Nel sito ti scrivono "Spedizione gratuita sopra i 150 euro" è un po una fregatura! perchè proprio a causa di quella cifra sei costretto a pagare gli oneri doganali altrimenti il postino non ti lasci... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Nel sito ti scrivono "Spedizione gratuita sopra i 150 euro" è un po una fregatura! perchè proprio a causa di quella cifra sei costretto a pagare gli oneri doganali altrimenti il postino non ti lasci... Ver mais
A empresa respondeu
Sehr guter online-shop+*+*+*+* Leider war die DHL, sprich Deutsche Post unfähig, mir das Päckchen zu liefern, obwohl das Päckchen sämtliche Hürden von Japan bis kurz vor meine Haustür genommen hatte... Ver mais
Na een bezoek aan Okinawa en daar de &Honey haarproducten te hebben ontdekt, wou ik er nog bestellen als kerstcadeautjes voor familie en vrienden. Deze producten zijn echt super goed en ruiken heerlij... Ver mais
EXCELLENT EXPERIENCE! Just got my order today in the UK, only took a week to receive in the UK from Japan - really well packaged, came quite fast for an international delivery, no extra costs, receive... Ver mais
We are an online store based in Gunma, Japan. We offer a wide variety of Japanese products including Skincare, Hair Care, Snacks and Sweets. We ship for the most countries. Our products are always authentic and fresh.
Takane-Cho 400, 374-0074, Tatebayashi-shi, Japão
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 75% das suas opiniões negativas
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Excellent! Super easy to order! Great Shipping and packaging! Will definitely be back
Sito fantastico pieno di prodotti, ho ordinato prodotti per la pelle e per i capelli e dopo 10 giorni era già arrivato tutto, sono davvero stupita e contenta!
Assistenza clienti ottima, prodotti (finora quelli che ho provato sono lo shampoo, il balsamo, contorno occhi e crema solare) ottimi, specie contorno occhi meraviglioso...schiarisce anche i peccati
Consigliatissimo!
Always accurate descriptions for products. The best shipping fees to America. Fast, reliable, and expertly packaged items. I will definitely order from Buymejapan in the future.
Bought sunscreen from this website and had a great experience. Delivery to Norway took less than two weeks, and the products arrived as described. No hidden fees or unexpected import taxes either. Very satisfied!
My items had been shipped, but never delivered. After more than a month my items returned to the sender for some reason. Buy me Japan has been aware of this and mentioned refund but never paid back or explanation.
Update
Such a support "from the beginning". Buy Me Japan forgot to describe how long customer waited and how many times attempt to contact till I get the right info? I should've researched beforehand that Buy Me Japan seems to have quite a few similar issues.

Resposta da Buy Me Japan
I was very satisfied with my order. The quality of the matcha and matcha chocolates was excellent and they are very tasty. I was also very happy with how quick my order shipped and made its way to me. I was very happy with my order and will be ordering again
This is the first time I bought from this website and will not be my last time. Very fast delivery within 9 days from Japan to Denmark. I am so happy and impressed.
And not to mention, I also got two samples from them. I did not expect that. Highly recommend buying from here.
Store with original Japanese products.
Cosmetics at honest prices.
Perfect packaging and shipping to Italy arrived in 15 days.
Reccomended
Alles super schnell und problemlos. Werde öfters bestellen in Zukunft.
It arrived really fast, knowing it was sent from Japan to Denmark, i did however rescieve my first package first, and then i got no updates on the other package. But after contacting Buy Me Japan and getting a great and fast answer i decideed to just wait a bit more. And a few days later i get the second package. It was just delays in customs in my country that were taking their time, but i eventually got both packages, and the products are great!.
Jeg bestilte to hårolier fra hjemmesiden. De blev sendt hurtigt direkte fra Japan, og jeg skulle ikke betale ekstra for told da den var ved PostNord. 😊
Da jeg modtog pakken var mine vare rigtig godt beskyttet, og jeg fik nogle gratis prøverne på andre japanske produkter, og en voucher på 10% på mit næste køb.
Jeg kan anbefale andre at handle her, og leveringen er heller ikke så lang😊
I followed Ishiy from Buy Me Japan's advice. While I'm waiting patiently, I have contacted the Poste Italiane shipping assistance service, the Poste Italiane customs service and I have sent a complaint email to Poste Italiane customer service (I shared all the details with Buy Me Japan without receiving a response to my mails). Now I know that the package arrived in Italy on 01/19/2025, it was registered at customs on 01/21/2025 and since then it has been stopped in Milan without being assigned to delivery. Poste Italiane operators did not detect any anomalies in the shipment or requests for additional documentation and told me that there are no time limits for customs clearance. Poste Italiane's response to my complaint email was to contact the sender's postal operator. I want to express my frustration. If I ever receive my package, its contents will likely be damaged or expired. Under these conditions, my opinion on Buy Me Japan remains the same. I ask to Buy Me Japan to take action to unblock the situation. Thanks

Resposta da Buy Me Japan
Buenos precios y el tiempo de envíos es muy eficiente
I decided to write a review for the first time because this is actually a good shop. I was a bit afraid before ordering since I rarely order from abroad, so I checked Trustpilot beforehand and swore I would also share my experience. I placed my order around the black friday sale, and got it in the beginning of january, which I was prepared for, because of christmas and also a long travel. The items were packaged well, and there were also some samples included. These items are hard or impossible to come by in Europe, so I'm happy to have found a reliable site to shop from! And I really like the quality of the makeup and skincare that I got. Definitely recommend it!
Super duper impressed. Package came fast and there was attention to details in package. Samples were provided too. Product arrives in pristine condition and is a good quality.
I am happy with buymejapan. My order was delivered fast considering the items were shipped from Japan! I will not hesitate to order again.
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