BYMiT Opiniões 

271
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I really can’t commend the Profeline telescopic cat wand highly enough. With big boy bengal and Maine coon cats standard wands are far too mortal, this costs more but is better value in the long run b... Ver mais

Classificada 1 em 5 estrelas

Bought a dog bowl set that was not fit for purpose (unstable in normal use). Reported the fault within days and requested a refund under the Consumer Rights Act 2015. The company refused, repeatedly... Ver mais

Classificada 5 em 5 estrelas

I came across BYMiT products when ordering my cat's litter. Their products looked interesting and prices were comparable, so I decided to place an order. Receiving 20% off my first order was a bonus... Ver mais

Classificada 5 em 5 estrelas

I stumbled across Bymit after a Google search for "cat cardboard scratchers". The products they offer are great, very aesthetically pleasing. I have 2x ragdolls who love their cardboard scratchers & a... Ver mais

Informações sobre a empresa

  1. Loja de animais de estimação

Escrito pela empresa

Dog & Cat Lifestyle Online Premium Shop


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

271 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 44% das suas opiniões negativas

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4,2

Todas as opiniões

(271)

47 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Vendor put wrong address on my parcel

Vendor put wrong address on my parcel, no idea where it has ended up....no reply from them to my numerous emails, no phone number available to contact them. And they did not honour the 15% promo for my first order, either.......not impressed...........spent £132 and got nothing to show for.........

11 de março de 2024
Opinião espontânea
logótipo da BYMiT

Resposta da BYMiT

Dear Michelle,

We are sorry to hear this.

We kindly ask you to check your inbox as well as the junk box as one of our team member had replied your concern already.

Here are some details,

According to your order, the shipping address is same as your billing address as you entered when you were checking out, our staff did not have access to modify your address in any way. If you do think the address that you entered was incorrect, we kindly ask to contact Royal Mail for further instruction as we cannot change your address after your order had dispacthed.

As for the 15% off discount code, we are afraid the welcome code isn't for all products especially not for new arrival/back in stock/sales items, which we had explained to you in initial email. We recommand to read to our shipping policy carefully before you make any purchase with us.

https://bymit.co.uk/policies/shipping-policy

Thanks for your shopping with us and we hope above information is helpful.

Classificada 5 em 5 estrelas

Fast delivery

Easy site to order from. Fast delivery. Good promotion which encouraged me to order more. Dog food can be expensive when you want to buy good quality. This site had an incentive buy 3 get 1 free. Great offer.

28 de fevereiro de 2024
Classificada 3 em 5 estrelas

Good range of stock, poor execution of delivery

I buy dog food for my dog with a sensitive stomach and I haven’t been able to find any food that suits him better than the one from here - obviously this is a good thing & I’m happy that ByMit stock a wide range of suppliers that aren’t in usual pet stores.

However, I have only ever ordered 3 or 4 times in total and I have had to get in contact twice as I’ve been sent the wrong amount of food/something has gone wrong during delivery which means I haven’t ended up with the right amount of food. Unsure what is happening as once the package was returned to sender before it ever reached me & now I have received a box that was supposed to have 2 bags in but only had 1. Regardless, it is getting rather irritating having to get in contact to receive what I initially ordered.

The first time ByMit sorted it out and resent the parcel but I am still waiting for a response this time (only informed them of the issue yesterday). It’s also hard to keep track of parcels as they have previously sent out multiple parcels for one order, so I just assumed that the parcel I received was only supposed to have one bag of food in, which has delayed me getting in touch.

Overall they’re a good company but if you have a big dog like me & need to buy food in bulk, make sure you check the parcels/deliveries are right because they are often not in my experience.

31 de outubro de 2023
Classificada 5 em 5 estrelas

GREAT NEW FIND

Couldn't find the particular dog food I wanted (everywhere out of stock) and stumbled across this company and the bonus - 20% discount for black friday. Ordering was easy and delivery was prompt.

28 de novembro de 2023
Classificada 5 em 5 estrelas

Lovely cat dish

Lovely cat dish, ideal for ragdoll cat with large whiskers. good quality and sturdy ,excellent service , delivered quickly 👍

31 de outubro de 2023

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