Great quality good price mystic wetsuit hoodie really kept the wind out when I was on my jet ski over the weekend would highly recommend one I’m 5-ft 7 12.5 stone bought the large which was a perfect... Ver mais
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Leia as opiniões dos outros
Exceptionally well priced and amazing customer service. Bought a pair of wakeboard bindings and they were shipped really quickly. Unfortunately Royal Mail made a mistake with the Delivery but Joe from... Ver mais
Very good communication with the staff. Put together a package which wasn't on the website at a very good price and a changing robe thrown in as well. The ski was well packaged and arrived in pristine... Ver mais
We had a days trial of many different boards, decided on a make and model and with the help of Conor we were able to purchase the board we needed from Buywake. Great system. Thanks again to Conor rea... Ver mais
Informações sobre a empresa
Escrito pela empresa
At Buy Wake we have the right product for you, ready for next day delivery. We pride ourselves in providing the highest level of customer service, matched with top quality knowledge. Whether you are new to riding or an experienced watersports enthusiast, we are here to help our customers find the right product to boost their time on the water.
Informações de contacto
The Sidings, New Line Industrial Estate, OL13 9RW, Bacup, Reino Unido
- 01202 237306
- sales@buywake.co.uk
- buywake.co.uk
4,8
Excelente
191 opiniões
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Great friendly service
Conor was really helpful and answered all my questions really promptly. My order was quickly despatched and arrived quickly. ⭐️⭐️⭐️⭐️⭐️ 5 stars
26 de setembro de 2024
Beware deduction on returned goods
Good range of products on their website but their refund/return policies for online shoppers are harsh and unethical.
A product was shipped to me which didn't match the sizing described on their website size chart. It may even have been mislabelled with an incorrect size. I have photos as evidence of this.
No choice but to return the garment as it was about 5" smaller than described on their size chart.
Still, when it was returned (unworn and in original packaging) they deducted the original shipping fee and a re-stocking fees from my refund.
If it had matched the listed size/dimensions I'd have kept it.
But as it stands I've paid a £penalty.
5 de setembro de 2024
Opinião espontânea
Resposta da BuyWake UK
Hi Claire,
We shipped you the correct size wetsuit that you ordered. This item was not mislabelled and matches the size guide supplied to us by the brand.
Our returns fees are clearly stated on our website along with any additional restocking fees.
"Any refund requests will not include the cost of the original shipping charges,"
"We operate a Returns Fee of £5 per returned wetsuit to be deducted from your refund. We deem this fee necessary to cover the costs in processing wetsuit returns, with regards to checking, cleaning and restocking."
I'm sorry that you weren't happy with our service on this occasion, but we simply followed our policy on returned goods.
Regards,
Conor
Fast delivery and great service
Fast delivery, great product all as described - recommend
4 de setembro de 2024
Resposta da BuyWake UK
Greatly appreciate the recommendation
Fast delivery
My order was sent straight away and I received it the day after ordering. Great service!
28 de agosto de 2024
Resposta da BuyWake UK
Thank you for the feedback
Very informative.
Great service, really informative about buying a wetsuit that fits. Very happy with my purchase.
19 de agosto de 2024
Resposta da BuyWake UK
Happy to be of assistance
Resposta da BuyWake UK
Pleased to hear your happy with our service
Excellent
Excellent products and customer service from BuyWake UK, I would highly recommend.
1 de agosto de 2024
Resposta da BuyWake UK
Thank you for the feedback and recommendation
Easy to order online and arrived on time
Easy to order online and arrived on time
6 de agosto de 2024
Resposta da BuyWake UK
Thank you for the positive review
Highly recommend Buy Wake UK.
Highly recommend Buy Wake UK.
Cheapest price online for the knee board I wanted and with free next day delivery. What more could you want!?!?
5 de agosto de 2024
Resposta da BuyWake UK
Very happy to hear you're so delighted with our service
Very happy customer
great pricing, easy to use website and quick delivery. Pump and sacks worked better than expected. It was like having a new boat
2 de agosto de 2024
Great service
Great service. Bought a board for my little girl, and they were very helpful.
22 de julho de 2024
Really happy with board & bindings
Order was dispatched quickly, delivered early and all in perfect condition. Really pleased and will be back again!
29 de julho de 2024
Best price and choice out there
29 de julho de 2024
Resposta da BuyWake UK
Thank you for the positive review
Resposta da BuyWake UK
Thank you for the review
Quick despatch and delivery of my order
25 de julho de 2024
Resposta da BuyWake UK
Thank you for the great review!
Can’t fault their customer service very…
Can’t fault their customer service very satisfied customer.
11 de julho de 2024
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