Brooks Running Opiniões 621

Love my Adrenaline GTS running shoes, had loads of them over the years after a fitting trial that showed over pronation. Never had a problem with knees etc. somehow lost my insoles and Brooks customer assistance helped me out. BRILLIANT SERVICE from Camilla in the Netherlands and Jess in the UK.

En service exceptionnel au niveau du SAV.
Très à l’écoute et au service du client.
Bravo!

Hele fijne schoenen, ik zit al aan mijn 3e paar. De servicegerichtheid van Brooks is ook erg goed! Op naar mijn volgende paar!

Uitstekende kwaliteit hardloopschoenen. Ze zitten comfortabel, geven goede ondersteuning, en gaan lang mee. Heel tevreden over zowel het product als de service.

Heel goed geholpen en erg blij met mijn nieuwe hardloop schoenen.

5star customer service, thank you so much Brooks for your help.

Heerlijke schoenen om op te lopen. Zowel met hardlopen als op mijn werk.
Fijn dat ze online ook laten zien wat de levensduur is van de schoen.

De schoenen lopen en rennen prima, ik ben zeer tevreden en wil snel weer een paar kopen.

I’ve owned two pairs of Glycerin 20s and they were both excellent, but my current Glycerin 22 GTS has been a real disappointment, and it’s only two months old. The main issue is the very soft foam used for extra cushioning — it damages easily. In my case, the sides wore down quickly from light rubbing against the pedal straps on a stationary bike at the gym. There was no indication that these shoes shouldn’t be used on a bike.
Ultimately, it depends on what you need the shoes for. They’re fine for walking, but if you do any activity where the sides might take impact or friction, these are not the right shoes.”

I had a minor issue with quality on some running shoes. Brooks was quick to respond and incredibly accommodating. They shipped out a new pair. I’m thrilled with the fit and quality and feel that the price is worth their willingness to stand behind their shoes.

I put a couple of Reviews on this site regarding the withdrawal by Brooks of the Adrenaline Shoe and the consistent lack of availability of Size and Width Fittings online ! Nothing has changed there !
I had reached out Brooks on the Email that they gave me and received no reply.
It is pretty clear to me that they only replied to me to give the impression that they are a caring Company who look after their customers - quite frankly nothing is from the truth.
Over the last 5 years, I reckon that I have spent at least £3,000 on Brooks Adrenaline shoes and been happy with them - now my choice of Adrenaline shoes is Un Ugly pair of Black Monstrosities that frankly wouldn’t be out of place in Pound Stretcher
I am both saddened and angry that Brooks would treat a loyal customer in this way - but there you go ! Profit first eh ?
I’m done with Brooks now - absolutely no more praise or purchases from me

Brooks running shoes are my go-to running shoes.
There’s a fantastic range to suit all needs, all gaits, with or without support in a myriad range of colours.

But, for me, what sets Brooks Running apart from its competitors is the customer service.

You can purchase a pair of Brooks runners online and wear them as normal and if you find that, for whatever reason, they don’t suit you they can be returned for exchange or refund within 90 days.

This can be done online.
If you choose to call Brooks Running or correspond via email then you’ll find that the customer service staff to be helpful, supportive, understanding and efficient.
If they say they will do something then they are good to their word.
You can trust them to do as they say.

So, with a fabulous product and the best customer experience I 100% recommend you buy Brooks Running shoes.

Very nice and, lovely running gear. And good services.

La atencion al cliente fue muy correcta, la chica muy simpatico y atenta

Meine Rückmeldung an den Kundenservice wurde sofort aufgenommen, beantwortet und an die zuständige Stelle weitergeleitet. Dann durchgehend weiter verfolgt - ich fühlte mich die ganze Zeit über bestens betreut. Riesengroßes Kompliment und herzlichen Dank für diesen tollen Service!

Very helpful customer service and a swift response to my e-mail. 100% recommendation!

Their customer service is top notch, I used their feedback form to mention an issue i was having with my pair of shoes and I was contacted immediately, after explaining to them, my shoes were replaced within 24 hours. This is in addition to my Glycerin Max being the comfiest pair of shoes I have ever worn.

I got great help when I emailed brooks there runners are so comfy and I’d 100% recommend

Supersnelle levering. Heerlijke hardloopschoenen. Ik heb ze nu 2 weken en heb meerdere trainingen gedaan.