British Friendly Society Opiniões 318

Very helpful team, have not regretted my choice for over 18 years. Hopefully it will not be needed, but it is extremely helpful in case you do. Has good service and selection of extras. Recommend.

During a very difficult time dealing with illness Stephen who I have been dealing with has been very kind and compassionate whilst dealing with my claim.

If I could have given no star, I would have. To cut a long story short, I took out an income protection policy with this company and after a phone interview with a nurse they accepted me and offered me a policy. When I fell ill my gp signed me unfit for work with knee pain and right hand pain. I put in a claim to British friendly, they straight away asked for medical information and because I forgot to mention that 3 years previous I was treated for low testosterone they declined my claim. Now what low testosterone has to do with knee and right hand pain is beyond me, there you have it stay well away from this company guys absolutely dreadful.

Very friendly and straight to the point in helping with my concern.

British Friendly have been amazing with my claim and have professionally and quickly helped with any problems or need that I have had.

I really like the fact that they still help throughout the first weeks of coming back to work after my accident.

Friendly service

Amazing support from Debbie Bonser, who really goes above and beyond. An absolute asset to the team

If I could give 0 stars I would. This company have been dragging their heels on my claim waiting for an official diagnosis even tho I'm on all the waiting lists and the nhs are backlogged with covid. I provided evidence from my own doctor who who states I am showing signs of ptsd and dissociation I am also awaiting a diagnosis of adhd and autism but again the wait times are through the roof. I have provided proof of a sexual assault which is on my doctors records which I don't remember because of the dissociation. This company is fraudulent and brushed it off as work related stress. It's a bloody shame. My heart goes out to Charles Bailey who handled my claim as I can't imagine the stress this company has put on this poor chap and me with all their procedures when talking to this guy I know he has a heart of gold. Mental health exists. It's a real thing and this company needs some major training on it. When stuff is there in black and white. Trust me it's not work related stress.

Excellent service and advice and always offering helpful plans for your eventual return to full time work

Debbie from British friendly is an absolute pleasure to deal with a credit to the company and always willing to go above and beyond with her help !

Prompt & clear information provided

Everything is perfect. Professional service.

Always a pleasure to deal with Debbie....courteous, prompt, professional and friendly. One of the good BDM's, of which there are very few !!

As an agency nurse my income is variable and insecure. I took out my payment protection insurance a few years ago in case I ever had an accident or needed time off sick. When I fell and broke my ankle just before Christmas it was a real worry financially. But I needn't have worried. Lesley at British Friendly was so supportive and reassuring. My claim went through smoothly and after my deferred period of four weeks, payments came through weekly as requested. I feel confident and reassured that I have protection in place with this company and would highly recommend them. Thank you Lesley!

Debbie was very thorough in explaining the IP offerred through British Friendly. Very informative teams session with some unique features pointed out relating to the IP offered.
Will definitely consider BF going forward for clients. Thanks for the informative session

Very informative and helpful customer service!!!

British Friendly Society have excellent customer service . They always deliver what they say and I have been with them for decades . They have helped me through serious illness and always do the best they can and promptly . I rate them highly .