Service is 100% orders placed are arranged straight away & they use carriers APC who give Excellent service too. All drivers are polite and carry boxes right to your door. Dog Food from Burns is... Ver mais
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I had a problem with a sack of dry dog kibble which I reported via the website contact form. Customer Service responded far more quickly than I expected and the matter was soon resolved. In Burns defe... Ver mais
Both my dogs love their Burns meals. The 125ml size has loads of tasty goodness - fish or turkey or,chicken,or lamb with rice and vegetables(you can see) in the meals - no freezer needed.Great human g... Ver mais
Thank you for having a low fat wet food ie Wild Fish as well as kibble so could feed her on half and half, as she has Pancreatitis. Delivery is quick also, usually a couple of days.
Informações sobre a empresa
- Loja de ração
- Fabricante de ração para animais
- Produção de produtos alimentares
- Loja de animais de estimação
- Loja de artigos para animais de estimação
Sobre Burns Pet Nutrition
Escrito pela empresa
Natural Nutrition for Heathy Pets
Established in 1993, Burns Pet Nutrition paved the way for healthy pet food with simple, wholesome and hypoallergenic recipes developed by a vet.
Burns was named Britain’s Favourite dog food in Which Consumer Poll 2022, and worked out as the cheapest to feed too!
The delicious, award-winning recipes are designed to meet pets’ needs instead of exceeding them. In 2022, vet and founder, John Burns was awarded an MBE for his impact on pet nutrition in Britain and his charity work in West Wales.
Burns has sold over 3 billion bowls to date and proudly funds community projects since 2006.
Fast forward to today, Burns still supports as many shelters, charities and community projects as possible. As part of the Assisi Pet Care Group, Burns carries on their philosophy of using wholesome and sustainable ingredients to create the award-winning food that pets love.
Visit our website! SHOP DOG FOOD SHOP CAT FOOD FREE NUTRITION HELPLINENeed Nutritional Advice?
Escrito pela empresa
- Free Burns Nutrition Helpline!
- Our friendly and knowledgeable team of nutritionists give bespoke free advice and support to pet owners, stockists and veterinary nurses and vets. We can be contacted via email, Live Chat or telephone during office hours. Call us : 0800 083 6696 Monday – Friday, 8am – 5pm. Email us: Info@burnspet.co.uk Connect with us via Live Chat: For an instant response to your query Monday – Friday, 8am – 5pm
You love them we feed them!
Tail-Waggingly Tasty!
Our furry customers love our food!
However if something isn't 100% pawfect, our lovely Customer Service team will always go the extra mile to make it right.
Informações de contacto
4,7
Excelente
3 mil opiniões
Respondeu a 42% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Good dog food
I have used Burns dog food for many years. The first time when I had a rescue fromMany Tears ansd since then I have always used it. Good food. Would recommend
15 de fevereiro de 2026
Delivery man was excellent got in touch…
Delivery man was excellent got in touch and came to my front door not throwing it over the back
Thank you .
15 de fevereiro de 2026
Prompt delivery of top quality food
13 de fevereiro de 2026
Replacement of product
Emailed them about poor quality of a bag of food.
Got immediate response - apology and replacement bag sent within a couple of days.
Excellent service.
Thank you
5 de fevereiro de 2026
Great all round service …
Easy to order from my account with Burns. Burns send email updates so you know when to expect your pets parcel.
Prompt delivery.
Great service!
12 de fevereiro de 2026
Brilliant customer service
There was a small issue with my order however this was quickly resolved by Vicky. She has restored my faith in excellent customer service. Thank you.
11 de fevereiro de 2026
Good food that my dogs love
Good food that my dogs love. Easy to order and easy to amend the order when needed. Great delivery service.
11 de fevereiro de 2026
Great Customer Service
The email exchange with your nutritionists was very welcome and confirmed my decision to change to your dog food was the best option for my dogs.
The delivery. of my first order was very quick and efficient.
10 de fevereiro de 2026
Great product, lousy customer service
Great product, lousy customer service. Won't be using again.
15 de agosto de 2025
Excellent products and efficient…
Excellent products and efficient delivery, reasonable prices
7 de fevereiro de 2026
No better recommendation We always fed our gorgeous Border…
We always fed our gorgeous Border Collie firstly dry only and latterly giving him a mixture of soft and dry as he got older, he was always keen to eat so think there is no better recommendation living to the ripe old age of 15 thank you Mr Burns
25 de março de 2025
Excellent service and my dog looks and…
Excellent service and my dog looks and works well on burns active.
26 de janeiro de 2026
Excellent product for our bulldog but…
Excellent product for our bulldog but the boxes are now not strong enough to contain the packets inside. None were obviously damaged but could have been.
4 de fevereiro de 2026
Order arrived promptly
As usual the food that I ordered came on time and was in good condition thank you.
1 de fevereiro de 2026
Great dog food
Bought Alert Assistance as he's a working breed and has trouble maintaining energy and a healthy weight - this food works a treat, and he loves it.
24 de janeiro de 2026
Brilliant company
Brilliant company, very helpful at all times, food is great and dogs do well from eating it
21 de janeiro de 2026
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