Currys Business Opiniões 

4665
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Delivery of my new Bosch Fridge Freexer was supposed to happen first thing Monday Morning. I received an email saying it was delayed between 1400 and 1600. Phone all received at 1650 saying va... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Informática
  2. Loja de eletrodomésticos
  3. Loja de dispositivos electrónicos
  4. Loja de utensílios de cozinha
  5. Empresa de telecomunicação
  6. Loja de televisões

Escrito pela empresa

Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(4665)

1109 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great customer service

My order was taking a little longer than expected, so I contacted customer support. Francesca responded quickly and followed up on my order every day to make sure it was delivered. Excellent customer service!

4 de agosto de 2026
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Resposta da Currys Business

Thank you so much for your wonderful review! We are so pleased to hear that our team was able to assist you effectively and keep you updated on your order's delivery. We appreciate you sharing your positive experience.

Classificada 4 em 5 estrelas

Good customer service

Bought a Samsung A27 phone on 27.07.26 from Purley Store Staff helpful allowed to make up my mind without freely and patienitently
Special thanks to floor manager " Irrus " for technical support without hard-sell

27 de julho de 2026
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Resposta da Currys Business

We're so glad to hear about your positive experience at our Purley store and that our team provided helpful, patient service. We appreciate your kind words!

Classificada 5 em 5 estrelas

Curry’s customer service great

Went in store to by something online because I was struggling. I was helped with my order from raj, he was extremely helpful and very polite

24 de julho de 2026
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Resposta da Currys Business

We're so glad to hear our team member was able to assist you effectively with your online order. We appreciate your kind words.

Classificada 5 em 5 estrelas

Danielle was quick to understand the…

Danielle was quick to understand the issue, helpful explaining the situation and then made sure I was kept updated as matters progressed. I knew there was a reason why we always use Currys Business for our IT purchases. Thank you Danielle.

3 de agosto de 2026
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Resposta da Currys Business

Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such excellent support and kept you well-informed throughout the process. We truly value your continued business.

Classificada 1 em 5 estrelas

Absolutely shocking

Absolutely shocking , ordered a load of appliances for my business, a new kitchen for a client , all came wrong , returned , had to pay more , still waiting for new ones , lost money on my clients waiting, awful do NOT USE

3 de agosto de 2026
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Resposta da Currys Business

We are truly sorry to hear about the incredibly frustrating experience you've had with your recent order for your client's kitchen appliances. It's clear that this situation has caused significant disruption and financial loss for your business, and we sincerely regret that. We understand your disappointment and the impact this has had on your client.

Classificada 5 em 5 estrelas

VERY GOOD TO DEAL WITH NO HASSLE

VERY GOOD TO DEAL WITH NO HASSLE

tHANK YOU

1 de agosto de 2026
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Resposta da Currys Business

We're so glad to hear you had a hassle-free experience with us. Thank you for your kind words!

Classificada 1 em 5 estrelas

I bought a washing machine which was…

I bought a washing machine which was delivered damaged which was taken away from delivery men and they took 3 days to deliver another one which meant 3 days without a washing machine with 3kids , shocking service.

28 de julho de 2026
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Resposta da Currys Business

Good Afternoon Paul,

Thank you for taking the time to leave us a review, I am sorry to see you have had a poor experience.

Please can you send you Business account code and sales order number to getintouch@business.currys.co.uk so I can look into this for you

Thank you

-Danielle

Classificada 5 em 5 estrelas

I ordered my computer using Currys…

I ordered my computer using Currys Business website. After 5 working days the item did not arrive. I contacted their customer service and Lorna responded and handled my case excellently. She investigated this matter and found out the incorrect tracking was used and thus the item was return to the supplier. Lorna then offered me a refund or a replacement. I choose a replacement and my request was actioned on the same day. Lorna even provided me the tracking number and notified me by email when the item was delivered. Lorna has demonstrated ownership in this matter and excellent customer service. I couldn't be more happier.

27 de julho de 2026
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Resposta da Currys Business

We are truly delighted to hear about your positive experience with us. It's wonderful to know that our team member was able to resolve the delivery issue efficiently and ensure you received your replacement promptly. We always strive to provide excellent customer service and are pleased that we met your expectations. Thank you for sharing your feedback; it means a lot to us.

Classificada 4 em 5 estrelas

Things went wrong with my order

Things went wrong with my order. The delivery time was not clear BUT when I raised it with customer services it was resolved very well . When things go right it’s easy to give a good review it’s perhaps when things go wrong and are fixed that really makes a difference!

7 de julho de 2026
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Resposta da Currys Business

We truly appreciate your feedback and are glad our team could resolve the delivery issue to your satisfaction. We understand that clear communication is vital, and we are always working to improve our processes.

Classificada 5 em 5 estrelas

Lorna was brilliant and communication…

Lorna was brilliant and communication was perfect

30 de julho de 2026
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Resposta da Currys Business

Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience and that the communication was perfect. We truly appreciate your kind words.

