I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Ver mais
A empresa respondeu
DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Ver mais
A empresa respondeu
James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one i... Ver mais
Informações sobre a empresa
Escrito pela empresa
About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.
Informações de contacto
3,1
Aceitável
106 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 47% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Awesome. Totally recommend
So glad I found this page. Come across it randomly while looking for prime grape. Was so happy when I saw they ship EU-wide. Very fast treatment of my order and fast shipment. Friendly support contact who answered all my questions. Will be ordering again for sure. 10/10
15 de março de 2024
Best in the business 👌
Best in the business 👌 Can't beat the customer service and the product is delivered in better condition than it would be out of the factory.
15 de março de 2024
Resposta da CandyCave.Ie
Thanks John
Awesome online shop!
Awesome online shop!
So glad I found this page. Come across it randomly while looking for prime grape. Was so happy when I saw they ship EU-wide. Very fast treatment of my order and fast shipment. Friendly support contact who answered all my questions. Will be ordering again for sure. 10/10
26 de março de 2024
Opinião espontânea
Great company to deal with
Great company to deal with. Easy to order and items arrived when stated
15 de março de 2024
Resposta da CandyCave.Ie
Thanks David,
Glad you liked it
Amazing customer service
Thoroughly recommend Candy Cave
So helpful and amazing customer service. Went above and beyond to make sure order was correct and delivered on time.
22 de março de 2024
Opinião espontânea
Resposta da CandyCave.Ie
Thanks !
Hope you enjoyed the items
Very helpful 100% customer service
Very helpful 100% customer service , great selection
15 de março de 2024
Resposta da CandyCave.Ie
Thanks for the review
Have not received my order
Have not received my order. No tracking numbers sent but account says 'fulfilled'...not happy.
In response: I use Trustpilot like everyone else - either good or bad reviews. When I receive my product I may change my view.
19 de março de 2024
Opinião espontânea
Resposta da CandyCave.Ie
Hey Matt,
It’s disappointing that you have left a 1 star review without even a call or email to us to ask us to fix the issue?
I don’t have your name or anything to even fix the issue!
Email me and I will give you the tracking all pre orders were sent out Friday.
Or il happily refund if there is an issue!
I have also seen the other reviews you have left for other companies and it appears you make a habit of 1 star reviews and accusations of scams?
Please do email me and we we’ll rectify the issue.
James
MD
Quick delivery and easy to browse the…
Quick delivery and easy to browse the website , thank you
28 de fevereiro de 2024
Resposta da CandyCave.Ie
Glad you are happy and we hope to see you again, James
Was very happy with the products the…
Was very happy with the products the kids loved them. I will be ordering more
27 de fevereiro de 2024
Resposta da CandyCave.Ie
We love to hear from happy customers! James
Great company arrived in good condition
12 de fevereiro de 2024
Resposta da CandyCave.Ie
Thanks for the feedback we appreciate the business, James
After a mix up on delivery
After a mix up on delivery, James went above and beyond to get my delivery sorted ..even hand deliveing to my door to make sure everything was ok. Will definitely be ordering again
16 de fevereiro de 2024
Resposta da CandyCave.Ie
Mistakes do sometimes happen, We always rectify our mistakes! James
Great service
12 de fevereiro de 2024
Resposta da CandyCave.Ie
We will take this on board, James
Prime Order
So I ordered a bottle of prime but when it came in the post it was slightly damaged. I wasn't really happy as it was for a gift. I emailed Candy Cave and explained my case. I received a return email response very quickly from James assuring me that when the bottle left the store it was in perfect condition and that it was possibly a delivery issue. That being said James didn't hesitate in offering a free replacement. The gift was for our daughters confirmation and we needed it by the weekend. James had it posted out and it arrived to my door the following morning. In the pack was the bottle of prime I originally ordered along with another flavoured bottle of prime and a variety of American candies. We were so grateful and to say that our daughter was blown away is an understatement. I couldn't reccomend these guys enough for their efficiency, customer service skills and thoughtfulness. Thanks James & everyone at CandyCave
25 de janeiro de 2024
Great service
Great service. Quick delivery and received a nice gift along with my order which was a really nice touch.
11 de janeiro de 2024
Amazing prices
Amazing prices, best quality get way more than what you bargained for, speedy delivery and excellent customer service!
16 de novembro de 2023
Brilliant service, love the mystery Box
Quick delivery, the kids were amazed with the mystery box.
We got the large box.
7 de dezembro de 2023
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