This is going to be my second Brompton bike purchased in a relatively short space of time, first the G line, now the new P line. Both will be purchased from the Brompton store in London. I found the s... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Outstanding! The best customer support I have ever received from a company! Whilst I knew I could purchase a Brompton direct I chose to buy from a shop so that we could try sizing options. Unfortunate... Ver mais
My C line 4 speed bike arrived with a 54 tooth front chainring. It was like a velodrome or bmx bike and was unridable even in the lowest gear. I bought a 44 tooth chainring replacement from Brompton.... Ver mais
Delivered correct parts ordered on time. If you have a Brompton, and need spare parts why look anywhere else than Brompton. Ordered a chain tensioner which disappointedly broke when dropped on the f... Ver mais
Informações sobre a empresa
Escrito pela empresa
For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.
Informações de contacto
Unit 1, UB60FD, London, Reino Unido
- support@brompton.co.uk
- brompton.com
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor service for Alaska
Service was fine. I knocked off two stars because the carbon seatpost is excessively overpriced and you don’t ship to Alaska. I had to pick up my package by having it shipped to my hotel in California via FedEx. Meanwhile, FedEx jets fly over my house every day because Anchorage is a major hub for them. It’s lame that you won’t ship to me. You also charged me a sales tax that I never pay with other companies, because Alaska has no sales tax. I guess it was a California tax.
I know there aren’t many of us in Alaska but you need to take better care of us. I just bought TWO new T-Lines and got shafted ordering the seatpost I need to make mine fit correctly.

Resposta da Brompton Bicycle
Excellent Service
Folding this bicycle is effortless, and it feels exceptionally sturdy. The support and service you provided were truly appreciated. I will happily sing the praises of your brand to friends and family. Thank you so much for all your help!
Happy Customer: The representative I dealt with was…
The representative I dealt with was timely with her communication throughout the process. She handled my issue ensuring that I was happy with the outcome.
Almost perfect
Almost everything was done perfectly. The whole experience was quick and done smoothly. I would just bear in mind with regards to the collection that the closest date for pickup was 8 days away so plan ahead with the booking. My only complaint and therefore the loss of 1 star is the left side gear change for the derailleur is not shifting properly now and I’ve been playing around with it since its return trying to get it right and it’s a little frustrating (maybe a little because I’m not very good with adjusting gears anyway) but I’d hoped it would have perfect shifting gears on return and I’ve never had any shifting issues before sending. Everything else working great and bike feels new to ride again apart from gear change
C Line 12-speed black Brompton
I would like to share my positive experience with my recent purchase of a C Line 12-speed black Brompton.
As this is my first Brompton and an experimental bike for my 13-year-old daughter to transition from her smaller mountain bike, I had several technical questions. I spoke with an agent over the phone prior to my purchase and they were incredibly helpful in providing the information I needed.
The online checkout process was very easy and the delivery was quick.
I am very satisfied with the purchase and am looking forward to many adventures with my new Brompton.
Products and services along with…
Products and services along with community support keeping me to come back.
The inner tube (tubolite) was delivered…
The inner tube (tubolite) was delivered quickly. I hope that the puncture to the previous tubolito I fitted, after only one trip was an anomaly!

Resposta da Brompton Bicycle
The response was fast and polite
The response was fast and polite. The estimation helped me.
Ordered and delivered when they said it…
Ordered and delivered when they said it would be. Straightforward. I enjoy rising the bike, but needed new tyre following a puncture.
Friendly and helpful.
Unfortunately the Brompton had a defect…
Unfortunately the Brompton had a defect due to the improper servicing of the rear wheel. The spokes were not properly tightened which resulted in the wheel dangerously swaying on the bikes first ride. I am disappointed as I expect higher standards from Brompton.

Resposta da Brompton Bicycle
Good service
Good service , really pleased with the " who loves you baby " tire 🛞
Brake pads arrived promptly and easy…
Brake pads arrived promptly and easy and stress free fitting. Not cheap but like the bike quality and long lasting
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







