I placed an order weeks ago and have not received my items. I had to raise a complaint via PayPal as b.soleful have ignored my emails. I am questioning whether the company is actually trading. Ve... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great shoes, good pricing (I did make use of some major discounts). I bought the Waya boots, took a long time debating as many reviews suggested the sizes were larger than usual. Ordered my regular s... Ver mais
Really quick delivery, item was exactly as described, stunning boots. My only complaint (and I don't think this lies with b.soleful themselves) is that the tracking information on the Shop app didn't... Ver mais
I originally ordered a pair of boots (which didn't get dispatched due to them being damaged). A member of the B.soulful team emailed me to offer me an apology and a discount for a different colour. T... Ver mais
Informações sobre a empresa
Informações de contacto
Enfield Terrace, LS7 1RG, London, Reino Unido
- contact@bsoleful.com
- bsoleful.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scam website
Scam website
I have sent a parcel retuning the item and the tracking number is showing the parcel was accepted by the seller but they have not refund the money, I am waiting two months for the refund but they not replaying the emails or contacting back with any information for the ongoing return.
Good service
The site was easy to use. The shoes were delivered on time.
I had to return them though as they didn’t sit right
Love the sandals
Love the sandals, not good at emails when item is out for delivery so you do not know when they are going to arrive.
Product control very poor. The shoe hasn’t been trimmed where the…
The shoe hasn’t been trimmed where the upper mid arch, reason why I know this is because cutting into me.
I felt it by hand and can feel and see the trim isn’t flush. Going to have to return them. Which is annoying as there’s no guarantee i’ll get a refund. .., what it says on your website. Very dissatisfied with service. This is the 2nd time i’m buying the same shoes. I love them.
Still no confirmation of the order or goods recevied. …
Still no confirmation of the order being dispatched despite it being now over 1 week since I placed it online. I'm worried that my money has been taken and I will not receive the sandals. Can't recommend this company as a result.
Lovely trainers soft leather but…
Lovely trainers soft leather but unfortunately had to return them one was white one had a yellowish cast on them maybe it was a display item but really noticeable so disappointed hope you get some more in as they were last one in my size
I love the shoes 🥰 they’re better in…
I love the shoes 🥰 they’re better in real life then in the pictures 😁
I love these trainers
I love these trainers. My third pair. So comfortable and look great with jeans or dresses. Walked all around Lisbon, very hilly and hot and no blisters!! Ordering is super easy and delivery was super fast. I have no hesitation recommending B.Soleful.
Great service & great selection of…
Great service & great selection of trainers.
So comfortable!
All great - ordering and delivery.
Love the ethics of your company - especially as we are one of the most tree deprived countries in the world.
Your shoes are the comfiest and most beautiful I have ever had - flatforms rock, even at 59!! Thank you
Lovely quality sandals
Lovely quality sandals. Fit true to size. Delivered on time. Very satisfied.
Walking on air
This is the second pair of trainers I've ordered. To be honest they are the most confortable shoes I've ever worn.
Good quality, good price
The trainers are very well made and were delivered really quickly. Great value too. I just wish they came in half sizes.
Still waiting for delivery !!!!!! …
I placed an order on the 12th of June 2024 have still not received my order
Website easy to use and delivery quick…
Website easy to use and delivery quick and efficient. The silver leather sandals were lovely and of good quality but they just weren't right for my feet. Was very disappointed.
I have yet to receive the shoes
I have yet to receive the shoes. The last email i received said I would be contacted when the shoes were out for delivery - I have not received any email like this.
Style Over Substance?
I bought a pair of the Rocker sandals. They look nice, but not sure if they’re worth £65. Soles are really comfortable and the leather straps are soft. However, the leather is very thin and feel a bit flimsy. Got two cuts from rubbing against the seams near the straps buckles after wearing them out for the day. (The materials of the seams appear to be fishing string rather than threads, hence the cuts).
Easy to order shoes
Easy to order shoes. Quick delivery. Sadly shoes were too small and needed to be returned. There was no returns form in parcel with shoes. I had to email and ask for one. As I don't hv a printer I had to rely on friend to print off. It was expensive to return shoes too.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







