I really can’t commend the Profeline telescopic cat wand highly enough. With big boy bengal and Maine coon cats standard wands are far too mortal, this costs more but is better value in the long run b... Ver mais
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Leia as opiniões dos outros
Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly... Ver mais
I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... Ver mais
I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... Ver mais
Informações sobre a empresa
Escrito pela empresa
Dog & Cat Lifestyle Online Premium Shop
Informações de contacto
60 Suttons Business Park, RG6 1AZ, Reading, Reino Unido
- Info@bymit.co.uk
- bymit.co.uk
4,2
Bom
271 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful Cat Bowl
Beautiful designed cat bowl perfect for our 20 year old as it’s tilted and stops the food going up and over the edge.
3 de outubro de 2023
Great service
10 de setembro de 2023
Bymit was brilliant
Bymit was brilliant, delivery on time and I also asked for some sample food to which was delivered with no problems. I would certainly recommend.
28 de agosto de 2023
Excellent service and quick delivery
Excellent service and quick delivery. Will use again
31 de agosto de 2023
Excellent choice & brilliant delivery…
Excellent choice & brilliant delivery !!!!
29 de agosto de 2023
Quick delivery and great quality!
I bought food for my furry friends and the price for it was not only very competitive but was delivered quickly with no extra issues. Great experience!
13 de agosto de 2023
Love this company
6 de agosto de 2023
An item is missing
An item is missing, which I reported straight after the delivery, and no one stil have get back to me
29 de julho de 2023
Resposta da BYMiT
Dear Ilaria,
Thanks for your review.
We are sorry for this missing item. As discussed in the email, our staff has re dispatched the missing product to you by free next working day service and we hope your dog is enjoyable to our products.
Thanks for your shopping with us and we hope above info is helpful.
Best Regards
BYMiT Team
Wrong dog food was sent out and when I…
Wrong dog food was sent out and when I messaged them all I got back was an email with a returns label, after multiple messages from myself asking whether I was getting a replacement or not I had absolutely no response from them whatsoever so I ordered elsewhere then out of nowhere they sent out the correct food.
8 de julho de 2023
Resposta da BYMiT
Dear Nicola,
Thanks for your review and we are sorry to hear you've got the wrong item.
According to the records, The warehouse team explained the return & exchange process in details and issued a next working day return label immediately to you on 3rd July after receiving you report.
However we finally got your return on 9th July, which was why the re shipment was happened on 9th too.
As we re dispatched for free next working day in this case we are sure you've got the right item on 10th July.
We do apologise for this wrong item sent and thanks for helping us to return.
Hopefully your dog is enjoyable to our product and thanks for your time.
Best Regards
BYMiT Team
Quick delivery and received updates…
Quick delivery and received updates throughout. Couldn’t fault them
9 de julho de 2023
470ml bottle Vet's Best hot spot
I order a 470ml bottle Vet's Best Hot Spot Spray for Dogs when it arrived it was a 235ml bottle. I have sent an email and a message to bymit and had no answer,
Poor customer service ,
21 de junho de 2023
Opinião espontânea
Resposta da BYMiT
Dear Ramsay,
Thanks for your review.
We are sorry for no response as we just found your message in junk email after we've seen your review, we do apologise for this late response.
At the moment we are afraid we only have 235ml bottle for this spray, the 470 ml bottle is for the shampoo rather than the spray, we are really sorry about the wrong information and we've corrected it in the product description.
Please let us know if you wish to return the item. We definitely issue a free return label for you in this case.
We do apologise for this inconvenience and thanks for your patience.
Best Regards
BYMiT Team
Quick n on time delivery
27 de junho de 2023
Dealt with my problem very quickly no…
Dealt with my problem very quickly no quibble thank you
8 de junho de 2023
I received an order I believe I had…
I received an order I believe I had cancelled, £150 later I’m still waiting a reply on how I can return the goods and I cannot log into my account to check that I did cancel the subscription…..what am I going to do with 150tins of cat food my cat doesn’t like???
In reply to the answer from bymit below, no I haven’t received any emails….
8 de junho de 2023
Resposta da BYMiT
Dear Claire,
We are sorry to hear you did not receive the return instructions from us.
The subscription account is separate to the log in account, we are happy to assist you if you wish to cancel the subscription however we cannot find any order cancellation request until we received your report that you intend to return the order.
The team just re send the return instructions to you and please double check your inbox and junk box as well.
Please let us know if you need further help from us.
Best Regards
BYMiT Team
Very good service.
Very good service.
Food arrived within perfect quality.
Clear and quick communication.
1 de junho de 2023
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