Been with the clinic a couple of years and they have consistently the best customer service. Also knowledgeable clinicians, straight forward order placement, and if there are any issues - the team is... Ver mais
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Leia as opiniões dos outros
I don’t have a bad word to say regarding Cantourage. The staff who work on the front line are fantastic from Ben to Ellen. If you have a query or need to check something you can call and will get answ... Ver mais
A empresa respondeu
The staff at cantourage are absolutely awesome!! Nothing is ever too much trouble and they always deal with questions, queries and emails very promptly. Whilst stock issues can be annoying it’s not th... Ver mais
I transferred to Cantourage near the end of June. Process was very efficient compared to other clinics. I had an initial consultation 25th june and seen pain specialist Dr. Gerard Sinovich... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are a CQC registered Medical Cannabis clinic that provide consultations for private patients and prescribe cannabis based products for medicinal use. We serve patients looking for treatments for an array of conditions including; Pain, Psychiatry, Palliative Care, Neurology, Gastroenterology and Oncology.
Informações de contacto
Unit 6, Ramsgate Street, E8 2FD, London, Reino Unido
- contact@cantourageclinic.com
- cantourageclinic.com
4,6
Excelente
167 opiniões
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A breath of fresh air...
I have just moved to cantourage from a different clinic and so far the difference is night and day. There was a little delay getting my first appointment (I'm guessing they are inundated with patients moving from other clinics) but when I called up to discuss this, Carl explained the situation and told me he would contact me if another sooner appointment came up. I recieved a phone call a few days later from Carl to advise that one was available if I would like to move mine. After my experience at my previous clinic, Carl's proactiveness in arranging this was really appreciated and gave me confidence that I had moved to a clinic that would actually care for me as a patient.
I had my first appointment this afternoon with Dr Singh who was incredibly helpful. He spent time listening to what I found helpful and seemed genuinely interested in how this medication is helping me and what medications worked best for me. Dr Singh took his time in the appointment and at no point did I feel rushed or like he was trying to push me off the phone. He was happy to answer any questions I had and made me feel valued as a patient.
I am so pleased with my experience with cantourage so far. Everybody that I have dealt with has been excellent, I have not recieved my prescription yet but I'm hopeful that my experience will continue to be this positive. Cantourage is a breath of fresh air compared to my last clinic.
31 de julho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Sean,
Thank you for taking the time to leave a review about your experience with Cantourage Clinic. We are glad to hear that you have had such a positive experience with our team and that you have found our service to be a breath of fresh air compared to your previous clinic. We understand how important it is for our patients to feel valued and supported, and we are happy to hear that you have felt this way during your interactions with us.
We are sorry to hear that there was a delay in getting your first appointment scheduled. We strive to provide prompt and efficient service to all of our patients, and we appreciate your understanding and patience in this regard. We are glad that one of our team members was able to help you by offering an alternative appointment time, and we hope that you continue to have a positive experience with us moving forward.
Thank you again for your feedback. We value your insights and are always looking for ways to improve our services. If you have any further comments or suggestions, please do not hesitate to reach out to us.
Sincerely,
Cantourage Clinic
Couldn't recommend this company enough!
Couldn't recommend this company enough. I'm extremely satisfied with the cantourage team! The process was very smooth, with every need catered for and every detail made clear. They're guidance has made all the difference and I can happily say I am feeling a huge difference both physicaly and mentally. Thanks again to everyone who helped me through the process. Look forward to learning more from you all on my next consultation.
23 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Joss,
We are thrilled to hear that you are having such a positive experience with our team at Cantourage Clinic. We strive to provide comprehensive and personalised care for our patients, and it is gratifying to hear that our guidance has made such a difference for you. We are committed to continuing to support you on your journey and are happy to assist in any way we can. Thank you for your kind words and for choosing Cantourage Clinic.
Sincerely,
Cantourage Clinic
Excellent
Excellent. Great customer service. I got my prescription quickly so I’m happy and Cantourage will be my preference from now on
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Matt M,
We are so glad to hear that you had a great experience with our customer service team and were able to get your prescription quickly. It is our goal to provide excellent service to all of our patients, so it is great to hear that we were able to meet your needs. We are glad that Cantourage Clinic will be your preference from now on and we hope to continue providing top-notch care for you.
Thank you for your feedback.
Sincerely,
Cantourage Clinic
Couldn’t be happier with these guys…
Couldn’t be happier with these guys service. They made me feel very comfortable and had a very quick reliable service.
Thank you.
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Stefan Avanzato,
Thank you for your review and for taking the time to share your experience with our clinic. We are delighted to hear that you had a positive experience with our team and that you felt comfortable during your consultation. We are also glad to know that you were able to receive your prescription quickly. At Cantourage Clinic, we strive to provide excellent customer service and to make the process as smooth and efficient as possible for our patients.
