Such a warm welcome from Emma at the wilmslow store. The quality of the products is evident to see and this is what swayed our decision to purchase from Bridgman. Emma really knows the products and he... Ver mais
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Such a warm welcome from Emma at the wilmslow store. The quality of the products is evident to see and this is what swayed our decision to purchase from Bridgman. Emma really knows the products and he... Ver mais
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Having seen the range of garden furniture online, we visited the store in Tunbridge Wells. Although we were limited for time, Sian-Louise took time out to provide us with alternatives from the Mayfair... Ver mais
Emma was extremely knowledgeable, helpful and approachable and we felt she gave brilliant guidance in selecting the right sofa for us. We were very pleased with our purchase!
Lovely piece of furniture, Sudbury armchair, with a good number of fabric choices. Paul, the sales rep, engaged in a friendly way and was helpful through the discussion and purchase process.
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88 Lockfield Avenue, EN3 7PX, Enfield, Reino Unido
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My order has not been completed and I've been unable to get a delivery date. Waiting for over a week for an update.
Final part of order satisfactorily delivered on 15th April. Apart from the lack of delivery schedule update, I'm happy with the product and service.

Resposta da Bridgman Luxury Furniture
I recently set out to replace our outdoor sofa set with a new dining set and came across Bridgman. I was immediately impressed by their commitment to quality, design, durability, and overall customer experience.
After calling for more information about the all-seasons collections, I was advised to consider the Kensington dining set by Edita. It ticked all the boxes for what I was looking for, and after speaking with Edita, I felt confident I was making the right choice.
The delivery exceeded expectations-it arrived within just two days. Ali, Issac, and Alain handled everything professionally: they unpacked the furniture, removed all packaging, and even helped experiment with different layouts until we found the perfect fit for our garden.
I’m absolutely delighted with both the furniture and the outstanding level of customer service I received.

Resposta da Bridgman Luxury Furniture
Harry went out of his way to give us a very good service and followed up on everything we asked (regarding covers etc for the furniture). We bought a large outdoor seating & coffee table display.

Resposta da Bridgman Luxury Furniture
I needed some help after an on line search and was fortunate to engage with Bruno who was helpful and patient and no request for info was an issue for him. I’m looking forward to receiving my products . Thanks

Resposta da Bridgman Luxury Furniture
Great service!!! Really helpful couldn’t recommend them more. The product is really good, I ordered 8 garden chairs from the them 10 years ago and they are still as good as new but felt it was time to renew the cushions as they had slightly faded from them being left out in the sun ☀️ over the past 10 years. They do replacement cushions and Bruno was amazing at getting them ordered and they were delivered with on days!! Great service ⭐️⭐️⭐️⭐️⭐️

Resposta da Bridgman Luxury Furniture
Brilliant customer experience. Contacted them for some replacement cushions for my old garden furniture and Bruno got back to me immediately and was super helpful. Thank you

Resposta da Bridgman Luxury Furniture
Having decided to replace our old garden dining furniture we visited a couple of garden centres and were completely underwhelmed both by choice and quality.
After some extensive online research and speaking to the very helpful and knowledgeable Bruno, we visited the Walton on Thames showroom.
We met Emma, who usually works in Wilmslow, and her knowledge and enthusiasm led us to choose a Kensington round table and 6 dining armchairs along with a matching parasol.
Ordering and delivery was very smooth and we are thrilled with our new furniture.
Many thanks to Bruno, Emma and Harry for great service.

Resposta da Bridgman Luxury Furniture
Bruno was extremely helpful in finding out what model sunlounger I have and helping me order a new cushion.

Resposta da Bridgman Luxury Furniture
Emma was extremely helpful and attentive. Our garden is absolutely stunning now with the addition of the gorgeous high quality furniture. This was the only place in the uk with fully waterproof garden furniture.

Resposta da Bridgman Luxury Furniture
Harry did a great job of upselling. Ended up buying a lot more than we went shopping for! We were an easy target as we’ve had a lot of Bridgman furniture before (and still have) as it’s comfortably the best you can buy. Our previous cushions survived 15+ years of abuse, only being taken in for a couple of months in the depths of winter. The new ones are even better than the originals. And the original rattan is still like new.
Great service from Harry, thank you.

