I am a Gardeners' World subscriber from Germany. Back in March, I wanted to subscribe via buysubscriptions. During the process, the site reported an error thus, the subscription didn't go through. How... Ver mais
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Leia as opiniões dos outros
The purchase process is straightforward and the deals were excellent. I purchased Gardeners World for my mum as a gift obviously did not want to continue. I've gone online to check I won't be recharge... Ver mais
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I have subscribed to Match of the Day for a couple of years and prior to my renewal last October was offered a £10 M&S voucher for early renewal. I promised this to my grandson to help him with hi... Ver mais
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Website is very user friendly with everything very clear and easy to read. Ordering a subscription was completely straightforward and the offers available were extremely good value for money and af... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The official subscription store for magazines published by Immediate Media, including your favourite titles in TV & Music, Homes & Gardening, Sports, Science & Nature, Craft and Food. Our heritage as a leading magazine media company means we focus on creating high quality, valuable content and services for our customers. Your feedback is very important to us so please do leave a review to let us know what we're doing well, and what you'd like to see us improve.
Informações de contacto
London, Reino Unido
- buysubscriptions.com
2,6
Mau
2 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 12% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Buysubscriptions.com
Hi there! Thank you for your 5 star rating. We are happy you hear you have received good service all round. Your feedback is greatly appreciated.
Sally
Customer Services
Great magazine at a brilliant…
Great magazine at a brilliant introductory price. Easy to subscribe and regulars tips and hints by email.
10 de maio de 2024
Resposta da Buysubscriptions.com
Hi there! Thank you for your great feedback and for taking the time to share your comments. We appreciate this. We are happy to hear you found it easy to subscribe and that you liked the introductory price offer.
Sally
Customer Services
Resposta da Buysubscriptions.com
Hi Lesley, Thank you for your 5 star rating, we are happy to hear you found the ordering process nice and easy and you are happy with your subscription price and delivery, we appreciate your feedback.
Kind regards,
Sharon
Customer Service Team
Buy with confidence
Website is very user friendly with everything very clear and easy to read.
Ordering a subscription was completely straightforward and the offers available were extremely good value for money and affordable.
Payment was very easy and it was a very simple and smooth transaction.
Magazine arrived within a week so everything went extremely well and I’m very happy with my purchase.
2 de abril de 2024
Resposta da Buysubscriptions.com
Hello, and Thank you for the positive feed back that's so good to hear. We appreciate this and hope that you will enjoy your subscription. From Kate in the customer service team
Renewed with no notice or reminder
19 de abril de 2024
Resposta da Buysubscriptions.com
I am sorry to read your feedback however, I am unable to locate a renewal on your subscription. I will email you for further information and apologise for any confusion caused.
I signed up for the six copies for…
I signed up for the six copies for £14.99, in order to get the 2for1 card & free seeds. I received the magazine but nothing else. I sent an email explaining the situation, I was told the seeds would be forwarded to me but the card was on the inside cover,this I found quite patronising, as I would have seen it, having purchased the magazine last year. I sent photos of the cover & inside cover. I’m very frustrated with the response & would like the situation resolved. I want my 2for1card. I hope yo can help with this problem.
With thanks Wen
24 de abril de 2024
Resposta da Buysubscriptions.com
I am sorry to read your comments and will email you directly. Best wishes from Kate in the Customer service team.
Resposta da Buysubscriptions.com
Hi there, that's great to hear thank you so much and we hope that you continue to enjoy the magazines. From Kate in the customer service team.
Gardeners world mag sub
Easy to subscribe for 6mths & 1st month mag arrived on time. Must remember to cancel if don't want to automatically change to annual sub after 6ths!
1 de março de 2024
Resposta da Buysubscriptions.com
Hello, and thank- you for the comments we really do appreciate your feedback. Thanks once again From Kate in the customer service team
Resposta da Buysubscriptions.com
Good Morning and Thank you for your positive feedback. We hope that you will continue to enjoy receiving your magazines each month. Best Wishes from Kate in the customer service team
Easy to do magazine arrived on time…
Easy to do magazine arrived on time well packed
8 de abril de 2024
Resposta da Buysubscriptions.com
Good Afternoon, Thank you for the feedback, we realy do appreciate the kind comments and hope that you will continue to enjoy your subscription - best wishes from Kate in the customer service team.
First Magazine arrived a day after it…
First Magazine arrived a day after it came to market which is perfectly acceptable-all going well the next first 5 will be delivered at same time it which case will continue with subscription.
28 de abril de 2024
Resposta da Buysubscriptions.com
Hi there, Thank you for the comments- the issues should arrive on or around the on-sale date subject to the post. Any delays please do get in touch with the customer service team for assistance. Best Wishes from Kate customer services.
Good discount and automatic delivery to…
Good discount and automatic delivery to save running out
28 de abril de 2024
Resposta da Buysubscriptions.com
Hi, Thank you so much for taking the time to pass on your feedback. We are so glad to read this thank you once again. From Kate in the customer service team.
All good so far
28 de abril de 2024
Resposta da Buysubscriptions.com
Hello, Thank you for your comments and we hope that you continue to enjoy the subscription. Best wishes from Kate in the customer service team.
Resposta da Buysubscriptions.com
Good Morning, That's great to hear thank you so much for the feedback. Best wishes from Kate in the Customer service team.
Good quality and value for money.
28 de abril de 2024
Resposta da Buysubscriptions.com
Hello, Thank you for your positive feedback we do appreciate this and very much hope that you will continue to enjoy receiving your magazines in the post. Best wishes from Kate in the customer service team.
Competitive price delivered to the door…
Competitive price delivered to the door , what’s not to love
28 de abril de 2024
Resposta da Buysubscriptions.com
Hi there, Many thanks for your feedback it is great to read, and appreciate you taking the time to write your kind comments, from Kate in the customer service team.
Excellent value.
25 de abril de 2024
Resposta da Buysubscriptions.com
Hello, Thank you so much for your positive feed back we are so happy to read the comments. Best wishes from Kate in the customer service team.
Check everything
You set up a subscription with them you get an email with your subscription number put it in and it comes up with nothing but they still try to take the money out your out make sure everything is set up right before they try to take money out
3 de maio de 2023
Resposta da Buysubscriptions.com
Good Morning. I am sorry I sent the incorrect response and have now emailed you directly. Apologies once again
A quick process but no info about…
A quick process but no info about cancellation
22 de março de 2024
Resposta da Buysubscriptions.com
Good Morning. I am very sorry to read the feedback regarding the cancelation however this can be actioned by emailing the customer service form on the website or by calling us. I have passed the comments to be reviewed and I apologise once again. From Kate in the customer service team.
Easy to set up
Straight forward to set up direct debit for subcription to Gardeners World.
25 de março de 2024
Resposta da Buysubscriptions.com
Hello and Thank you for your feedback. I hope that you will enjoy the subscription and appreciate you taking the time to write your comments. From Kate in the customer service team.
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