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Classificada 2 em 5 estrelas

First of all: Thanks for the tea. It's annoying that, despite the extremely high shipping costs here in Austria, I had to pay additional shipping costs. On top of that, there were additional customs... Ver mais

Classificada 5 em 5 estrelas

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Classificada 5 em 5 estrelas

Very easy to navigate website and easy to place orders. Large range of goods. Delivery arrived within time frame promised. Very well packed. Would recommend and order again.

Informações sobre a empresa

  1. Supermercado

Escrito pela empresa

The BritishGram online supermarket delivered Worldwide, offers Free delivery in the UK and certain European countries. Low price groceries, fashion and more.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

797 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Igrinant

Did not send me a product finally sent it wrong baby milk now ignoring me

1 de setembro de 2022
logótipo da BritishGram

Resposta da BritishGram

Hello thank you for your feedback, please accept my sincere apologies for the mistake. Please contact our customer service for a return label, once the item is returned to our warehouse then customer service will dispatch the correct item or issue a refund. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

Classificada 3 em 5 estrelas

The delay of time was awuful

It took 8 days to prepare the package, then the package remained in the taxes office in Germany for another 8 days. The delay time was unexpected and I couldnt use the chocolate for my daughter’s birthday. But the good thing is that the chocolate did not meltdown in this heat if the weather.

5 de setembro de 2022
Classificada 1 em 5 estrelas

Will never use again it’s a rip off I…

Will never use again it’s a rip off I paid just under a fiver 4 a small jar off coffee and said £3.29 on jar and emailed them and just got excuses and said return them which would have cost me British SCAM 😡😡

4 de setembro de 2022
Opinião espontânea
logótipo da BritishGram

Resposta da BritishGram

Hello thank you for your feedback, we are mainly an export, so are not as competitively priced or able to follow recommended retail price (RRP) as the large supermarkets in the UK with their huge buying power.

Our pricing does also have to include an element of packaging and processing to ensure these items arrive safely when sending them across the world.

We have experienced many customer parcels that have been damaged, lost and returned. Due to these huge losses our product prices are slightly expensive, also the prices are higher due to the FREE shipping that we offer to UK customers and certain European countries.

Also our merchant card fees are very high due to ''Shop now. Pay later. Always interest-free''.

If you are not satisfied then please return the items according to our return policy and we will refund you in full. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you. Kind regards

Classificada 1 em 5 estrelas

Awful will never use again

23 de agosto de 2022
logótipo da BritishGram

Resposta da BritishGram

Hello, thank you for your feedback, unfortunately we do not keep any old stocks as we receive new stocks almost every day and you can see we have a disclaimer for each product that manufacturers may alter their product information, packaging, ingredients, nutritional guides and allergy advice so you may occasionally see a change or difference in products. Please be aware that BritishGram.com is not the manufacturer of the products sold on our website. Actual product packaging and materials may contain more or other different information than shown on our website. If you have any specific product queries, please contact the manufacturer. Thank you in advance for your understanding and please accept our sincere apologies for the inconvenience. Thank you for taking the time to review us, as we do actively listen to everything you have to say and are very grateful for the feedback. Should you have any further questions or comments, please don't hesitate to reach us by email with your order number and we will be happy to hear from you.

Classificada 5 em 5 estrelas

Anadin extra

As an expat it's cery difficult getting à hold of Anadin extra. After several searches i finally found this site with great product availability for a good price. I was able to stock up for the year and received my order very quickly. I've saved this site for future needs.

8 de agosto de 2022

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