byrna says it ie legal in all 50 ststes? however, the state of delaware does not allow airguns firing over .177!pellets You have caught a very specific and critical conflict between corporate m... Ver mais
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Leia as opiniões dos outros
My LE launcher has been messed up since day 1. The first pull of the trigger causes the first projectile to fall out of the barrel and the CO 2 cartridge expels a worthless waste of gas. I called t... Ver mais
A empresa respondeu
I used my Byrna in a good practical way for the first time yesterday. A bear came into my property that killed and ate most of my chickens. I have one left. When it came back for the last one, I shot... Ver mais
I was looking for a home security solution that could solve a problem without a lethal outcome. I found the Byrna Launcher checked all the boxes. My wife was concerned until she used the Launcher... Ver mais
Informações sobre a empresa
Escrito pela empresa
Byrna's Mission is to provide civilians, law enforcement officers, and security professionals with a safe, reliable, and effective non-lethal alternative to traditional firearms that will allow Byrna's customers to protect and defend themselves, their families, and their communities without the need to resort to deadly force.
Informações de contacto
100 Burtt Rd Suite 115, 01810, Andover, Estados Unidos da América
- 9788685011
- info@byrna.com
- byrna.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 68% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service
Great customer service. Prompt attention to my inquiries. Highly recommended to colleagues.
I had a defective mag and it was not…
I had a defective mag and it was not one day they had two in the mail for my in convenes, best costumer serves I think I have ever experienced. thanks
Smooth Flow
Questions were answered, web page east to negotiate.
Wonderful, personal service
Marie was extremely helpful and actually had me order while talking to her, assuring me of the process! She went above and beyond in helping me.
Samantha was awesome!
Samantha was awesome!
Shipped out correct co2 cartridges right away! Although it was my mistake she didn’t hesitate to correct the situation!
Thanks so much!
Tom S.
Rachel McBride
Rachel McBride! What a pleasure chatting with her. She made sure I had all the right additions for my follow up order, and provided me a discount code as well.
I had an issue with delivery of some accessories for my Byrna gun.
I had an issue with delivery of one of my orders. Samantha responded quickly, was very courteous, and fixed the problem.
Customer Service Super Star, Maria B.
Maria B. was super fast in answering my inquiry about my recent order. Not having to wait for days to get an answer to a simple inquiry makes me feel like Byrna is a company whose goal is to provide customer service as quickly as possible and Maria B. did a very good job at doing just that.
Best customer service around
Best customer service around. We love Byrna in this house. Great product!
Rachel was amazing
Rachel was amazing! She was incredibly patient with all my questions. She gave me thoughtful recommendations for another order for my Byrna SD launcher. Including the full size target and extra kinetic rounds for practice AND use! How cool! She was very knowledgeable, kind and I could understand her (unlike so many customer service professionals now adays). Very efficient as well. I just can't say enough about how great she was with this potentially complicated process.
I have purchased a Mission 4 launcher…
I have purchased a Mission 4 launcher and pistol from Byrna. Both products and their customer service are of very high quality and I have recommended their products to my family and friends. A++++
Great Customer Service!
Customer Service has been outstanding with Byrna. Have received prompt responses to numerous questions on registration and other questions. Very pleasant and courteous responses from my main customer service agent.
Best customer service ever
Best customer service ever! Always respond. Always works with you about your concern, question and responds with intelligence and kindness! Great job! You love what you do and do it well! Thank you!!
In today's world you are a Rose
In today's world you are a Rose. Your quick response & action really impressed me. I feel secure that if I should have a problem with my Byrna it will be handled expeditiously .
I was having issues placing and order…
I was having issues placing and order online and called to leave a message for assistance. The following morning, I received a phone call and quickly completed a purchase. The lady I spoke with was very easy to talk with and her knowledge helped.
Quick and thorough!
My questions were answered quickly and thoroughly.
Missing item resolved
I had an issue with my order/package. R***** responded to my email promptly and the issue was resolved. She was polite and professional. I was relieved that after providing photos and whatnot, my item arrives today! Thank you so much!
Rachel Is The Best!
Rachel Is The Best!
Rachel knew all the answers to my questions and even looked up a Houston-based military surplus store with a holster/Molle clip for my LE launcher (plus laser) that wasn't available at Byrna. Plus, she was very personable. Mr. Byrna, please put her in for a raise!
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