any inconvenience this may have caused you, tj=his is not our usual service standards,
I will look into this further, and feed this back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Joe.
Excellent experience
Very prompt delivery. Products as described. Happy to purchase from Bradfords in the future
17 de julho de 2023
Resposta da Bradfords - Malvern BBS
Hi Tom
I am pleased to see that you have had a positive experience with us!
We look forward to seeing you again soon.
Kind Regards,
Sam
Very efficient service from Malvern…
Very efficient service from Malvern branch with a phone call telling me when my order would arrive. Delivery driver excellent
18 de julho de 2023
Resposta da Bradfords - Malvern BBS
Hi Ian,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We are glad that our driver gave you good service.
Kind Regards,
Joe.
All good staff very helpful.
13 de julho de 2023
Resposta da Bradfords - Malvern BBS
Hi Mike
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Sam
Resposta da Bradfords - Malvern BBS
Good Morning William
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us and found placing your order online to be an easy process,
We hope to see you again soon.
Kind Regards,
Katie
Great company to deal with
Great company to deal with, very competitive prices. Used the internet site to order.
Malvern branch communications with me were excellent.
Would highly recommend.
23 de junho de 2023
Resposta da Bradfords - Malvern BBS
Hi Mark,
Thank you for taking the time to leave us a review.
We are please that your whole order was handled to a high standard,
We hope to see you again soon.
Kind Regards,
Joe.
Resposta da Bradfords - Malvern BBS
Good morning,
Thank you for taking the time to leave us a review.
we are pleased that you forunf our staff friendly,
We hope to see you again soon.
Kind Regards,
Joe.
Excellent service perfect
19 de junho de 2023
Resposta da Bradfords - Malvern BBS
Hi Duncan,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Joe.
Ordered products online and they were…
Ordered products online and they were delivered when agreed. Delivery was notified by text and everything seemed to go as expected. Delivery driver was polite and helpful.
11 de junho de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Mike
Thank you for taking the time to leave us a review.
I am happy to hear that you have received a helpful and polite service from start to finish with your order,
Your feedback has been passed onto all involved in the branch,
We hope to see you again soon.
Kind Regards,
Katie
waited in all day for delivery
waited in all day for delivery. had a text at 14.30 stating delivery would be between 15.00 and 17.00 16.45 called to see where delivery was. was told the driver could not get lorry down road due to a parked car. No contact from driver.
will not use bradfords ever again.
26 de maio de 2023
Resposta da Bradfords - Malvern BBS
Good Morning Mr Price
Thank you for taking the time to leave us a review.
I am saddened to see that you have had a poor experience with us due to the delivery service provided by your local branch.
I apologise greatly for these issues and for any inconvenience this may have caused you.
This has been feed back to the Branch concerned, to see what caused this to happen.
Kind Regards,
Katie
Stress free process
25 de maio de 2023
Resposta da Bradfords - Malvern BBS
Good Afternoon Richard
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience with us!
We hope to see you again soon.
Kind Regards,
Katie
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