Excellent honest company great quality product !’ Well was until I got an email from them which I’m now waiting for ac response! Basically I was offered a 50% refund if I let a positive feedback. Dres... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... Ver mais
A empresa respondeu
My order hasn't arrived yet but so far there is very good communication with updates at every stage of my order which I should receive tomorrow. The ordering process was really easy and clear. Looking... Ver mais
A empresa respondeu
They processed my order quickly and efficiently. Although the item didn’t fit me, they offered me a practical and viable alternative. They were absolutely lovely. I’d recommend this shop.
A empresa respondeu
4,0
Bom
136 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Bywildrose
Hi Alyson, seamless from start to finish — glad it felt that way. We'd be delighted to see you again when the next piece finds you. 🤍
Warm regards,
The Wild Rose Team
Easy to order and dispatched quickly
29 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Rebecca, easy to order and out the door quickly — just as it should be. It would be a pleasure to welcome you back whenever something new catches your eye. 🌸
Warm regards,
The Wild Rose Team
Once I looked at the site I was spoilt…
Once I looked at the site I was spoilt for choice! I finally opted for my original choice, but to use that famous quote " I shall be back".
2 de setembro de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Hilary, spoilt for choice is exactly where we like our customers to be — and we shall look forward to welcoming you back. ✨
Warm regards,
The Wild Rose Team
A great website with super products
A great website with super products. Very efficient service. Thankyou
31 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Linda, three kind things to say and we are grateful for all of them. Whenever you're ready for the next, we'll be here. 🌿
Warm regards,
The Wild Rose Team
I found boots on wild rose that I had…
I found boots on wild rose that I had been searching for for ages. They have unique styles that can't be found elsewhere.
31 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Aileen, finding something you have been searching for — in a style you cannot find anywhere else — is exactly the kind of discovery we love to be part of. A warm welcome awaits whenever you'd like to return. 🌹
Warm regards,
The Wild Rose Team
So far so good
30 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Helen, glad things are off to a good start. A warm welcome awaits whenever you'd like to return. 🌿
Warm regards,
The Wild Rose Team
Was looking for a show stopper dress…
Was looking for a show stopper dress and found it with Wild Rose.
Gorgeous.
30 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Louise, what a lovely thing to find — thank you for sharing. A showstopper dress that actually delivers is exactly what we hope for. We'd be delighted to see you again when the next piece finds you. ✨
Warm regards,
The Wild Rose Team
Easy ordering lots of choice
Easy ordering , lots of choice and sizes website easy to follow
29 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Jill, easy ordering, a broad range of sizes, and a site that's simple to follow — thank you for taking the time to mention all three. Do visit us again whenever the moment feels right. 🌸
Warm regards,
The Wild Rose Team
No size chart for some clothing items
No size chart for some clothing items, but otherwise looks good.
28 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Hannah, thank you for sharing this. Our team is always happy to assist with any sizing queries before ordering — just write to us at hello@bywildrose.co. We'd be delighted to see you again when the next piece finds you. 🌿
Warm regards,
The Wild Rose Team
Resposta da Bywildrose
Hi Aliona, how kind — thank you for this. It means a great deal to hear, and a warm welcome awaits whenever you'd like to return. 🌹
Warm regards,
The Wild Rose Team
Resposta da Bywildrose
Hi Sonya, this is good to hear — a smooth experience and plenty to choose from is exactly what we hope for. Whenever you're ready for the next, we'll be here. ✨
Warm regards,
The Wild Rose Team
I emailed before ordering to check…
I emailed before ordering to check measurements. Got back to me very quickly. When the dress came i ordered, it fitted perfectly thank you
17 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Jemma, thank you for sharing this — getting the fit right before ordering is exactly the kind of thing our team loves to help with, and it's wonderful to hear the dress landed perfectly. A warm welcome awaits whenever you'd like to return. 🌷
Warm regards,
The Wild Rose Team
poor returns policy
I was able to get the jacket I wanted easily. The payment process was quick and straight forward. I had an email confirming the order within minute. However when I tried to return the jacket I was asked to send a picture to prove the jacket didn't fit! The first time I have been asked to do that. I was then offered 10% refund and to keep the jacket. When I advised this wasn't suitable I was told that I would have to pay a 15% restocking fee which would be taken out of my refund for the jacket. The store is based in China so I need to pay for postage to China.
26 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Penny, this is lovely to hear — a seamless experience from order to confirmation is exactly what we aim for. It would be a pleasure to welcome you back whenever something new catches your eye. ✨
Warm regards,
The Wild Rose Team
Easy to place order 😁
12 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Kelly, glad it was easy — thank you for sharing. Whenever you're ready for the next, we'll be here. 🤍
Warm regards,
The Wild Rose Team
Excellent customer service
This site has lots of pretty things! I ordered some slouch boots which I’m excited to receive - anyway I slightly messed up the order but they replied to my email so quickly and resolved it straight away, saving me a lot of admin - excellent service!
24 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Hannah, how kind of you to share this — thank you. So pleased the team could sort things out quickly and save you the admin. Do visit us again whenever the moment feels right. 🌸
Warm regards,
The Wild Rose Team
Company is a scam
The good reviews here are fake. This whole company is bogus! What is shown on the website is not what you receive in any way - quality is the worst, fabric is rubbish, colour is not the same as shown, the design is not even the same as shown in any way. I ordered a jersey jumpsuit with a really nice design. It came as a thin, creased polyester jumpsuit which looked nothing like the image on the website, with frayed edges and missing details, and came in a plastic bag completely stained by the colour of the jumpsuit. I contacted the company to tell them it is NOTHING like product shown on the website, and they tried to charge me a 'Restocking fee' for returns!! SCAM! Stay away from them.
1 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Simone,
Thank you for taking the time to share your feedback.
Our product images are representative of the collection, and our order and returns terms are clearly outlined prior to checkout. We would very much like to look into your order personally — please do write to us at hello@bywildrose.co and our team will be happy to help.
Kind regards,
The Wild Rose Team
Lovely items
16 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Vanessa, thank you — lovely to hear the pieces have made a good impression. Do visit us again whenever the moment feels right. 🌿
Warm regards,
The Wild Rose Team
In reply to Bywildrose I have all the…
In reply to Bywildrose I have all the copy emails which explain that goods can only be returned to China and only a percentage refund MAY apply. I have several emails trying to tempt me to buy more with higher discounts.
Please put your UK address on this website so that I can send my evidence that you are operating a bogus company,
17 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Jill,
Thank you for taking the time to share your feedback.
Our contact and address details are readily available on our website, and the terms covering all orders are visible at checkout. Should you wish to discuss your order directly, please do get in touch at hello@bywildrose.co and our team will be happy to assist in line with our policies.
Kind regards,
The Wild Rose Team
The item ordered wasn’t available
The item ordered wasn’t available. Customer service got in touch with straight away and I ordered a different item. Although disappointed the original item wasn’t available., I ordered a dress in its place and am very happy with it.
5 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Paula, how kind of you to share this. It's good to hear the team was on hand quickly and that the dress has landed well in its place. A warm welcome awaits whenever you'd like to return. 🌷
Warm regards,
The Wild Rose Team
Boots are lovely
Boots are lovely. Only note is I wish I could find sizing for the calves displayed on the website, especially for the extra wide calves, it would be useful to know if they'd fit beforehand.
15 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Holly, so pleased to hear the boots are living up to expectations — thank you for sharing. Our size guide is available for fit queries and our team is always happy to help at hello@bywildrose.co. We'd be delighted to see you again when the next piece finds you. 🥾
Warm regards,
The Wild Rose Team
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.