Broadbent & Co Opiniões 

1518
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After being very unsure about the whole process, it was actually very easy and quick to book an appointment. Very quick turn around from filling out the initial for to the actual appointment itself, m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Broadbent & Co have done everyone of my needs assessments since 2012. Andy is so friendly, understanding and really knows his stuff. He has lots of experience and genuinely cares about the needs of th... Ver mais

Classificada 5 em 5 estrelas

Ben was an absolutely spectacular assessor, he really took the time to get to know me and how my brain works in regards to my ADHD, mental health, and learning style. He was friendly and incredibly ea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The communication was excellent. Initial contact via website was quickly followed up. Emails and phone calls were quickly exchanged and a date for a phone aessessment made. The assessment was a great... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Universidade

Informação fornecida por diversas fontes externas

Broadbent & Co was set up in 1996 by Steven and Elizabeth Broadbent. Steve was the Chair of the National Network for Access Centres until 2013 and so very much involved in DSA developments at a national level. Their ethos was simple, the belief that "everyone must be seen and treated as an individual with their own individual needs. These needs must be identified in order for them to realise their own potential in education, employment and for life". In May 2018, Steve very sadly passed away. His son, Andrew, continues to follow in his footsteps and is the CEO of Broadbent Assist Ltd, Director alongside Elizabeth Broadbent, and he is also an active Needs Assessor.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1518)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Supportive Experience

The assessor was friendly, knowledgeable & supportive. He put my yp at ease immediately. My yp had opted for a Zoom consultation & this worked extremely well. I would urge anyone thinking about applying for support to do so. If you have Broadbent & Co as your assessors you will be met with friendliness & understanding.

17 de novembro de 2023
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Thank you for taking time to submit feedback, this is greatly appreciated.

Classificada 5 em 5 estrelas

Good experience

My assessment was really thorough. Helen was understanding and knowledgeable, which made it easy to communicate my specific needs. Replies were fast.

7 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Amelie, this is greatly appreciated.

Classificada 5 em 5 estrelas

Extremely helpful and very understanding…

Extremely helpful and very understanding. In my talk about my needs, I found my handler to be understanding, kind and very helpful. While initially scared of what might come out of the conversation, I was beyond happy with the results and the talk itself.

20 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Kevin, this is greatly appreciated.

Classificada 5 em 5 estrelas

The process was smooth

The process was very easy and straightforward. My assessor was extremely nice and very helpful.

10 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Kieran, this is greatly appreciated.

Classificada 5 em 5 estrelas

Kind, patient, knowledgeable and encouraging

I was referred, by my university, to Broadbent and Co for a disability assessment. They were excellent from the initial contact all the way through to the actual assessment. My assessor Helen was kind, patient and knowledgeable assisting me through the process and paperwork needed. The DSA application can be daunting but it was an encouragement to have someone who knew the process so well. I would highly recommend this company.

13 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Chris, this is greatly appreciated.

Classificada 5 em 5 estrelas

The organisation was very quick to get…

The organisation was very quick to get in touch and made every effort to be flexible with my availability. I then. I then had the pleasure of speaking to Ben, who made the assessment so comfortable and made me feel at ease. He was empathetic and understanding and did not make me feel judged or that he was just, 'doing his job,' but rather his aim was to genuinely help me. He was very informative and helpful and I would recommend Broadbent & Co to anyone who needs a DSA assessment.

7 de novembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback, this is greatly appreciated.

Classificada 5 em 5 estrelas

Amazing job done

Very friendly, listened to everything that was communicated and clarified anything they were not sure off.
Done an amazing job.

12 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Jasmin, this is greatly appreciated.

Classificada 5 em 5 estrelas

MSc Reassessment Ease

Having the same assessor for my MSc DSA Assessment made the whole process much easier. We were able to go over what I had previously, see what has changed and made new recommendations as well as continue some old ones. It was an efficient process, very well followed and I was able to get across everything I needed to even with a speech disorder.

14 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Emma, this is greatly appreciated.

Classificada 5 em 5 estrelas

Best...better...Broadbent

The assessment was conducted in both a professional and patient way. The front of House staff are friendly and follow up swiftly on queries

14 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Heather, this is greatly appreciated.

Classificada 5 em 5 estrelas

Very friendly and informative…

Such a friendly and informative assessment. I was originally quite nervous to attend, but my assessor, Ben, put me at ease straight away. I feel like I have been properly listened to, far more than during my entire experience at University, and am looking forward to seeing the results of this assessment pay off during my studies.

30 de outubro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Eliza this is greatly appreciated.

Classificada 5 em 5 estrelas

You got a kind professional in Ben

I could sense and see Ben's professionalism during our talk. His warm social demeanour impressed me, as I felt like I was conversing with a dear friend at times. I can guarantee you that talking with Ben and having his company for about an hour was a delightful time. It was a pleasure to get to know him!!

27 de outubro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Mario, this is greatly appreciated.

Classificada 5 em 5 estrelas

Good interview over the telephone.

It was very clear and efficient communication over the phone. i was trying explain all the difficulties I was facing in the university and she was suggesting the things that can help me through out.
She was listening to me and giving me time to persuade my experiences. I am very much satisfied with the assessment and the whole process.

25 de agosto de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Neha, this is greatly appreciated.

Classificada 5 em 5 estrelas

Bev was very clear with her job role…

Bev was very clear with her job role and the point of the assessment. She was knowledgeable in products that may be to my advantage. Our appointment was on time and lasted the suggested time. It was all very straight forward and smooth.

7 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Katie, this is greatly appreciated.

Classificada 5 em 5 estrelas

My assessor Helen was lovely who made…

My assessor Helen was lovely who made me feel very calm and even allowed me time to rest during the call as my conditon meant I can't look at screens for extended periods of time

23 de agosto de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Daisy, this is greatly appreciated.

Classificada 5 em 5 estrelas

Wonderful experience

I felt like I was understood and they asked all of the right questions to get me the support that I needed

8 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback, this is greatly appreciated.

Classificada 5 em 5 estrelas

Perfect - No complaints

The whole process was extremely well run and conducted. Booking was easy and the appointment slots were within a close timeframe. My assessor, Charlotte was excellent. She was patient and kind, made me feel at ease with the process and was very helpful and knowledgeable about the assistance and support I could receive. Her customer service was second to none! I recommend booking with Broadbent as it was an overwhelmingly positive experience.

6 de setembro de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback Archie, this is greatly appreciated.

Classificada 5 em 5 estrelas

Polite,professional, friendly.

Booking my assessment was very easy and I could choose from face to face meeting or a online zoom call.
Charlotte my needs assesor was so lovely ,friendly and was very patient with me she went through it all with me and made sure I was OK and that I understood everything that was happening. The process seemed daunting but it was very easy and the people at broadbent&co were always so nice and friendly to me if I had to contact them and always willing to help me. Overall it was a great professional experience. Very happy .

17 de agosto de 2023
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Resposta da Broadbent & Co

Thank you for taking time to submit feedback, this is greatly appreciated.

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