Excellent honest company great quality product !’ Well was until I got an email from them which I’m now waiting for ac response! Basically I was offered a 50% refund if I let a positive feedback. Dres... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
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Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... Ver mais
A empresa respondeu
My order hasn't arrived yet but so far there is very good communication with updates at every stage of my order which I should receive tomorrow. The ordering process was really easy and clear. Looking... Ver mais
A empresa respondeu
They processed my order quickly and efficiently. Although the item didn’t fit me, they offered me a practical and viable alternative. They were absolutely lovely. I’d recommend this shop.
A empresa respondeu
4,0
Bom
136 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Misleading
Website does not mention clothes come from China. Delivery was slower than expected (not a huge problem in this instance). Quality was poor, dress was white not cream as in photo, it was see through poor quality fabric. Returns are to China, I was offered options such as store credit but if I had known before ordering that this was clothes being sourced from China I would never have ordered at all.
30 de julho de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Louise,
Thank you for taking the time to share your feedback.
Wild Rose is an independently and locally founded brand, thoughtfully building a collection for women who value quality and considered design. We work with trusted manufacturing partners to make that possible, and our product photography is representative of the collection, with colour appearing subtly different across individual screens and device settings. Our order and returns terms are set out clearly at checkout, and every order follows the same process.
If you'd like your order looked at personally, please write to us at hello@bywildrose.co and we'll do our very best to help in line with our policies.
Kind regards,
The Wild Rose Team
Resposta da Bywildrose
Hi Suki, thank you for the kind note. Glad the service hit the mark. Whenever you're ready for the next, we'll be here. 🌿
Warm regards,
The Wild Rose Team
Resposta da Bywildrose
Hi there, thank you for the kind note. Glad the ordering was smooth and the pieces have landed well. Do visit us again whenever the moment feels right. ✨
Warm regards,
The Wild Rose Team
I ordered 2 dresses but they came up…
I ordered 2 dresses but they came up quite small so I would recommend ordering a size bigger than normal
6 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Zoe, thank you for taking the time to share this. Fit can vary from piece to piece, which is why we include a detailed size guide alongside each product, and our team is always happy to help with any sizing questions before ordering. A warm welcome awaits whenever you'd like to return. 🌿
Warm regards,
The Wild Rose Team
The design of the shoes I choose is…
The design of the shoes I choose is perfect: comfortable but also sexy. I wasn’t sure about the size but the size guide helps me to find the proper size.
6 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Aleksandra, thank you, this is lovely to hear. Comfort and style together is exactly what we hope for, and it's good to know the size guide helped you land the right fit. We'd be delighted to see you again when the next piece finds you. 👞
Warm regards,
The Wild Rose Team
Very swift response
Very swift response. And friendly customer service.
5 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Christina, this really is lovely to hear — thank you. So pleased the team could look after you swiftly and warmly. It would be a pleasure to welcome you back whenever something new catches your eye. 🌸
Warm regards,
The Wild Rose Team
The perfect white top!
Easy to order and look forward to receiving my shirts !
3 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi there, this is kind of you to share — thank you. So pleased the ordering experience was a smooth one. Whenever you're ready for the next, we'll be here. 🌸
Warm regards,
The Wild Rose Team
Ordering was straightforward that said…
Ordering was straightforward that said I ordered two of the same dress by mistake. I contacted by email and the reply was prompt and a resolution to sort my order out was also speedy ,happy with the response I received.Looking forward to receiving my dress
1 de agosto de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Pauline, how kind of you to share this — thank you. Lovely to hear the team was able to sort things out quickly for you, and we appreciate you taking the time to write. Whenever you're ready for the next, we'll be here. 🌸
Warm regards,
The Wild Rose Team
Not arrived yet
I am
Waiting far too long or my order. Maybe it's coming from China?
31 de julho de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Jill,
Thank you for taking the time to share your feedback. We appreciate that waiting on a piece you're looking forward to can be frustrating.
Wild Rose is an independently and locally founded brand, thoughtfully building a collection for women who value quality and considered design. We work with trusted manufacturing partners to make that possible. Our order terms are set out clearly at checkout, and every order follows the same process.
If you'd like your order looked at personally, please write to us at hello@bywildrose.co and we'll do our very best to help in line with our policies.
Kind regards,
The Wild Rose Team
Really good site made up with my jacket…
Really good site made up with my jacket thank you can’t wait for it to arrive
26 de julho de 2026
Opinião espontânea
Resposta da Bywildrose
Hi Denise, what a wonderful note to receive — thank you. Lovely to hear you enjoyed the shopping experience, and we appreciate you taking the time to share it. Whenever you're ready for the next, we'll be here. 🌸
Warm regards,
The Wild Rose Team
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