Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Customer service with Calmio was superb! Had an issue with cancelling app after one week of trial. Teresa was able to correct the charge before my CC followed through with payment. She communicated vi... Ver mais

Classificada 5 em 5 estrelas

I had a charge on my credit card that was not correct. I contacted Calmio to advise and to my surprise I received an email back from Teresa assuring me that the incorrect charge would be rectified imm... Ver mais

Classificada 5 em 5 estrelas

I discovered 2 charges deducted from my bank account that I didn't recognize. I figured out the company and was able to email them to which they responded right away. The following day they issued a f... Ver mais

Classificada 1 em 5 estrelas

The app itself was very helpful, unfortunately on day 5 it was inaccessible, crashed upon opening and could not be opened again after that. In my opinion the app is not ready for deployment yet. Reque... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Calmio is a compassionate AI companion designed to support people navigating loneliness, addiction, and complex emotional challenges. In moments when thoughts feel overwhelming or difficult to share, Calmio offers a private, judgment-free space to reflect, process, and find clarity. Built with empathy at its core, Calmio helps you untangle difficult emotions, recognize patterns, and better understand yourself.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

54 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I discovered 2 charges deducted from my…

I discovered 2 charges deducted from my bank account that I didn't recognize. I figured out the company and was able to email them to which they responded right away. The following day they issued a full refund of the most recent charge and ensured the subscription was canceled. I'm grateful the prompt reply and for quickly taking action.

8 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I've just gotten started

I've just gotten started, but I see where having AI help guide you through problem solving feels so very private. No judgement, maybe allowing honest answers for the first time in a long while.

7 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

My excellent experience

My customer help message came quickly. It was clearly and kindly written with notable personal touch. The problem, which was my mistake, was graciously solved.

15 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Thorough and Clear

The service was explained thoroughly and clearly, making it an easy choice to purchase. The additional service add ons were also clearly explained, without adding lots of extra time to check out.

5 de maio de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Saw the video

Saw the video. had to go through a lot of questions. Thought maybe too many but I will see how the app works. Hopefully it will serve its purpose.

4 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I feel like this application has given me hope.

I feel like this application has given me hope for the first time in 10 years. I’ve just started my journey, but my experience has gone well so far. I don’t think I could have been able to cut back on my drinking without it.

4 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

App not ready for deployment, don't buy in

The app itself was very helpful, unfortunately on day 5 it was inaccessible, crashed upon opening and could not be opened again after that. In my opinion the app is not ready for deployment yet. Requests for refund are being ignored.

2 de abril de 2026
Opinião espontânea
logótipo da Calmio

Resposta da Calmio

We’re truly sorry to hear about your experience, and especially that your email appeared to go unanswered. Our customer support officer has now contacted you directly to make things right.

Unfortunately, there are rare cases where emails can be blocked, filtered, or end up in spam folders without us realizing it, and we sincerely apologize for the frustration this caused.

We’re also very sorry for the technical issues you experienced with the app. We completely understand how disappointing that must have been, especially after finding the experience helpful initially. Your feedback is incredibly valuable to us as we continue improving Calmio.

To make this right, we will be issuing you a full refund.

Thank you for taking the time to share your experience with us, and again, we sincerely apologize for the inconvenience caused.

Classificada 5 em 5 estrelas

Really a helpful team

I had a payement issue, and within a few hours I was contacted by Teresa who was proactive and in solution mode, and solve it on the first contact.
We don't experiences such like this with every web sites!

27 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Didn't work for me

I knew after one session that an AI chatbot was not going to serve my needs. Calmio was good about issuing a refund.

19 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Nice app. Helpful

The app is cool. Just wish I could use it from my laptop. Texting my thoughts isn't as fast as typing them.. Anyway. The app does alot of good thought and has the typical ai agrreability and feel good words. I think it's been helpful. I didn't need it for a longer time, so I didn't renew. There was a hiccup in the system and I notified the support peoplss. They immediately made the correction .. they showed top notch customer support. I appreciate that. My issue was not ignored and handled with expediency.

20 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

App is basic, but customer service is good though

The app itself is very basic with material that felt too AI-generated for my liking. I signed up for a week and at the end of the week went to cancel, but they had already charged my card. I emailed them for a refund and got an AI answer, so I emailed again and told them I was unhappy with their product and wanted a refund per their "14-day money back guarantee." Emma responded to me and let me know that "the refund policy covers only the initial payment, and renewal charges are not typically eligible." However, she understood my situation and processed the refund. So, while I didn't prefer the app, the customer service went beyond my expectations, which is rare these days!

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Dont do it, not worth it, very little content or function

I was really disappointed with this app. The lessons are extremely short and often ask you to take action without giving enough context or explanation about why that action matters. It feels overly condensed—like it was generated quickly and stripped down to the point where it loses clarity and usefulness.

For the price, there just isn’t enough depth, guidance, or meaningful content. Instead of focusing on delivering value, it feels like more effort went into upselling additional features than actually building a helpful product.

The AI chat feature didn’t work for me at all—it just stayed stuck on loading dots, which made it completely unusable. On top of that, their refund policy requires you to use the app for a certain period of time, which feels misleading. Definitely something to be aware of before purchasing.

Overall, this felt like a money grab. I’d much rather spend money on an app that actually provides clear insights and guidance. I’m also annoyed that they advertise 4.9/5 trust pilot rating on their ad and then when you come look its 3.9 - super shady

10 de abril de 2026
Opinião espontânea
logótipo da Calmio

Resposta da Calmio

We understand your frustration regarding the lesson depth, the AI chat loading issue, and the overall experience you described. Creating content that feels both accessible and genuinely valuable is something we care deeply about, and feedback like yours helps us understand where we still need to improve.

We’re especially sorry that the AI chat feature did not function properly for you. That is absolutely not the experience we aim to provide, and our technical team is continuously working to improve app stability and performance.

Regarding our refund policy, we understand your concerns. The usage requirement exists to help prevent abuse of digital products that provide immediate full access, but we recognize that policies can still feel frustrating when someone has had a disappointing experience.

We also want to clarify that ratings displayed in advertisements can sometimes reflect a snapshot from a specific point in time and may differ as new reviews are published. We never intend to mislead users, and we appreciate you raising this concern.

Please contact us directly at support@calmio.ai and include the reference code CM-84721 in your message so our team can review your case personally and make things right for you.

We’re genuinely sorry that Calmio left you feeling disappointed, and we appreciate the honest feedback you’ve shared.

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