I never receive bills from them I have to go on line & retrieve the bill myself. However I have been trying to do this for about for about 3 weeks (on & off) without success. I have just managed to... Ver mais
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Leia as opiniões dos outros
Started off with great service but recently it’s been terrible. Paid for roaming abroad and charged twice as well as the foreign networks not connecting. Tier 2 support finally resolved but the way I... Ver mais
A empresa respondeu
Thomas was a wonderful representative of EE. He not only converted a physical sim to an eSIM, but also sent spare SIM cards for future activations for our business. He thoroughly reviewed our calling... Ver mais
A empresa respondeu
We had problems connecting whilst on holiday due to having not long upgrading phones, a lovely Scottish lady Nadine was fantastic she had us sorted in no time at all felt like an old friend by the tim... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Stay connected with the UK’s most reliable network, offering the fastest speeds and unbeatable 5G coverage. Whatever your business size — from 1 employee to 10,000 plus — we will tailor a complete mobile solution that keeps you connected and boosts productivity to meet your business goals, and all on the UK's best network.
Informações de contacto
Reino Unido
- business.ee.co.uk
3,5
Aceitável
286 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 97% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good costumer service friendly and very…
Good costumer service friendly and very helpful
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Parvez,
Thanks for this feedback. We're thrilled you're happy with our service, we always aim to deliver outstanding customer service.
Best wishes,
EE Business
Kul was very friendly and efficient
Kul was very friendly and efficient. She understood the problem and dealt with it quickly and efficiently. Kul was happy to chat about the business and I did not feel pressured.
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Linda,
Thanks for this excellent feedback. It's wonderful to know you had a great experience with our team and that Kul delivered outstanding customer service.
Best wishes,
EE Business
Helpful and friendly.
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Geoff,
Thanks for your feedback. We always aim to deliver outstanding customer service and are thrilled to hear you had an excellent experience.
Best wishes,
EE Business
Great communication pleasant throughout…
Great communication pleasant throughout was made so easy no problems certainly was worth the phone call
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Scott,
Thanks for taking the time to leave this excellent review. We're thrilled to hear you had an excellent experience.
Best wishes,
EE Business
Kula was excellent in her job and…
Kula was excellent in her job and helped me with all my queries.
Top notch member of staff
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Tina,
Thanks for taking the time to leave this review. We're thrilled to hear you had an excellent experience. We'll we'll share your kind words with Kula and the team!
Best wishes,
EE Business
Great service from Nadine
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Damian,
Thanks for this review. We're thrilled to hear you had an excellent experience. We'll we'll share your kind words with Nadine and the team!
Best wishes,
EE Business
Nadine……1st Class
Nadine was spot on, answered the phone quickly, and sorted my request in seconds. Thank you x
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Antony,
We're thrilled to hear your request was sorted. Thanks for your kind words, we'll share this review with Nadine and the team!
Best wishes,
EE Business
My phone wouldn’t connect and I was…
My phone wouldn’t connect and I was called back which was a refreshing surprise.
Roaming was set up quickly and hassle free.
Many thanks 🙏
2 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Phillip,
Thanks for this review. We're thrilled to hear you had an excellent experience.
Best wishes,
EE Business
Kul from the Glasgow office sorted out…
Kul from the Glasgow office sorted out my data for roaming abroad so quickly and easily, was incredibly reassuring and wanted to chat and be of help, thank you so much for the help!
1 de setembro de 2025
Opinião espontânea
Resposta da EE Business
Hi Wendy,
Thanks for this excellent review! We appreciate you taking the time to leave this feedback. We'll share your kind words with the team.
Best wishes,
EE Business
Great service
Jackie was so helpful. So was the other colleague I spoke to (don't know the name). Everything was clearly communicated and easy to resolve/change.
29 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Claire,
Thanks for your kind words. We appreciate you taking the time to leave this excellent feedback and we'll share it with the team.
Best wishes,
EE Business
I appreciate the clear answers given…
I appreciate the clear answers given and quick action
29 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Nat,
Thanks for taking the time to leave this excellent review. We're happy to hear your query was answered quickly.
Best wishes,
EE Business
Replies to my queries super fast
Replies to my queries are almost immediate, most helpful as I don't have much time to waste. The people are so helpful and nothing is too much...That goes for everyone I have spoken to so far at EE
28 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Bernie,
Thanks for this wonderful feedback. We're thrilled you've recieved outstanding customer service! We'll share your kind words with the team.
Best wishes,
EE Business
Quick to respond and informative
29 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi there,
Thanks for this additional feedback. We're thrilled you had another great experience.
Best wishes,
EE Business
Always super helpful and efficient
28 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Lorna,
Thanks for your kind words. It's wonderful to know you always receive excellent customer service!
Best wishes,
EE Business
Glasgow team are always a great help.
26 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Veronica,
Thanks for your kind words. We're thrilled we could support you.
Best wishes,
EE Business
Today EE were very cooperative
Today EE were very cooperative, and after explaining an emergency situation, reduced call charges on our business account to France by 50% (didn't have time to put roaming package on)
This is not my usual experience with EE and I really think it depends on what person you get as to how helpful they are, Carol was very helpful, so thank you
28 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Debbie,
Thanks for sharing this feedback. It's wonderful to know that your issue is fixed. We'll make sure we share your kind words with Carol and the team.
Best wishes,
EE Business
Anita was great
Anita was very friendly, knowledgeable, helpful and really efficient.
28 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Rod,
We're thrilled to hear Anita provided outstanding customer service! Thanks for taking the time to share this excellent review.
Best wishes,
EE Business
We were very helpful at getting my…roaming working
We were very helpful at getting my phone working while I was abroad.
27 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Cara,
Thank you for taking the time to share this excellent feedback.
Best wishes,
EE Business
Great service
Had the best experience with Kully from Glasgow. She was a delight to speak to and answered my query with ease. She was so friendly and you can tell she enjoys her job with her cheery welcoming attitude!
26 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Dave,
We're thrilled to hear about your experience. Thank you for taking the time to share this excellent feedback.
Best wishes,
EE Business
Would Recommend EE Business
Our Account Manager Joyce and the Small Business Development Team have been very responsive to requests with a very quick turn around on everything I have asked, the communication is excellent and always keep me informed. A very good start!!
26 de agosto de 2025
Opinião espontânea
Resposta da EE Business
Hi Sarah,
We're thrilled to hear your query was resolve quickly. Thank you for taking the time to share this excellent feedback.
Best wishes,
EE Business
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