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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We used Buzz eSIM for a trip to China last year and were really happy about it so decided to use it again for our trip in Japan this year. It didn't disappoint - we got the same good experience and... Ver mais

Classificada 5 em 5 estrelas

Got an eSIM for a US Trip back in October 2025. It was perfect, had no issues. Ordered another for this month (May 2026). A couple of hiccups getting it installed this time, I (foolishly) still h... Ver mais

Classificada 5 em 5 estrelas

7 day esim worked perfectly to the USA New York. On landing, attach to the airport WiFi. If you miss the automatic message to connect that pops up, don't worry, just go to phone settings sim managemen... Ver mais

Classificada 5 em 5 estrelas

Used Buzz eSIM last time in America. So for our 2 week holiday we had to use Buzz again. This time we both had eSIMs. They worked perfectly and it’s really easy to get them up and running. Ours were a... Ver mais

Informações sobre a empresa

  1. Empresa de telecomunicação

Escrito pela empresa

Buzz eSIM is a digital network supplier, supplying everyone worldwide with a seamless and unlimited connection experience without the need for a physical SIM card. Our services provide low prices, ensuring affordability while traveling worldwide. We make sure that your connection with Buzz eSIM isn't just convenient; it's a quick, secure, and reliable experience.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

387 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent E-Sim card and highly…

Excellent E-Sim card and highly recommended! This is truly the best value for money and great service to use whilst on holiday in Florida. It was so easy to buy and set up before we left the UK and activated upon on arrival in US.
I will 💯 be using this company in the future. Thank you Buzz ESim

21 de setembro de 2025
Classificada 5 em 5 estrelas

First time ESIM user but not the last…

This was the first time I had ever used an ESIM so I was a little nervous. I had set it up with Buzz eSIM in advance so wasn’t sure how easy it was going to be. When I arrived in the USA and was able to connect to the airport WiFi I already had a message to activate the sim. This only took a couple of minutes and when I left the car park in my hire car I was using my online maps through my new sim. Simple and effective for the duration of my two week visit. Will definitely use again.

11 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Used in Hong Kong

I bought and used this simcard 10 days in hong kong.
Highly recommend them to everyone as i had brilliant customer support, got my replies on WhatsApp within minutes
And internet was fine everywhere (we only stayed in Hong Kong island)

31 de agosto de 2025
Classificada 4 em 5 estrelas

all really easy to use and set up

all really easy to use and set up
customer service great
only thing I would add is ability to see how much used / remaining of card so you don't get caught out with no data when you need it most

9 de setembro de 2025
Classificada 5 em 5 estrelas

I travel to USA a few times a year and…

I travel to USA a few times a year and I run a B&B in England (netherleigh. co. uk) so I need constant access to check for bookings etc ...
I had a slight problem activating my eSim but Buzz eSIM resolved it quickly and professionally which I really appreciated. They are not just an online company but there is someone there to help.
I have used them a few times now and will continue to do so.

Thankyou John & Sue @ Netherleigh 😉

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Convenient and Reliable

This was my first time using this service and it was amazing. My sim was activated 2 days prior to the start of my trip which ensured it was ready for use as soon as I arrived in the country. The service remained consistent and reliable for my one week stay.

6 de setembro de 2025
Classificada 2 em 5 estrelas

Sim never worked in Switzerland at all

Sim never worked in Switzerland at all. Got a 40% refund but don't think I'll be using buzzesim again. Ive used them 5 times and this is second time it's not worked. On top of that the sign up process is dumb because you've got to take a picture of a qr code from your phone, which you can only do if you have another device with you, which I didn't. So I had to ask a complete stranger for their email address so I could email them the code so I could scan it on my phone. Ridiculous. Who thought up that process?

29 de agosto de 2025
logótipo da Buzz eSIM

Resposta da Buzz eSIM

Dear Peter,

Thank you for your honest feedback, and I'm truly sorry to hear about your recent experience with Buzzesim — especially since you've used our service multiple times before.

I completely understand your frustration, particularly with the eSIM not working in Switzerland and the inconvenience caused by our sign-up process. That’s not the kind of experience we aim to provide, and we’re disappointed to hear we fell short.

We’re constantly working on improving both the technical reliability of our eSIMs and the user experience of our onboarding process. Your feedback about the QR code process is valuable, and I’ve passed it on to our product team for review. You're absolutely right — requiring a second device to complete setup isn’t practical for everyone, and we need to do better.

While I understand you’ve received a partial refund, I’d be happy to look into your case further to see if there's anything else we can do to make this right. We really do appreciate your loyalty and are sorry to hear this might have been your last experience with us.

Please let us know if you'd be open to discussing this further.

Warm regards,
Buzz eSIM Team

Classificada 5 em 5 estrelas

First class experience

I got Buzzesim for a trip to Canada and Alaska USA. I requested the esim to be installed the day before i travelled while still in the UK. It installed and was set up on the day requested. I then recieved a text to inform me of the US number associated to the esim. This meant i could give this number to those that would need to contact me whilst away. When I arrived in Canada it connected to the network right away with a strong signal and 5g Internet. The same applied when in the USA. I also received all my WhatsApp messages that were sent to my UK number. I could even share my Internet connection with my wife's phone by mobile tether and it worked a treat. I set my phone up to use the esim to handle calls, messages and data which meant I could leave my UK sim in the phone and still recieve text messages. As the esim number is a recycled number I did get a few spam texts but nothing too much. This is a first class product for the price and I would use them again in a heart beat. It's nice, for once, to get a service that does what it says on the tin. Can't recommend this highly enough.

13 de agosto de 2025
logótipo da Buzz eSIM

Resposta da Buzz eSIM

Dear Brian,

Thank you so much for taking the time to leave such a detailed and thoughtful review of your experience with Buzzesim on Trustpilot.

We’re absolutely delighted to hear that everything from the eSIM setup in the UK to your connectivity across Canada and the USA worked exactly as intended. It’s great to know that you were able to stay connected with strong 5G service, seamlessly share your internet connection, and continue receiving your UK texts and WhatsApp messages without any issues.

Your kind words about our service doing "what it says on the tin" truly mean a lot to us. We’re especially pleased that you found our product to be reliable, convenient, and excellent value for money during your travels.

Feedback like yours not only motivates our team but also helps other travellers feel confident in choosing Buzzesim for their journeys. We’re honoured to have earned your recommendation and look forward to serving you again on your next adventure.

Warm regards,
Buzz eSIM Team

Classificada 5 em 5 estrelas

Using the e-sim for the USA went very…

Using the e-sim for the USA went very well, it activated as scheduled and was set up in moments over the airport WiFi. I didn’t notice any drop in coverage or data whilst travelling. The lack of stress was greatly appreciated.

26 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great product and company.

Easy to use, great coverage of network and has never dropped. Used previously and will continue to use again. Sets up automatically and great value for money.

15 de agosto de 2025

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