Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Francesca the Business Support Specialist was fantastic. Royal Mail made a mess of delivering my order and she looked into it quickly and sorted out a refund. Very polite on the phone. Great s... Ver mais
A empresa respondeu
Delivery of my new Bosch Fridge Freexer was supposed to happen first thing Monday Morning. I received an email saying it was delayed between 1400 and 1600. Phone all received at 1650 saying va... Ver mais
A empresa respondeu
Had a query with an outstanding bill that I thought we had completed a direct debit for. Jesse understood the problem and forwarded a direct debit form immediately to ensure this didn't happen again.... Ver mais
A empresa respondeu
We are a new business customer, undertaking a procurement process to find a new supplier for our company. Matthew Richardson helped us along the way. From initially making contact to ordering was less... Ver mais
A empresa respondeu
Currys Business offers over 30,000 products at great prices across Computing, Consumer Electronics, Kitchen and Domestic Appliances and Mobile phones. Now with our Business Price Promise, UK businesses can be assured of great value for all their business purchases (see website for detail)
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We had a great experience for our school where we ordered a class set of laptops at a great price and they were delivered within 48hours.
We have used Currys before and they have always given us great service!

Resposta da Currys Business
Natalie, was super supportive she was able to help me with a return and a refund.

Resposta da Currys Business
You did what you said you would, recieved my order on the date, I required it for.

Resposta da Currys Business
Slow service - needed the item quickly and it's been nearly a week since ordering and order has only just been received. The website chat wasn't helpful to business accounts; I got told i needed to call a number but when I'm at work, I don't have time to sit on hold.

Resposta da Currys Business
Last 2 orders were supposed to take 2-3 days, I waited weeks for the products to arrive. first time it was in the warehouse and non was the wiser the second time, not even a courtesy call to advise that the items were delayed. I appreciate that these items are from a 3rd party supplier, but the supplier should NOT advertise the items as in stock and ready for dispatch if that is not the case. This causes a headache when you are relying on office consumables you can easily get from Amazon or eBay albeit a few pounds more. The delay in receiving the items do not justify the lower price. Never received a phone call with an update despite being promised.

Resposta da Currys Business
Do not buy from Currys. I bought a TV that broke down after just 2 months. I called for a repair, but they ignored me and never called back. I had to chase them down just to book the repair appointment. After 1 week I received message from curry’s they could not fix the TV. They said will send an e-gift card within 24 hours so I could get a replacement. It has now been over 48 hours and I have received absolutely nothing.This has been a horrible experience of wasting both my money and my time. You constantly have to chase them to get basic service. Companies like this need to be heavily fined for treating paying customers this way. Avoid them at all cost
Also been contact from here to sent email I have sent but they reply after 2 weeks hahaha,what a shame
Order number:
CUR2673900815
Repair Reference Number:
7429456208
I will not delete this review .

Resposta da Currys Business
We purchased a mobile phone and the time to get it working was very tight.
Quentin provided excellent support and acted very quickly, so all was managed on time.
The phone package was also competitive price wise.
We can definitely recommend the Currys Business team.

Resposta da Currys Business
Ella and Pill was very helpful, Ella assisted me almost instantly over the telephone after another colleague near non refused to help and said I needed to wait for an email to authorise a return and replacement for a damaged screen. Ella helped me straight away, got the return arranged and collection - great service by someone who really wanted to help. Pill has followed up with me thereafter to ensure i'm happy and the screen is working fine now. Thanks for a fab service!

Resposta da Currys Business
I was working with Lorna for my currys business account order and she was able to help me over the phone and via email process a refund for my original order and issue a new order and delivery for my fridge freezer that arrived the following day

Resposta da Currys Business
Great customer service, Phil was helpful and communicated throughout the returns process. Process was easy to work with

Resposta da Currys Business
Great products and fast delivery but if you have an question/query that you raise with customer service you don't get a response no matter how many times you chase. Automatic reply says I will receive a response in 48 hours. 1st email sent on 7th July, 2nd email to chase sent on 10th and 3rd chase email sent on 17th July and no response to any of them.
UPDATE: from the reply I got from Danielle, the email address supplied bounces back, so I'm still no further forward.

Resposta da Currys Business
Jag, Sati and Ishan from Curry's Business are absolutely fantastic they are a credit to your team. They always go above and beyond, very helpful, friendly and efficient. They help make sure that I always get the products I want or on the times products are not immediately available they always recommend a suitable alternative to keep my business running smoothly and my clients happy.

Resposta da Currys Business

Resposta da Currys Business
Visited Portsmouth store today to look at two products, did not expect to fund first item as it was not included on the web site. How ever after wandering about and not finding the product finally found a gentleman wearing a tabard with something like " needing some help" on the back. After informing him of what we were after were told, at the front of the store, and walked away. So wandered to front displays and not finding it asked another employee, saying it was behind the desk, no one there to serve just had to wait, so the item we wanted was a personal cooling fan to wear on the neck, he showed us the box but said we could not see the item only the sealed box. So we asked ,it's this the latest model, yes he replied, it's on the box, but after I read the details it said 4000Mah battery, but we knew the latest had a 5000Mah battery, clearly did not have a clue, and cared even less.There are many sales personnel there just wandering about probably more concerned how soon closing time was away than offering help to customers. This is not the first time we have witnessed this, do i have to help a customer attitude. While others just sit stareing at screens doing nowt. I find it surprising that this store is still in business, and I add that i think it surprisingly if more than 6 customers were in the store all the time we were there. Currys have the monopoly on electrical/electronic goods and white appliances, but the customer service needs a swift boot up the rear end. Robin

Resposta da Currys Business
Satveer and his team did a marvellous job sorting me out with a few items I needed to start off my business. Great customer service and excellent experience. Satveer has this ability to understand the customers need and deliver accurate expectations. 10/10 Rating for Brentford Business Hub.

Resposta da Currys Business
I would like to recognise the outstanding support provided by John at the Currys Aintree Business Hub.
John went above and beyond to help source and secure the fans needed for the hospital. He worked extremely hard throughout the process, maintaining excellent communication and keeping us updated on availability and delivery arrangements. His commitment, professionalism, and proactive approach ensured that our requirements were met within a challenging timeframe.
What stood out most was John's willingness to go the extra mile to find a solution and his understanding of the importance of getting these items to a hospital environment as quickly as possible. His customer service was exceptional, and he demonstrated a genuine dedication to supporting our needs.
Thank you, John, for your hard work, responsiveness, and excellent service. Your efforts are greatly appreciated and have made a real difference.

Resposta da Currys Business
I found both the assistants that served me to be professional ,knowledgeable
about the items they were selling.
All in all I was very impressed and def will go to the store rather than online
Very pleased with my shark items

Resposta da Currys Business

Resposta da Currys Business
Currys Business sold me a great product at a great price. Unfortunately, I was sent the wrong version of the product. When I called customer service, Natalie took responsibility, listened, understood the issue, and solved it with absolute professionalism and efficiency. Companies should be judged on how they behave when something goes wrong; and Natalie deserves five stars. I hope her manager appreciates her!

Resposta da Currys Business
Working with Ella has been brilliant she has gone out of her way to make our transaction quick and easy. Brilliant service Ella, thank you.

Resposta da Currys Business
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