Been with the clinic a couple of years and they have consistently the best customer service. Also knowledgeable clinicians, straight forward order placement, and if there are any issues - the team is... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I don’t have a bad word to say regarding Cantourage. The staff who work on the front line are fantastic from Ben to Ellen. If you have a query or need to check something you can call and will get answ... Ver mais
A empresa respondeu
The staff at cantourage are absolutely awesome!! Nothing is ever too much trouble and they always deal with questions, queries and emails very promptly. Whilst stock issues can be annoying it’s not th... Ver mais
I transferred to Cantourage near the end of June. Process was very efficient compared to other clinics. I had an initial consultation 25th june and seen pain specialist Dr. Gerard Sinovich... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a CQC registered Medical Cannabis clinic that provide consultations for private patients and prescribe cannabis based products for medicinal use. We serve patients looking for treatments for an array of conditions including; Pain, Psychiatry, Palliative Care, Neurology, Gastroenterology and Oncology.
Informações de contacto
Unit 6, Ramsgate Street, E8 2FD, London, Reino Unido
- contact@cantourageclinic.com
- cantourageclinic.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
A nice legal way of being prescribed…
A nice legal way of being prescribed cannabis..
I've tried many medicines for my crohn's disease and arthritis but nothing beats cannabis.
So I was glad when I heard about cantourage and that I can now get my medicines without fear of being illegal anymore .
Truly life changing
The entire team has been nothing short of life changing. Thoroughly recommend!! Almost literally held my hand the entire time and never even fluttered an eyelid. Thankyou so much 💚
Decent to begin with can't not fault…
Decent to begin with can't not fault but seemed to go downhill very fast as I am having to constantly pay for medication (£500+) and then not being shipped then received and email after they closed so no contact to find out what's going on and that is this month's problem last month thay forgot to put half of my prescription in also the month before that one two months ago the only put though 10g of strawberry glue instead of 30g so now on the Look for a new clinic.....An update clinic response was justified outcome was good for both parties and still a patient with cantourage
New patient - 10/10 !
New patient - just received my medication today. The whole process was stress-free and quick, very professional.
Once the initial assessment was done, I was able to book my first consultation 2 weeks after. The Dr. who prescribed me was incredible nice and answered all my questions.
Received the payment link for the pharmacy 7 working days after the initial consultation, which was a Thursday. I paid Thursday evening and it was dispatched on Friday and I received it today Saturday 9am through "Royal Mail Special Delivery before 1PM" and the medication is superb.
Would really recommend them 10/10
I’m very pleased I chose the Cantourage…
I’m very pleased I chose the Cantourage clinic.
From the very beginning I have been treated with respect and dignity. The team are very professional and every-time I’ve needed advice there’s always someone there at the end of the phone.
To summarise, from my perspective absolutely a brilliant private health clinic, would highly recommend!
Still waiting for medication!
Still waiting for medication!
Been waiting way too long for my medication with script mistakes promised payment links
They do not like you using other pharmacies even though that is our right.
They could be way more open with their patients about issues as we would prefer honesty
Communication otherwise is usually good although i have been ignored on a few things and occasions i just think they are not entirely truthful in my opinion.
Great Clinic Staff and Service
I really do rate this company, the service from the clinic team is always really helpful and supportive. Also completely without judgement which I believe is paramount when dealing with people suffering from mental health. The variety of help available, coupled with their speedy communication makes this the best company for me at the moment.
Call out to Ellen, who has recently went above and beyond in terms of service to help me, its truly appreciated.
"Exceptional Support and Quality Service"
I recently sought support from Cantourage, my private clinic and I am thoroughly impressed with the level of service I received. The support team at Cantourage exhibited exceptional professionalism and a genuine commitment to ensuring my needs were met.
From prompt and informative responses to a personalised approach in addressing my concerns, Cantourage's support team exceeded my expectations. Their dedication to providing quality service reflects in the seamless assistance I received throughout my interaction with them.
Furthermore, Cantourage consistently delivers top-notch products, contributing to my overall satisfaction with their services. I highly recommend Cantourage for their outstanding support and commitment to patient care.

Resposta da Cantourage Clinic
I don’t have a bad word to say…
I don’t have a bad word to say regarding Cantourage. The staff who work on the front line are fantastic from Ben to Ellen. If you have a query or need to check something you can call and will get answered within a couple rings or the live chat function, nothing has been too much trouble. The Dr I see at Cantourage too couldn’t be any better and is the best I have dealt with by far, understanding and genuinely interested in your opinion & experience - ultimately giving the patient best treatment plan. Keep up the good work!.

Resposta da Cantourage Clinic
Cantourage have been fantastic
Cantourage have been fantastic, every step of the way they have gone above and beyond to ensure everything is okay.
Whenever I have had any questions, my calls have been answered within 5 seconds maximum and no matter how trivial my questions may be, they are always happy to answer them.
This is how medical cannabis should be, a company with care and compassion for their patients.

Resposta da Cantourage Clinic
Amazing clinic
Amazing clinic, answer calls and emails straight away, I’ve been with cantourage since January and I have nothing negative to say at all,
Helped me in so many ways, brilliant team,
Flawless company
Flawless company. Making my life worth living again. Thank you to the team, and thanks to Ellen on the Web chat for sorting my queries!
absolutely life changing
absolutely life changing! the company is fantastic i have such lovely phone calls with the team! stress free clinic! thank you for what you do guys!
Taylor.

Resposta da Cantourage Clinic
Excellent customer service
Excellent customer service. Friendly and competent staff. Overall an excellent experience with this company.

Resposta da Cantourage Clinic
Excellent customer service and value.

Resposta da Cantourage Clinic
Highly recommended - They care and it shows
I can't recommend the people at Cantourage any more highly than I already do.
They are extremely polite, friendly, professional and quick to respond to all queries.
I mean it, their live chat service is invaluable and you're lucky if it gets past 2 rings before the phone is picked up.
They've made every interaction pleasant and painless.
You can clearly tell that its more than just a job for their team and it shows in the level of service they provide to patients.
If you need a recommendation, go with Cantourage, you're making the right decision with that.

Resposta da Cantourage Clinic
The staff at cantourage are absolutely…
The staff at cantourage are absolutely awesome!! Nothing is ever too much trouble and they always deal with questions, queries and emails very promptly. Whilst stock issues can be annoying it’s not the clinics fault. They do their upmost to help and keep you informed. Last time it was 4 days from appointment until received meds, absolutely fantastic. Big shoutout to Ellen, who answered all my questions about a few things. All answered very quickly and professionally! Keep up the excellent work cantourage 😊
I have had a couple of issues with my…
I have had a couple of issues with my latest prescription and quality of the medication. I have so far dealt with Joshua, Ellen, Ben and Arjun. All the staff are extremely helpful and always try to resolve any issues in a timely manner. Things happen in life....its how we deal with them that's important. 10/10 for Customer service and correspondence. It's nice to be important.... but more important to be nice....
Best Clinic in the UK
Joined Cantourage in July with no issues at all . Just ordered my Repeat which was smooth a butter. All questions answered helpfully by staff with thanks. This is one of the leading clinics in the UK with the best Pharmacy choices. 100% recommend for any new MC users.
Fantastic staff especially Arjun who…
Fantastic staff especially Arjun who goes above and beyond. People moan about clinics but I genuinely have no issues with Cantourage at all. Glad to be a patient
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







