I ordered couple weeks ago. The shipping adress was not send to the delivery agent correctly, even though it’s is correct in the order sheet. The order was sent back to Japan. I tried to reach the sup... Ver mais
A empresa respondeu
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I ordered couple weeks ago. The shipping adress was not send to the delivery agent correctly, even though it’s is correct in the order sheet. The order was sent back to Japan. I tried to reach the sup... Ver mais
A empresa respondeu
Sehr guter online-shop+*+*+*+* Leider war die DHL, sprich Deutsche Post unfähig, mir das Päckchen zu liefern, obwohl das Päckchen sämtliche Hürden von Japan bis kurz vor meine Haustür genommen hatte... Ver mais
Na een bezoek aan Okinawa en daar de &Honey haarproducten te hebben ontdekt, wou ik er nog bestellen als kerstcadeautjes voor familie en vrienden. Deze producten zijn echt super goed en ruiken heerlij... Ver mais
Jeg bestilte to hårolier fra hjemmesiden. De blev sendt hurtigt direkte fra Japan, og jeg skulle ikke betale ekstra for told da den var ved PostNord. 😊 Da jeg modtog pakken var mine vare rigtig... Ver mais
We are an online store based in Gunma, Japan. We offer a wide variety of Japanese products including Skincare, Hair Care, Snacks and Sweets. We ship for the most countries. Our products are always authentic and fresh.
Takane-Cho 400, 374-0074, Tatebayashi-shi, Japão
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered couple weeks ago. The shipping adress was not send to the delivery agent correctly, even though it’s is correct in the order sheet. The order was sent back to Japan. I tried to reach the supportteam, but they are ignoring my mails. I did not get my money back nor did they reach out to send it again.

Resposta da Buy Me Japan
My order of snacks you can’t get here in the UK was delivered in good shape, not crushed and on time. (Please keep stocking Kameda Kaki No Tane!) I’m sure I’ll order more once they run out.
I was ordered hair mask and i did not get yet , i cleared custom also . Now i am waiting for the product.
Fast delivery. I appreciate good service.
Product is good. It takes awhile to work. Results are not immediate.
No adverse effects with use so far.
Perfect. My order was quickly sent. I received the parcel 9 days after in my mail box ( I live in France). Everything is perfect.
I highly recommend this website.
Great variety of hard to find products in Australia. Fast and reasonable shipping and pleased that everything I ordered was delivered in good condition.
Tempi di spedizione lunghi ma considerato che arrivano direttamente dal Giappone e' giuustificato. Qualita' come da aspettative.
Very poor service! Extremely dissatisfied.
The website looked very promising, but did not live up to expectations.
They do mention NO additional fees to be paid UNDER a certain amount (which was the case for my order), and I had already paid the taxes when I made the payment. But then I had to pay customs clearance fees on arrival. Poor handling of refunds as well.
Update:
Thanks, I just wanted to get an answer to my emails, I can wait without any problems...
****
I've done my order on the 30th of November. I've received the information that the order has been sent by the 3rd of December, with tracking included. The problem is that the tracking is not international, so it just says that my package has been delivered to the airport of Tokyo. I understand the period, I understand it's coming from Japan, but I wrote two emails asking for an international tracking code and I got no answers. Xmas gifts are there and I would just like to get a short answer.

Resposta da Buy Me Japan
Alt er godt varerne er kommet godt frem
have not received my order.i have ordered 3 weeks ago

Resposta da Buy Me Japan
Flot hjemmeside, godt udvalg af varer. Man kan nemt finde frem til de varer, som har ens interesse. De er momsregistreret, og afregner moms i DK, hvilket gør, at forsendelsen håndteres hurtigt af Postnord. Deres kundeservicer fungerer desværre ikke. Jeg havde kontaktet dem x2, intet svar, hvorfor kun 3 stjerner.
Prices are a bit high but it's normal, i'm literally in the opposite part of the world, but they produce really good products and the ship it's pretty faster than expected!
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