Bright CellarsOpiniões 

65
TrustScore: 3 em 5

3,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Dishonest practices. We received a $150 gift certificate to try Bright Cellars. They say they will throw in an extra bottle for free. However, only four bottles are delivered. When we call tech suppor... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Any issue I've had through shipping difficulties, change of address during a shipment & when the website updated; I've always gotten timely & helpful responses from the customer service team. Great wi... Ver mais

Classificada 1 em 5 estrelas

One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “faile... Ver mais

Classificada 5 em 5 estrelas

I think Bright Cellars is the wine subscription service of the future. I've done two prior and had friends join others as well. Given the service and wine provided thus far, nothing even compares. The... Ver mais

Informações sobre a empresa

  1. Clube de vinhos

Informação fornecida por diversas fontes externas

Bright Cellars is the monthly wine club that matches you with wine that you’ll love.


Informações de contacto

3,1

Aceitável

TrustScore: 3 em 5

65 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,1

Todas as opiniões

(65)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

If you're thinking about it& can afford to, just do it.

Any issue I've had through shipping difficulties, change of address during a shipment & when the website updated; I've always gotten timely & helpful responses from the customer service team. Great wines, & their info cards for each bottle are so helpful to novices like myself. I love that I can share them with any guests I pour a glass for too.

26 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great customer service

I found a bottle of wine that had become spoiled. This happens, its not a big deal, but I reached out to let them know, not for a refund, but in case there was a larger issue with that vintage shipment. They very promptly responded, and assured me they were looking into the issue, and offered reward points to cover the cost of the bottle. I really appreciate the grwt service.

2 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Christmas gift

My son got me 2 boxes for Christmas, he lives in California and I am in Maryland, he shares my love for wine, it's fun tasting ones you normally wouldn't buy, there weren't any I didn't like

8 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

A great experience!

My husband and I are on our second box and are loving it so far! We plan 4 meals a month to specially fit the wine pairing recommendations and make a true pairing experience out of it. We also love that the bottles aren’t something you can pick up in any old liquor store. Highly recommend!

5 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I tried other wine subscriptions but…

I tried other wine subscriptions but the others don't really try to understand your palate like Bright Cellars. They call you and really try to understand every little thing you might like and not like to give you the best picks for you. I'm staying with Bright Cellars. I also love that I can post pone boxes easily in case I have too much wine still in my fridge.

23 de janeiro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Everything is great

Everything is great. The only thing I didn’t like was when my payment method didn’t work, I wasn’t notified. Other than that, I love this service.

20 de janeiro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Either gives you another chore or doesn’t deliver and charges you for it

One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “failed attempts” or no flexibility to change delivery times resulting in them returning to sender. If you email them about this the best they can give you is a partial refund minus the 25 dollar delivery fee. This company is full of vultures.

21 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Service

This is a great deal and when I ended up needing help with adding to an order, their customer service was stellar and they were able to help me quickly and efficiently.

17 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Love!

I have absolutely loved the wines so far! The packaging is fantastic too!

8 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great Wine. Even Better Customer Service.

The wine selections have been nice. I really enjoy having the pairing and notes cards that accompany them whether for me or as an upgrade to gifting just a bottle of wine. The customer service is stellar and that’s always the most important aspect for me.

21 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Interesting Wine & Great Customer Service

We love Bright Cellars because there are always interesting new wines to try and if we (rarely) don't care for one, we rate it and are never sent that one again. Also, the customer service is great!

16 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great wine choices/picks

Simply awesome wine selection from Bright Cellars at equally awesome prices! The selection is very diverse and haven’t had a bad bottle yet!

26 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service. Actually received a phone when I mentioned one of the white wines was too sweet. Everything has been perfect since

30 de outubro de 2022
Opinião espontânea

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