Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais
A empresa respondeu
Delivery of my new Bosch Fridge Freexer was supposed to happen first thing Monday Morning. I received an email saying it was delayed between 1400 and 1600. Phone all received at 1650 saying va... Ver mais
A empresa respondeu
Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Ver mais
A empresa respondeu
We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Ver mais
A empresa respondeu
Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My order was taking a little longer than expected, so I contacted customer support. Francesca responded quickly and followed up on my order every day to make sure it was delivered. Excellent customer service!

Resposta da Currys Business
Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently
Special thanks to floor manager " Irrus " for technical support without hard-sell

Resposta da Currys Business
Went in store to by something online because I was struggling. I was helped with my order from raj, he was extremely helpful and very polite

Resposta da Currys Business
Danielle was quick to understand the issue, helpful explaining the situation and then made sure I was kept updated as matters progressed. I knew there was a reason why we always use Currys Business for our IT purchases. Thank you Danielle.

Resposta da Currys Business
Absolutely shocking , ordered a load of appliances for my business, a new kitchen for a client , all came wrong , returned , had to pay more , still waiting for new ones , lost money on my clients waiting, awful do NOT USE

Resposta da Currys Business
VERY GOOD TO DEAL WITH NO HASSLE
tHANK YOU

Resposta da Currys Business
I bought a washing machine which was delivered damaged which was taken away from delivery men and they took 3 days to deliver another one which meant 3 days without a washing machine with 3kids , shocking service.

Resposta da Currys Business
Really lovely customer service from Anand. He went out of his way to help us.

Resposta da Currys Business
I ordered my computer using Currys Business website. After 5 working days the item did not arrive. I contacted their customer service and Lorna responded and handled my case excellently. She investigated this matter and found out the incorrect tracking was used and thus the item was return to the supplier. Lorna then offered me a refund or a replacement. I choose a replacement and my request was actioned on the same day. Lorna even provided me the tracking number and notified me by email when the item was delivered. Lorna has demonstrated ownership in this matter and excellent customer service. I couldn't be more happier.

Resposta da Currys Business
Things went wrong with my order. The delivery time was not clear BUT when I raised it with customer services it was resolved very well . When things go right it’s easy to give a good review it’s perhaps when things go wrong and are fixed that really makes a difference!

Resposta da Currys Business
Lorna was brilliant and communication was perfect

Resposta da Currys Business
Fantastic service from Francesca
Couldn't have asked for more
Would give 10 stars

Resposta da Currys Business
I bought a Hisense washing machine from Currys Business on 11 July 2026 for £404.34. Less than two weeks later, Currys reduced the identical model to £379.
I understood that I was outside their seven-day price-promise period, but I asked whether they would consider refunding the £25.34 difference as a goodwill gesture. I was told that their system would not allow any discretionary refund outside the seven-day window.
The staff were polite and explained the policy clearly, but I was disappointed that there was apparently no discretion at all, particularly for a business customer and for such a modest amount. The original purchase itself was straightforward, but the inflexible response has made me less likely to use Currys Business again.

Resposta da Currys Business
Francesca was very helpful and even kept an eye on my order everyday without being asked too - she went above and beyond!

Resposta da Currys Business
Due to an issue with my business account, I had to reset my password and contacted the Currys Business customer support team. I spoke with Lorna, who was extremely professional, friendly, and efficient throughout the process.
She quickly identified the issue, explained everything clearly, and resolved it without any hassle. Her excellent customer service made what could have been a frustrating experience very straightforward.
Thank you, Lorna, for your outstanding support. It was a pleasure dealing with you.

Resposta da Currys Business
Outstanding customer service from Olivia at Currys Beckton branch
I had such a fantastic experience at Currys and it’s all thanks to Olivia. From the moment I walked into the store, she made me feel welcome and took the time to understand exactly what I was looking for.
She didn’t just recommend products. She explained the specifications clearly, helped me choose the appliances that best suited my needs and even gave me advice on what would work well with my décor. I never felt rushed or pressured into buying anything. Instead, she gave me genuine guidance, great value for my money and the confidence that I was making the right choices.
What really stood out was her patience, empathy and the amount of time and care she invested in helping me. She turned what could have been a stressful shopping experience into an enjoyable one.
Customer service like Olivia’s is rare and she is a real credit to Currys. I would happily go through the whole experience again because of how well she looked after me. In fact, I’d return to Currys just because I know I’d receive such excellent service from her.
Thank you Olivia for going above and beyond. You made all the difference!

Resposta da Currys Business
Great service. I had an issue with a product and it was sorted out instantly, I spoke to Lorna and she was incredibly helpful and efficient with sorting the issue I had.

Resposta da Currys Business
Excellent service from Francessca.
Requested a return and got this organised within less than 24hours without any issues.
Very friendly.

Resposta da Currys Business
Incorrectly ordered a product and wanted to cancel the order, which was out for delivery.
I contacted customer service to see if it was still possible to cancel and received a very prompt reply from Francesca who had immediately actioned my request and had the delivery re-routed back to the Curry's warehouse for return and credit.
Superb service - Thanks Francesca !

Resposta da Currys Business
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.