Buckley London Opiniões 

153
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased a Bangle just recently from Buckley, however, it snapped and I contacted them about it and I received a prompt reply from Sally. She notified me that she would send a replacement in the po... Ver mais

Classificada 2 em 5 estrelas

I’ve bought Buckley jewellery at airports before so I decided to buy a mystery package for £25 which was supposed to be worth around £200… really disappointed - 8 pairs of earrings! Most so tiny t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really pretty rings and in the sale. 😀 Delivery was great, arrived within a few days of ordering. Would definitely order from this site again.

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful product and a great service. I received the items within a few days. I purchased the canary sparkle pear ring and matching earrings and they’re both so pretty and look much more expensive t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Designer de jóias
  4. Loja de lembranças

Escrito pela empresa

Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(153)

46 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I purchased a Bangle

I purchased a Bangle just recently from Buckley, however, it snapped and I contacted them about it and I received a prompt reply from Sally. She notified me that she would send a replacement in the post, which I have duly received. I am very impressed by this very quick service and kind cooperation from them. I will definitely be using them again as service is excellent. Well done xx

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Really pretty rings and in the sale. 😀
Delivery was great, arrived within a few days of ordering. Would definitely order from this site again.

26 de maio de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you for the five star review Shirley. We are delighted you like your rings

Classificada 5 em 5 estrelas

I ordered 3 bracelets in their sale…

I ordered 3 bracelets in their sale which was amazing they came beautifully packaged and looked exactly like on the website, one of them came apart which isn’t their fault just of those things I contacted customer services not expecting a reply the same day as I know they’re busy but not only did they reply back within they hour they’ve sorted it all out for me and sending me a replacement!!! Just wanted to say thank you to sally who has sorted this out for me customer service is absolutely fantastic.
The quality is so good and delivery is spot on so thank you again

14 de maio de 2026
Opinião espontânea
logótipo da Buckley London

Resposta da Buckley London

Thank you Faye for the five star review and for mentioning the lovely Sally by name. I will pass on your regards.

Classificada 5 em 5 estrelas

Nice things

Nice things I received what I supposed to. Delivery service is good.

24 de abril de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you very much for your five star rating. We are very glad you enjoy your jewellery

Classificada 5 em 5 estrelas

Sally Hardwick of Buckley London has…

Sally Hardwick of Buckley London has provided exceptional customers service. Added to that the goods I received from Buckley London are of excellent quality. I highly recommend Sally and her team at Buckley London.

24 de abril de 2026
Opinião espontânea
logótipo da Buckley London

Resposta da Buckley London

Hi Susan. Thank you for your feedback about Sally. We will be sure to pass this on to her. We are so glad you were impressed with our Customer Service.

Classificada 2 em 5 estrelas

Mystery Package

I’ve bought Buckley jewellery at airports before so I decided to buy a mystery package for £25 which was supposed to be worth around £200… really disappointed - 8 pairs of earrings! Most so tiny they would disappear into the holes of your ears! A ring, 2 bracelets and a neck pendant… the only thing I would have purchased are the bracelets. Felt like a mystery package of stuff no one else would buy!
Would not recommend.

2nd May… no response from Buckley even though I’ve emailed them direct

25 de abril de 2026
Opinião espontânea
logótipo da Buckley London

Resposta da Buckley London

Hi Mrs Cahillane,

Thank you for your feedback. We're sorry to hear that the Mystery Package wasn't what you were hoping for.

Our Mystery Packages contain a selection of jewellery chosen from our collections, with a stated retail value significantly higher than the purchase price. As the contents were a surprise, we appreciate that individual styles and sizes may not suit everyone's personal taste.

We are also sorry to hear you did not receive a response to your email. Please contact us again at enquiries@buckleylondon.com quoting your order number and we'll be happy to look into this for you.

Kind regards,
The Buckley London Team

Classificada 5 em 5 estrelas

Lovely necklace

Lovely necklace that was nicely packaged for a present and delivered in a timely manner.

7 de abril de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you for the five star review. We are delighted that you are happy with your purchase.

Classificada 5 em 5 estrelas

Will buy again!

First time purchasing, I love my pieces !! Will consider buying again x

7 de abril de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you Georgia for taking the time to leave us such a lovely review. We hope you shop with us again.

Classificada 5 em 5 estrelas

A mystery box

A mystery box, containing some lovely rings necklace bracelet and earrings. I bought this once before. Lovely jewellery pieces.

7 de abril de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you Gillian for your kind review. We are glad you like the mystery box.

Classificada 5 em 5 estrelas

Quality product

Quality product, delivered on time

9 de março de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you Ralph. We love to hear from satisfied customers!

Classificada 1 em 5 estrelas

A TRAGIC experience !!!

Not good at all !!!
First of all, I placed the order on March 17, and I still haven't received it; according to the package tracking, it doesn't look like I'll receive it before the weekend either. So I’ve missed the name day for whom the gift was intended, and now I have to get another gift!!!
That alone is bad enough, but especially when you factor in the €10+ shipping cost—about 20% of the item’s value—it’s just TRAGIC
Οne star is too generous; it should really be zero

17 de março de 2026
logótipo da Buckley London

Resposta da Buckley London

Hi Andreas. I am very sorry to hear that you had such trouble with your delivery. Your order was picked and packed the same day that you placed it by us. Unfortunately, we do not control the cost or speed of delivery to overseas addresses. We can only apologise that you were disappointed. Rachel

Classificada 5 em 5 estrelas

Great customer service

Great customer service on returning an item and they resent another size quickly.
I was kept up to date through email. Jewellery is classic looking and excellent quality. I will continue buying from them in the future. An all round shopping experience.

12 de março de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you Rachel. We are delighted you are so happy. Rachel

Classificada 5 em 5 estrelas

Very nice ring

Very nice ring, delivered fast from abroad. Highly recommended. No hassles!

4 de março de 2026
logótipo da Buckley London

Resposta da Buckley London

Hi Greg. Thank you for letting us know about your positive experience. We hope you shop with us again. Rachel

Classificada 5 em 5 estrelas

Beautiful Ring

Very quick delivery, great communication and a beautiful ring.
I thought it would have been a brighter yellow 💛

24 de fevereiro de 2026
logótipo da Buckley London

Resposta da Buckley London

Hi Sarah. Thank you very much for the lovely review.

Classificada 5 em 5 estrelas

I have always found this companie"s…

I have always found this companie"s jewelerry very good quality and excellent value. Many of the items look like very expensive jewellery. The delivery is prompt and everything is excellent.

10 de novembro de 2025
logótipo da Buckley London

Resposta da Buckley London

Hi Norman. Thank you so much for your five star review. We are so glad that you like our jewellery. Rachel

Classificada 5 em 5 estrelas

Beautiful

Beautiful product and a great service. I received the items within a few days. I purchased the canary sparkle pear ring and matching earrings and they’re both so pretty and look much more expensive than they actually cost. I would definitely recommend - well worth 5 stars!

10 de fevereiro de 2026
logótipo da Buckley London

Resposta da Buckley London

Thank you so much for the five star review. We are thrilled that you like your jewellery so much. Rachel

Classificada 1 em 5 estrelas

Have not received order

Have not received order

9 de fevereiro de 2026
logótipo da Buckley London

Resposta da Buckley London

Hi Maureen. I am so sorry that you experienced difficulty with the delivery of your order. We actually sent it the same day but, unfortunately sometimes overseas deliveries just take a bit longer. Rachel

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