Buy Me Japan Opiniões 

91
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Nel sito ti scrivono "Spedizione gratuita sopra i 150 euro" è un po una fregatura! perchè proprio a causa di quella cifra sei costretto a pagare gli oneri doganali altrimenti il postino non ti lasci... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sehr guter online-shop+*+*+*+* Leider war die DHL, sprich Deutsche Post unfähig, mir das Päckchen zu liefern, obwohl das Päckchen sämtliche Hürden von Japan bis kurz vor meine Haustür genommen hatte... Ver mais

Classificada 5 em 5 estrelas

Na een bezoek aan Okinawa en daar de &Honey haarproducten te hebben ontdekt, wou ik er nog bestellen als kerstcadeautjes voor familie en vrienden. Deze producten zijn echt super goed en ruiken heerlij... Ver mais

Classificada 5 em 5 estrelas

EXCELLENT EXPERIENCE! Just got my order today in the UK, only took a week to receive in the UK from Japan - really well packaged, came quite fast for an international delivery, no extra costs, receive... Ver mais

Informações sobre a empresa

  1. Loja de cosméticos

Escrito pela empresa

We are an online store based in Gunma, Japan. We offer a wide variety of Japanese products including Skincare, Hair Care, Snacks and Sweets. We ship for the most countries. Our products are always authentic and fresh.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

91 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 75% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(91)

37 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Sito fantastico consigliatissimoooo

Sito fantastico pieno di prodotti, ho ordinato prodotti per la pelle e per i capelli e dopo 10 giorni era già arrivato tutto, sono davvero stupita e contenta!
Assistenza clienti ottima, prodotti (finora quelli che ho provato sono lo shampoo, il balsamo, contorno occhi e crema solare) ottimi, specie contorno occhi meraviglioso...schiarisce anche i peccati
Consigliatissimo!

25 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fast delivery, great experience!

Bought sunscreen from this website and had a great experience. Delivery to Norway took less than two weeks, and the products arrived as described. No hidden fees or unexpected import taxes either. Very satisfied!

5 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

They are scammers

My items had been shipped, but never delivered. After more than a month my items returned to the sender for some reason. Buy me Japan has been aware of this and mentioned refund but never paid back or explanation.

Update
Such a support "from the beginning". Buy Me Japan forgot to describe how long customer waited and how many times attempt to contact till I get the right info? I should've researched beforehand that Buy Me Japan seems to have quite a few similar issues.

11 de abril de 2025
Opinião espontânea
logótipo da Buy Me Japan

Resposta da Buy Me Japan

Hello TB, we're giving you support from the beginning. Also a full refund was issued to your original payment method. Please check your bank account and your E-mail inbox before leaving a review.

Please let me know if you need further assistance.

Best Regards,

Ishiy from Buy Me Japan.

Classificada 5 em 5 estrelas

I was very satisfied with my order

I was very satisfied with my order. The quality of the matcha and matcha chocolates was excellent and they are very tasty. I was also very happy with how quick my order shipped and made its way to me. I was very happy with my order and will be ordering again

19 de março de 2025
Classificada 5 em 5 estrelas

This is the first time I bought from…

This is the first time I bought from this website and will not be my last time. Very fast delivery within 9 days from Japan to Denmark. I am so happy and impressed.
And not to mention, I also got two samples from them. I did not expect that. Highly recommend buying from here.

31 de março de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

It arrived really fast

It arrived really fast, knowing it was sent from Japan to Denmark, i did however rescieve my first package first, and then i got no updates on the other package. But after contacting Buy Me Japan and getting a great and fast answer i decideed to just wait a bit more. And a few days later i get the second package. It was just delays in customs in my country that were taking their time, but i eventually got both packages, and the products are great!.

20 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super Oplevelse

Jeg bestilte to hårolier fra hjemmesiden. De blev sendt hurtigt direkte fra Japan, og jeg skulle ikke betale ekstra for told da den var ved PostNord. 😊

Da jeg modtog pakken var mine vare rigtig godt beskyttet, og jeg fik nogle gratis prøverne på andre japanske produkter, og en voucher på 10% på mit næste køb.

Jeg kan anbefale andre at handle her, og leveringen er heller ikke så lang😊

12 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Always a bad experiece

I followed Ishiy from Buy Me Japan's advice. While I'm waiting patiently, I have contacted the Poste Italiane shipping assistance service, the Poste Italiane customs service and I have sent a complaint email to Poste Italiane customer service (I shared all the details with Buy Me Japan without receiving a response to my mails). Now I know that the package arrived in Italy on 01/19/2025, it was registered at customs on 01/21/2025 and since then it has been stopped in Milan without being assigned to delivery. Poste Italiane operators did not detect any anomalies in the shipment or requests for additional documentation and told me that there are no time limits for customs clearance. Poste Italiane's response to my complaint email was to contact the sender's postal operator. I want to express my frustration. If I ever receive my package, its contents will likely be damaged or expired. Under these conditions, my opinion on Buy Me Japan remains the same. I ask to Buy Me Japan to take action to unblock the situation. Thanks

9 de janeiro de 2025
Opinião espontânea
logótipo da Buy Me Japan

Resposta da Buy Me Japan

Dear Laura,

Thank you for choosing us for your recent purchase.

As outlined on our Shipping Policy Page, packages exceeding 2kg in weight are split into multiple shipments for safe delivery. We confirm that your first package has been delivered, and the second is currently en route. You should receive it shortly.

Please note that shipping delays can occasionally occur due to factors beyond our control, such as customs processing or local postal operations. In your case, the delay appears to be related to Italy’s customs clearance or Poste Italiane procedures.

For the most immediate updates, we recommend contacting Poste Italiane directly, as they will have the latest information about your package’s status.

We appreciate your patience and understanding. If you need further assistance, feel free to reach out to us.

Ishiy from Buy Me Japan.

Classificada 5 em 5 estrelas

Good!!

I decided to write a review for the first time because this is actually a good shop. I was a bit afraid before ordering since I rarely order from abroad, so I checked Trustpilot beforehand and swore I would also share my experience. I placed my order around the black friday sale, and got it in the beginning of january, which I was prepared for, because of christmas and also a long travel. The items were packaged well, and there were also some samples included. These items are hard or impossible to come by in Europe, so I'm happy to have found a reliable site to shop from! And I really like the quality of the makeup and skincare that I got. Definitely recommend it!

9 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Super duper impressed

Super duper impressed. Package came fast and there was attention to details in package. Samples were provided too. Product arrives in pristine condition and is a good quality.

9 de janeiro de 2025
Opinião espontânea

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