Resposta da Bridgman Luxury Furniture
Harry who served us in the show room was excellent. Extremely professional, knowledgeable and friendly. He made sure we got exactly what we wanted.
The furniture was delivered and put out by Harry and Coco who were also both excellent.
I would thoroughly recommend Bridgman!

Resposta da Bridgman Luxury Furniture
Went to the Walton branch and dealt with Harry. Super helpful, understood what we wanted and our budgets and found the exact products that were good for our needs. Would definitely recommend.

Resposta da Bridgman Luxury Furniture
Visited Tunbridge Wells showroom, which is managed by Paul. Paul was extremely helpful and knowledgeable, and understood (and remembered) our needs and preferences. Very good, personal service during both visits and excellent written communication (e-mails) throughout the interim period. We are delighted with our purchase of outdoor furniture, which is very stylish, well made and comfortable. An excellent shopping experience, very pleased!

Resposta da Bridgman Luxury Furniture
We have bought through Bridgman before and 14 years later the product was almost as good as new. This quality of product promoted me to see what they had to offer when I wanted to buy some outdoor furniture. After applying for a catalogue, Bruno (Sales Co-ordinator) phoned me and offered to include some useful samples with the catalogue. He promptly sent the items and followed this up with a phone call to ask for my thoughts. I discussed my thoughts with him and he made suggestions. I told him I wasn’t ready to order until I’d seen more of what the competitors do and he dealt with that very professionally, merely pointing out the main advantages of a Bridgman product with out trying to push me into buying. He provided a quote and I got back to him a few days later to place my order. This personal service was so nice and something that is sadly rare these days. A big thank you to Bruno

Resposta da Bridgman Luxury Furniture
Fantastic customer service. Slight problem with missing clips on the table/chair cover.
Replacement offered immediately 5 *
Thank yoi

Resposta da Bridgman Luxury Furniture
Paul at the Tunbridge Wells store was super helpful, attentive, responsive and sorted our new sofa that we can't wait to try out.

Resposta da Bridgman Luxury Furniture
Edita was extremely helpful with our purchase, the customer service was excellent.

Resposta da Bridgman Luxury Furniture
There is no doubting the quality of Bridgman furniture, and this recent acquisition of a large garden cushion box, was expected to be no different. That said, I'm struggling to be comfortable with the £900 price tag now I've seen it! Also, I am very disappointed with the logistics company utilised by Bridgman, to deliver the box. Firstly, we had no indication that the box was being delivered on Wednesday 1st April, even though this was our preferred date stated a week before. My wife received an email at 12.10pm on the Wednesday, stating the box would be delivered between 11.45am and 13.45pm that day. At the time, she was 20 miles away from home! She left her lunch date early, rushed back home and the box arrived just before 1pm. Secondly, it was dumped in my garage fully packed and wrapped and strapped to a pallet. We had no help with unpacking and it was left to me to dispose of the reams and reams of packaging, and also to dispose of a full sized pallet that won't fit in our car! Thirdly, once I did get it all unpacked, I couldn't get it through any of my external doors. I needed two neighbours' help to shimmy it over a section of flat roof on my house. Dangerous and difficult! I'm sure the initial response from Bridgman will be "delivery to kerbside", but the Bridgman brand and the cost of the Bridgman brand, says to me that the delivery company should be unpacking, disposing of the pallet and packaging AND seeing the box into its final location as a minimum. Having spent almost £9k on Bridgman furniture in the last few years, I fear I may have spent my last £'s on it....

Resposta da Bridgman Luxury Furniture
We had a great experience with Harry at Bridgman Walton-on-Thames. He helped us choose the right sofa, answered all our questions, and was patient and polite throughout. We’re very happy with our purchase, and the delivery service was smooth and efficient. Highly recommended.

Resposta da Bridgman Luxury Furniture
I was served by a very professional and knowledgeable lady who was able to advise on my needs authoritatively . I felt confident and comfortable with her . She was also very friendly and was able to answer my questions no matter how trivial they may have seemed to her. She seemed open and honest snd although she obviously wanted a sale I didn’t feel pressured at all.

Resposta da Bridgman Luxury Furniture
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