Buckley London Opiniões 

153
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased a Bangle just recently from Buckley, however, it snapped and I contacted them about it and I received a prompt reply from Sally. She notified me that she would send a replacement in the po... Ver mais

Classificada 2 em 5 estrelas

I’ve bought Buckley jewellery at airports before so I decided to buy a mystery package for £25 which was supposed to be worth around £200… really disappointed - 8 pairs of earrings! Most so tiny t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really pretty rings and in the sale. 😀 Delivery was great, arrived within a few days of ordering. Would definitely order from this site again.

A empresa respondeu

Classificada 5 em 5 estrelas

Beautiful product and a great service. I received the items within a few days. I purchased the canary sparkle pear ring and matching earrings and they’re both so pretty and look much more expensive t... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Ourivesaria
  2. também em
  3. Designer de jóias
  4. Loja de lembranças

Escrito pela empresa

Redefining costume jewellery since 1989, Buckley London is a British heritage brand, synonymous with craftmanship and timeless design. Where classic style meets modern elegance and with over 30 years of expertise in the trade, Buckley London is today the leading, go-to brand for affordable costume jewellery. Whether you’re searching for the perfect gift, attending a special event, or you’d simply like to elevate your everyday wardrobe, Buckley London offers something for everyone, whatever the occasion.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

153 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(153)

46 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

The quality of the jewellery has…

The quality of the jewellery has remained the same. the variety however is not as a wide-ranged as before.

The options of buying "sets" is now limited and as a frequent buyer for the last 4years of buying this jewelleries, I have seen this trend.

Please bring back sets as a loyal customer and advocate for Buckley London so I can continue to purchase my favourites

22 de abril de 2025
logótipo da Buckley London

Resposta da Buckley London

Hi Toluwanimi,

Thank you very much for your review and feedback. It is great to hear that you have previously loved our sets. We will be sure to include more sets in our upcoming product drops!

Thank you,
Buckley London x

Classificada 5 em 5 estrelas

Commander 2 bracelets

J’ai aimé la facilité de commander. Après une semaine
j’ai reçu les deux bracelets. WoW! Super
Exactement comme la commande, service professionnel! ( p.s. pourrait avisé qu’il y’a des frais de
douanes ). Merci beaucoup!

22 de abril de 2025
logótipo da Buckley London

Resposta da Buckley London

Merci Jean-Yves!

Buckley London x

Classificada 5 em 5 estrelas

I had an issue with a gift that was…

I had an issue with a gift that was bought for my birthday a few months ago. Sent an enquiry to them, had a response from Elaine first thing the next day who was great and sorted my issue right away! Thank you

1 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Beautiful bracelet given from my son…

Beautiful bracelet given from my son first time worn and adjustable chain broke I know they are not expensive but to last few hours was just very disappointing

8 de abril de 2025
Opinião espontânea
logótipo da Buckley London

Resposta da Buckley London

Hi Bert,

We're so sorry there was an issue with your bracelet. Customer satisfaction is extremely important to us therefore we would like to resolve the problem. Please contact the team at enquiries@buckleylondon.com where we will be able to organise a replacement.

Thanks
Buckley London x

Classificada 4 em 5 estrelas

Beautiful jewelery selection…

Beautiful jewelery selection and the items I have been given as gifts and items I've bought myself are very pretty. The website is easy to use and deliveries are on time. Items come in Buckley gift boxes and are value for money. I did not give 5 stars as the posts on the loop earrings I bought are too wide for my piercing and I understand that I cannot return them for hygiene reasons.

12 de março de 2025
logótipo da Buckley London

Resposta da Buckley London

Hi Jenny

Thanks for taking the time to write a review. We hope you'll shop with us again soon!

Thanks
Buckley London x

Classificada 5 em 5 estrelas

The jewellery was packaged lovely and…

The jewellery was packaged lovely and really great quality for custom jewellery, will make lovely gifts for my friends birthdays

27 de fevereiro de 2025
logótipo da Buckley London

Resposta da Buckley London

Hi Stephanie

We're delighted you're happy with your purchase. As a small independent business you positive feedback means the world to us!

Thanks
Buckley London x

Classificada 5 em 5 estrelas

The piece of jewellery is top quality

The piece of jewellery is top quality. It arrived well packaged and quickly. The price was also very low compared to others I viewed that were similar.

17 de fevereiro de 2025
logótipo da Buckley London

Resposta da Buckley London

Hi Andy, thanks so much for your 5 star review. It means the world to us!

Thanks
Buckley London x

Classificada 5 em 5 estrelas

Lovely necklace and earrings

Lovely necklace and earrings.

Quick delivery, well packaged.

27 de janeiro de 2025
logótipo da Buckley London

Resposta da Buckley London

Hi Wendy,

We really appreciate your 5 star review and hope you'll shop with us again soon.

Thanks
Buckley London x

Classificada 5 em 5 estrelas

great price

great price, these where to replace a pair bought at an airport, cheaper by far online, great efficient service and delivery

15 de janeiro de 2025
logótipo da Buckley London

Resposta da Buckley London

Thanks for taking the time to write a review. We hope you'll shop with us again!

Thanks
Buckley London x

Classificada 5 em 5 estrelas

Looks as advertised

Looks as advertised.
Quick delivery

13 de dezembro de 2024
logótipo da Buckley London

Resposta da Buckley London

Thanks for your 5 star review, it means so much to us!

Buckley London x

Classificada 5 em 5 estrelas

Beautiful jewellery

Really helpful. Always beautiful jewellery.

Great communication.

29 de novembro de 2024
logótipo da Buckley London

Resposta da Buckley London

Hi Mariam, thanks so much for your lovely review, it means so much to us!

Thanks
Buckley London x

Classificada 5 em 5 estrelas

Resolved - the order came but the box was empty - problem dealt with and resolved

UPDATE: Buckley London responded and I had replacement item sent to me within 24 hours. Thank you - very good customer service. The order came but the box was empty. The item was not inside the box.

13 de dezembro de 2024
logótipo da Buckley London

Resposta da Buckley London

Hi Tara, we're so sorry to hear about your order. I've passed your details on to a member of the team who will get in touch with you today to resolve the issue. Sincere apologies for any inconvenience.

Buckley London x

Classificada 5 em 5 estrelas

Gioielli di buona qualità a prezzi convenienti

Ho conosciuto i gioielli Buckley nel duty free di un aeroporto e da allora ho acquistato on line da loro diverse volte, sempre in modo molto soddisfacente.
Gli articoli sono di buona fattura e conformi alla descrizione riportata nel sito, i prezzi OK e le spedizioni rapide e ben imballate.
Non posso che consigliare questa azienda.

2 de dezembro de 2024
logótipo da Buckley London

Resposta da Buckley London

Hi Carlo, thanks so much for your lovely review. We hope you'll shop with us again!

Buckley London x

Classificada 1 em 5 estrelas

Not happy.not received my Xmas present…

Not happy.not received my Xmas present for my fiance

3 de dezembro de 2024
logótipo da Buckley London

Resposta da Buckley London

Hi Darron, we're so sorry to hear you've not yet received your order. I've passed your details on to a member of the team who will get in touch with you today to resolve the issue. Sincere apologies for any inconvenience.

Buckley London x

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