We appreciate your kind words and are grateful for your loyalty. If there is anything else we can do to make your experience with us even better, please don't hesitate to reach out. We are always looking for ways to improve and to provide the best possible care for our patients.
Thank you again for your review.
Sincerely,
Cantourage Clinic
Super clinic
Super clinic. Was an easy sign up process and within days I was speaking to an expert doctor who listened closely to all my needs and prescribed me with the right medicine for me after years of having been prescribed traditional drugs to no effect. I'm already seeing the positive results.
The after care has also been fantastic. The team keeps checking in to see if my medication is working and right for me. Such a pleasure to deal with this company.
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Max W,
Thank you for your kind words about your experience at our clinic. We are glad to hear that you have found our sign up process to be easy and that our team has been able to provide you with the right medication for your needs. It is always our goal to provide comprehensive and personalised care to our patients, and we are happy to see that it is making a positive difference for you. We appreciate your feedback and will continue to strive to improve our services.
Thank you again for your review. We hope to continue providing you with excellent care in the future.
Sincerely,
Cantourage Clinic
Online onboarding process was really…
Online onboarding process was really easy. Team were really helpful in guiding me through the few loops you have to jump through, shout out to Dr Gerry.
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear James LaVelle,
Thank you for taking the time to write a review about your experience with Cantourage Clinic. We are glad to hear that you found our online onboarding process easy and that our team was helpful in guiding you through the process. We are happy to have been able to assist you and hope that you continue to have a positive experience with us. If you have any questions or concerns, please don't hesitate to reach out to us.
Best regards,
Cantourage Clinic
Very friendly and helpful
Very friendly and helpful, with great services and team that helped me along every step of the way.
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Thank you for your positive feedback, James.
We're happy to hear that you had a great experience with our team and services. At Cantourage Clinic, we strive to provide the best care and support to our patients. If you have any questions or concerns in the future, please don't hesitate to reach out to us.
Sincerely,
Cantourage Clinic
A seamless experience
I needed to find an alternative way of dealing with everyday pain. Cantourage Clinic were exceptional in handling and catering to my needs. Very friendly staff made me feel assured and safe. You need to give these guys a call!
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Mark,
Thank you for sharing your positive experience with Cantourage Clinic. We are glad to hear that we were able to provide you with the support and care you needed to find an alternative way of managing your pain.
Our team is dedicated to making sure our patients feel comfortable and assured throughout their journey with us. We appreciate your recommendation and are grateful for your trust.
Sincerely,
Cantourage Clinic
I can’t believe this service is…
I can’t believe this service is available in the UK!!
Miles ahead of the game such a smooth process. I’m sitting here with high grade medical weed for my back pain rather than having to deal with those horrible and intrusive pharmaceuticals.
Big love! Thank you
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Ben Anderson,
Thank you for your kind words about our service. We are glad that you have found relief with our medical cannabis treatment for your back pain. At Cantourage Clinic, we strive to provide our patients with high-quality and compassionate care. We are glad to have been able to assist you in finding a more effective and enjoyable solution to managing your pain.
Thank you for choosing us as your healthcare provider.
Sincerely,
Cantourage Clinic
Really great communication and…
Really great communication and products. I felt really heard and I am heavily benefiting off the medicinal pain relief effects. Special mention to Josh who has been amazing through out the prescription process.
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Chloe Robinson,
Thank you so much for your positive feedback.
We are glad to hear that you have had a great experience with our communication and products, and that you are seeing positive results from the medicinal pain relief. We are also pleased to hear that one of our team members has been helpful throughout the prescription process.
At Cantourage Clinic, we strive to provide excellent service and care to all of our patients, so it is wonderful to receive such positive feedback. If you have any questions or concerns in the future, please do not hesitate to reach out to us.
Sincerely,
Cantourage Clinic
Top quality product and service
21 de junho de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Jäke Brnett,
Thank you for your review! We are thrilled to hear that you have had a positive experience with our quality products and service. At Cantourage Clinic, we strive to provide the best care and support for our patients, and it is gratifying to see that this has been reflected in your experience with us.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Sincerely,
Cantourage Clinic
Such friendly staff
Such friendly staff, waiting for my appointment with the doctor. Let's see if that goes smoothly and they can actually back it up with delivering my prescription on time!
25 de janeiro de 2022
Opinião espontânea
Resposta da Cantourage Clinic
Dear Billy,
Thank you for your feedback. We are glad to hear that you have had a positive experience with our staff so far. We understand the importance of timely delivery of medication and we strive to ensure that all of our patients receive their prescriptions as quickly as possible.
If you ever have any issues with the delivery of your prescription, please don't hesitate to reach out to us and we will do our best to resolve them for you.
Thank you for choosing Cantourage Clinic.
Sincerely,
Cantourage Clinic
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