Classificada 5 em 5 estrelas

Fantastic service from Francesca

Fantastic service from Francesca
Couldn't have asked for more
Would give 10 stars

30 de julho de 2026
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Resposta da Currys Business

We're so happy to hear you received fantastic service. We appreciate your kind words and 5-star rating!

Classificada 1 em 5 estrelas

Rigid price promise with no goodwill discretion

I bought a Hisense washing machine from Currys Business on 11 July 2026 for £404.34. Less than two weeks later, Currys reduced the identical model to £379.

I understood that I was outside their seven-day price-promise period, but I asked whether they would consider refunding the £25.34 difference as a goodwill gesture. I was told that their system would not allow any discretionary refund outside the seven-day window.

The staff were polite and explained the policy clearly, but I was disappointed that there was apparently no discretion at all, particularly for a business customer and for such a modest amount. The original purchase itself was straightforward, but the inflexible response has made me less likely to use Currys Business again.

11 de julho de 2026
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Resposta da Currys Business

We appreciate you taking the time to share your experience regarding the recent washing machine purchase and the subsequent price adjustment. We understand your disappointment that we were unable to offer a discretionary refund outside of our stated price-promise period, especially as a valued business customer. We acknowledge your frustration with the inflexibility of our policy in this instance. Your feedback is important to us, and we will certainly consider your comments as we continuously review our customer service practices.

Classificada 5 em 5 estrelas

Francesca was very helpful

Francesca was very helpful and even kept an eye on my order everyday without being asked too - she went above and beyond!

29 de julho de 2026
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Resposta da Currys Business

Thank you for your wonderful review! We are so pleased to hear that you received such exceptional service and that your expectations were exceeded. We will be sure to pass your kind words along to the team.

Classificada 5 em 5 estrelas

Excellent customer service

Due to an issue with my business account, I had to reset my password and contacted the Currys Business customer support team. I spoke with Lorna, who was extremely professional, friendly, and efficient throughout the process.
She quickly identified the issue, explained everything clearly, and resolved it without any hassle. Her excellent customer service made what could have been a frustrating experience very straightforward.
Thank you, Lorna, for your outstanding support. It was a pleasure dealing with you.

29 de julho de 2026
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Resposta da Currys Business

We're delighted to hear about the excellent support you received when resetting your password. It's wonderful to know that the issue was identified and resolved efficiently, making a potentially frustrating experience very straightforward. Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Outstanding customer service from…

Outstanding customer service from Olivia at Currys Beckton branch

I had such a fantastic experience at Currys and it’s all thanks to Olivia. From the moment I walked into the store, she made me feel welcome and took the time to understand exactly what I was looking for.

She didn’t just recommend products. She explained the specifications clearly, helped me choose the appliances that best suited my needs and even gave me advice on what would work well with my décor. I never felt rushed or pressured into buying anything. Instead, she gave me genuine guidance, great value for my money and the confidence that I was making the right choices.

What really stood out was her patience, empathy and the amount of time and care she invested in helping me. She turned what could have been a stressful shopping experience into an enjoyable one.

Customer service like Olivia’s is rare and she is a real credit to Currys. I would happily go through the whole experience again because of how well she looked after me. In fact, I’d return to Currys just because I know I’d receive such excellent service from her.

Thank you Olivia for going above and beyond. You made all the difference!

29 de julho de 2026
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Resposta da Currys Business

Good Morning Natia,

We are so pleased to hear about your fantastic experience at our Beckton branch. It is wonderful to know that our team member provided such exceptional service, making you feel welcome and understood from the moment you entered the store. We are glad that the guidance and advice received helped you make confident choices that suited your needs and decor. It truly brightens our day to learn that the care and time invested transformed your shopping experience into an enjoyable one, and we appreciate you recognizing the dedication of our team. We look forward to welcoming you back for another excellent experience.

-Danielle

Classificada 5 em 5 estrelas

Great service

Great service. I had an issue with a product and it was sorted out instantly, I spoke to Lorna and she was incredibly helpful and efficient with sorting the issue I had.

27 de julho de 2026
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Resposta da Currys Business

We appreciate you sharing your positive experience. We are happy to hear that your issue was sorted out instantly and that our team member was incredibly helpful and efficient.

Classificada 5 em 5 estrelas

Excellent service from Francessca

Excellent service from Francessca.
Requested a return and got this organised within less than 24hours without any issues.
Very friendly.

28 de julho de 2026
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logótipo da Currys Business

Resposta da Currys Business

Thank you for your wonderful review! We are so pleased to hear that your return was organised quickly and efficiently, and that you found our service friendly.

Classificada 5 em 5 estrelas

Francesca - Refreshingly good Customer Service

Incorrectly ordered a product and wanted to cancel the order, which was out for delivery.
I contacted customer service to see if it was still possible to cancel and received a very prompt reply from Francesca who had immediately actioned my request and had the delivery re-routed back to the Curry's warehouse for return and credit.
Superb service - Thanks Francesca !

28 de julho de 2026
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Resposta da Currys Business

We are so pleased to hear that we were able to assist you promptly with your order cancellation and re-routing. It's wonderful to know that our team provided superb service. We truly appreciate you sharing your positive experience with us.

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