I placed an order weeks ago and have not received my items. I had to raise a complaint via PayPal as b.soleful have ignored my emails. I am questioning whether the company is actually trading. Ve... Ver mais
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Leia as opiniões dos outros
Great shoes, good pricing (I did make use of some major discounts). I bought the Waya boots, took a long time debating as many reviews suggested the sizes were larger than usual. Ordered my regular s... Ver mais
Really quick delivery, item was exactly as described, stunning boots. My only complaint (and I don't think this lies with b.soleful themselves) is that the tracking information on the Shop app didn't... Ver mais
I originally ordered a pair of boots (which didn't get dispatched due to them being damaged). A member of the B.soulful team emailed me to offer me an apology and a discount for a different colour. T... Ver mais
Informações sobre a empresa
Informações de contacto
Enfield Terrace, LS7 1RG, London, Reino Unido
- contact@bsoleful.com
- bsoleful.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I'm very happy with my order
I'm very happy with my order! I contacted the costumer service first when I wasn't sure what size would be ideal, and they were very helpful, and the size fit perfectly! Also, they solved my issue with the courier very quickly, and I recieved my boots straightaway after.
Very happy!
Fast and great quality
No returns label included in packaging
No returns label included in packaging. Customers have to pay postage for returns. slow to respond to emails requesting returns label
Excellent communications & customer…
Excellent communications and customer service. Quick response to enquiries. Sadly the trainers weren’t suitable. My fault - not theirs. Returned and refunded. No quibbles. What a pleasure to make a purchase through!
No stars
No stars! I still haven’t received the order despite contacting the courier!!
I love these but I had to pay for…
I love these but I had to pay for postage to mine and then for their return. They came up as a very narrow fit. Even when I removed the very comfy insoles they were still too narrow. I ordered the largest size so was disappointed and don’t think I’ll order again as it wasn’t a very customer user friendly experience.
Complete satisfaction
Quick delivery. Perfectly packaged. Love the boots. Great fit, great style. A previous purchase was returned with no quibble and quick refund. I recommend the products and the company and approve their ethical stance.
Love my new trainers!
Great looking trainers very comfortable…
Great looking trainers very comfortable and great service arrived the next day I would definitely order again and recommend
Excellent footwear
Excellent footwear. Just what my wife wanted, great looking and very comfortable xx
Great deals and top quality
Great deals, fabulous shoes my second purchase! Thoroughly recommended
Kept in touch quick notice trainersgood communication out…
Kept in touch quick notice trainers out of stock
Refund proceed instantly
Just disappointed that had stock control on website said they were available
Easy ordering
Easy ordering. Traceable delivery. Item good quality. Would recommend.
Fit comes up small
I ordered the Iva trainer twice as the first pair was too small and unfortunately the second pair is too small as well. Delivery was fast at least but unfortunate that I have had to pay £10 now in shipping the shoes back!
Brilliant
Brilliant!
The white leather loafers are the most comfortable shoes I have ever had!
Both stylish and a classic.
Also bought the slip on trainers in the sale which are equally nice and great value for the price.
Delivery was fast and efficient and the sustainability factor is an added bonus.
Will definitely shop b.soleful again.
Gorgeous trainers
Gorgeous trainers. Comfy, stylish and great quality. Will definitely buy more shoes from B Soleful.
Very dissappointing
Very dissappointing. The item had visible faults, unprofessional service!!
Great service and lovely trainers.
The actual trainers / leisure shoes are…
The actual trainers / leisure shoes are great.. b.soleful have brilliant designs and I have good taste too.. what a perfect match!
Would have received 5* but there was a bit of a palava regarding the delivery and process. Communication needed to a lot better re the delivery and where it was left. I had to find the shoes and waited a while to receive the purchase. Otherwise, brilliant product(s) and the customer service to rectify the issue was good too 👍🏼.
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