A seamless experience from first log in to first booking. I wasn’t able to find the same low price on other sites either. Unlike other travel aggregators sites, Hotel.com guaranteed my booking would... Ver mais
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Leia as opiniões dos outros
Displayed prices were way different than what I was charged. I then canceled by mistake and your online customer service persons were completely USELESS in helping. In fact, their suggestions for he... Ver mais
Generally easy to book. But dates keep appearing when trying to book instead of being empty. So twice now the hotel got the wrong date when the right date was entered . Which happened today and I... Ver mais
With snow storm following us on our drive south we had to cancel all our hotel reservations and rebook for 2 days later. Only one reservation. Hotel.com said no refund but I checked with hotel and t... Ver mais
Informações sobre a empresa
- Operador turístico
- também em
- Agência de viagens
- Agregador de viagens
- Alojamento para férias
- Arrendamento para férias
- Hotel
Escrito pela empresa
With Hotels.com, it’s all in the name. Choose from hundreds of thousands of hotels and earn rewards on all of them for every trip. We make it easy to find the right stay, wherever you’re headed. We help travellers book hotels with confidence. Through instant discounts, comparison tools, 24/7 customer service and flexible options, it is easy to find the right hotel for every trip. From earning rewards for your future trips on eligible stays to unlocking Member Prices for instant discounts, we’re here to make booking feel simpler, more valuable and help you save time choosing the right stay. We’ve built Hotels.com to help travellers spend less time comparing endless choices and more time feeling good about the stay they book. With upfront pricing, helpful hotel comparison tools and flexible options when you need them, we make it easier to book with confidence and get more out of every trip. *Subject to Hotels.com Rewards terms and conditions, as explained at www.Hotels.com. Taxes and fees apply to the free night.
Informações de contacto
410 Adelaide St W, Suite 610, M5V 1S8, Toronto, Ontario, Canadá
- https://www.hotels.com/lp/b/getintouch
- ca.hotels.com
4,0
Bom
304 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to manage.
9 de outubro de 2026
Prices for Edinburgh are way to…
Prices for Edinburgh are way to high….but what are you going to do🤓
9 de outubro de 2026
Your emailed receipt would not open or…
Your emailed receipt would not open or print
9 de outubro de 2026
Booked room with included parking
Booked room with included parking. After completion parking was not listed as included. Cancelled booking.
9 de outubro de 2026
The map option is a nice addition to my…
The map option is a nice addition to my sesrch
9 de outubro de 2026
Good interface
Good interface. Great deal. Smooth. Didn’t have to pay in advance.
9 de outubro de 2026
Mandi was very kind
Mandi was very kind, helpful and attentive to the situation.
9 de outubro de 2026
Displayed prices were way different…
Displayed prices were way different than what I was charged. I then canceled by mistake and your online customer service persons were completely USELESS in helping. In fact, their suggestions for helping me were rather an insult. Example, "would you like me to help you find current prices?" How is that helpful, I can do that myself all day long. My request was to reinstate my booking, which they failed to help with that request.
9 de outubro de 2026
I put in the dates and booked my hotel…
I put in the dates and booked my hotel room. Afterwards, I saw that the dates had changed, had to cancel and rebook with correct dates
9 de outubro de 2026
Impossible to talk to anyone and itinerary number failed multiple times
trying to dial in and talk to an agent is very difficult. Your system also failed to recognize the itinerary number for my reservation 3 times...on the fourth attempt it worked. I finally managed to work my way through your system so I could request a call to the hotel as I am seeking a cancellation on a non refundable reservation because westjet changed my itinerary
9 de outubro de 2026
The Hotels.com app is easy to use and
The Hotels.com app is easy to use and, as usual, the booking and the confirmation was quick.
9 de outubro de 2026
Agent was very understanding and helped…
Agent was very understanding and helped resolve my issue professionally
9 de outubro de 2026
I liked search by map
9 de outubro de 2026
With snow storm following our trip
With snow storm following us on our drive south we had to cancel all our hotel reservations and rebook for 2 days later.
Only one reservation. Hotel.com said no refund but I checked with hotel and they will do refund because it was within the cancellation time.
9 de outubro de 2026
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