I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I have made multiple orders through their tiktok shop. Every order has been cancelled, due to no stock - while the products remain advertised for sale. Tiktok customer service confirmed it's an issue... Ver mais
A empresa respondeu
If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and tr... Ver mais
A empresa respondeu
DO NOT order. Please do yourself the favor of reading the other reviews here, they're true. This guys pretends to run a business, but in reality, it's nothing but another scam. He falsely advertises i... Ver mais
A empresa respondeu
James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one i... Ver mais
About Candy Cave Welcome to Candy Cave, your premier destination for the finest sweets and treats from around the world. As a Dublin-based sweet company, we take pride in offering a wide selection of delectable candies that will satisfy even the most discerning sweet tooth. Whether you're in Ireland or anywhere in Europe, we ship our irresistible goodies right to your doorstep. At Candy Cave Dublin, we are committed to providing you with the best brands in the candy industry. We are the number one supplier of renowned names like Hershey, Sourpatch Kids, Warheads, Reese's, and many more. With our extensive range of products, you can indulge in your favorite treats or discover new and exciting flavors.
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Respondeu a 47% das suas opiniões negativas
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Company had shipping issues and didn’t let me know until I publicly asked on somebodies tik tok page did they get back in touch with me attempted to offer me 50 percent off which I declined eventually received the product
My order of Kyle Larson Prime drink and other Prime drinks were cancelled. I got an email saying it will be fully refunded but after almost a month no money came back. Unfortunatly I got scammed.
I ordered from Candy Cave and paid in full, but I never received my order. Some of the items were pre-orders, but even after they had been in stock for a long time, my order was never updated or shipped. Been 1,5 months now.
I contacted the seller several times. Emails were ignored, and through messages he kept promising to send the items, but nothing ever happened.
Eventually I asked him to cancel the order, which he confirmed, but I have not received any refund. My messages are now ignored, and no resolution has been given.
I have reported this business to the authorities and to consumer protection. He takes your money, is condescending and never deliver. Strongly advise everyone to avoid Candy Cave.
Update: Says I’m texting him on his personal number when he texted me first from this number. How would I know that was his personal number. Also, as mentioned, e-mailed several times before texting, to no response. The items were in stock on the website for a good while before I checked up on the order. If you had sent me the order, I would not have to ask. I see you have several bad reviews, so I’m not the first one. Do better.

Resposta da CandyCave.Ie
Ordered a bottle or Prime for my son 2 weeks ago and have not recieved it. Money has been taken though. I have reached out by email and social media asking for tracking information. But no reply. Product was NOT on the pre-order list, it said it was in stock on the website. My child keeps asking me when its coming, its extremely
frustrating. Please issue a refund and update your customer service.

Resposta da CandyCave.Ie
Took nearly a week to be delivered. When I asked the customer service they never replied to me

Resposta da CandyCave.Ie
I've tried the French Vanilla and now the Snickers Creamers, omg I love them!! And super fast delivery too! Cant go wrong
James is so personable to deal with . He even messaged me when I bought extra creamers that were discounted owing to use by date to make sure I still wanted to buy so many and offered to send me one if I hadn’t used them all . I adore creamer and used to load up my suitcase coming home from NYC. That I can now get them in Ireland makes me so happy
One year ago I made an order that cost 201 euros the order number is #1797 and it hasn't arrived yet and i haven't gotten a refund
Nope, the Dubai Chocolate wasn't great, too much hype around this crappy chocolate, I'm happy that I didn't pay the full price 😁 but 15 is still not great. Anyway hope who is reading this have a wonderful day
PS the delivery was a lot longer that 2-3 days, and I live in Ireland 😆

Resposta da CandyCave.Ie
Trustworthy place to get hard to get prime. Prices were decent and shipping was reasonable.
Dubai chocolate was disgusting and the foil it was in was taped together

Resposta da CandyCave.Ie
Definitely wouldn’t order candy or anything of this website again. One of the crisps I received came damaged, kindly enough I didn’t go to refund it because it would have been a hassle. The prices on some items need fixing (lowering prices) but overall I’d rate it a 3 ish. Not to mention it did take a while to arrive.

Resposta da CandyCave.Ie
If I could give more then five stars I would gladly, great tik tok shop and amazing customer service with great selection of products to keep a foodie like myself happy with those little treats and trending snacks to try. Will continue to buy from them, fast delivery. I loved the wax candy bottles , the spicy noodles and the Dubai chocolate next to try is the coffee creamers that I don’t see anywhere else they look divine.

Resposta da CandyCave.Ie
Ordered Prime bottles and they never came. Suipping company said contact seller. Poor communication on seller part, after 3 months of waiting, still nothing and seller is not responding. Unfortunate as it seems like a good source for treats.

Resposta da CandyCave.Ie
The flavour of two items were different to what I ordered but other than that it was ok

Resposta da CandyCave.Ie
Great communication, quality products, reasonable delivery time frames. I have been a repeat customer with no issue and have no issue in recommending. Well done Candy Cave , great to see new businesses like this and happy to support local.

Resposta da CandyCave.Ie
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