We had an incident in our rental car in Glacier National Park and Card Claims Center was our saving grace! The process to submit the claim was easy and everything was done online. Whenever I called in... Ver mais
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Leia as opiniões dos outros
This was my first time filing an accident claim for a rental car. This was through my Capital One Venture credit card (Visa Signature). The online system was very easy to use and easy to upload docume... Ver mais
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I backed into a parked car with my Hertz rental car, and Card Benefit Services covered the damage. While Hertz did a rather bad and very irritating job of dealing with the issue, Card Benefit Service... Ver mais
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My adjuster, Elizabeth, was a great help. She kept me informed throughout the process. We had a big problem getting receipts from Hertz for reimbursement. She took it upon herself to personally contac... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Cardclaimcenter.com formerly eclaimsline.com!
Informações de contacto
Estados Unidos da América
- 800-348-8472
- cardclaimcenter.com
4,6
Excelente
682 opiniões
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Como esta empresa usa o Trustpilot
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The process was fast
The process was fast, not overly complicated. I had dealt with other systems before and had to jump through hoops. This was straightforward and time-efficient, and they paid the claim as expected.
30 de julho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Very satisfied with the quick response…
Very satisfied with the quick response and online portal is easy to use.
30 de julho de 2025
Opinião espontânea
Resposta da Card Claims Center
We're happy to hear that our quick response and easy-to-use online portal met your expectations. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Resposta da Card Claims Center
We're happy to hear that your claim was fulfilled easily and quickly. Thank you for your positive feedback; we appreciate it!
Best regards,
Chemia H.
Card Benefit Services Social Care
Antwanette was wonderful as were all…
Antwanette was wonderful as were all the people in the chain, they seemed to genuinely care and helped me resolve the issue quickly. These kinds of things (insurance claims) can be stressful but in this case, there was no stress. Also, the instructions were clearly explained on the website. It was clear what documents to upload, and the system for uploading worked well too. The process was pretty fast, too.
23 de julho de 2025
Opinião espontânea
Resposta da Card Claims Center
We're happy to hear that the claim process was stress-free for you. We appreciate your positive feedback regarding our team's genuine care and the clarity of our website's instructions. We are glad the document upload system worked well and that the process was fast.
Best regards,
Chemia H.
Card Benefit Services Social Care
Claim processed smoothly with expected wait
Flight was delayed in Chicago and used trip interruption benefit that came with my credit card. First time taking advantage of this benefit for my family and everything went through as I had hoped. They had reached out for another receipt which I provided and everything processed smoothly. I didn’t expect for my claim to process quickly as I was happy to just have the service
2 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
We're happy to hear that the trip interruption benefit addressed your needs during the flight delay in Chicago. We appreciate you sharing your positive experience with the claim process and are glad it went smoothly for your family. Thank you for your feedback.
Best regards,
Chemia H.
Card Benefit Services Social Care
Excellent experience
Excellent experience , and the process was very smooth
11 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your support is invaluable to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
I was pleasantly surprised…
I was pleasantly surprised on how smooth everything went. You do need to have all of your documents on hand but that is the norm because every business has to follow protocol. I was very happy with the service I received!
30 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
You honored claim and benefit.
9 de julho de 2025
Opinião espontânea
Resposta da Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
The refund was handled smoothly
The refund was handled smoothly, online, and with minimal time. This was my first time using the service, and I was impressed and satisfied.
30 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Absolute swines
They make it literally impossible to submit a claim. First you spend a ton of time submitting everything on heir online portal, only at the end for it to say 'unexpected error occurred.' Wasted several hours trying over 5 times over various days. Then via email they either put you through an endless cycle of asking the same questions, or they just don't respond. Phone they typically don't answer or same issues of no actual help. It's a disgrace that legit credit card companies use Eclaimsline for this fake insurance.
22 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for posting on Trustpilot. I’m sorry to hear about your frustration with the claims experience. If you'll email your claim # to Help.Team@eclaimsline.com, I'll be happy to further assist.
Best regards,
Kris M.
Card Benefit Services Social Care
Excellent Benefit & Services from Visa Card Benefit Services
I had an minor accident in NJ w/my Rental Car and was very impressed with the Professionalism of the Reps that I spoke to during my Claim. Card Benefit Services covered the damages 100%. Thanks again to all the Reps that showed me compassion, understanding and empathy in my my time of need.
Cudos to all of you....Marlyn Bristol
13 de maio de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Big plus for credit card that offer it, highly recommended.
The claim/reimbursement process was altogether smooth and not too complicated. The only reason why I did not give them 5 stars is because of the generic, and somehow unclear, series of emails I received requesting missing documentation, which were annoying and time-wasting. A part from that, I highly recommend this service and the credit cards that offer it.
11 de maio de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to post on Trustpilot, as this gives us valuable feedback on improving our service.
We are grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with.
Best regards,
Kris M.,
Card Benefit Services Social Care
I had a minor accident with a bus in…
I had a minor accident with a bus in Brussels Belgium, unfortunately do to a communications issue we didnt get the rental car insurance as we wanted. Long story short the accident was covered and resolved very efficiently using emails online. Navy Fed Credit card travel benefits are very good
18 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
worked as advertised
I was pleasantly surprised that the insurance worked as advertised. We were rear ended on our way to the airport with little time to know all the details of filing a claim. While it did take some time to gather the support I managed to find all required docs. So while I was nervous there would be some "gotcha" in the fine print I was delighted that our claim was paid.
11 de abril de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Easy process
The whole process was handled professionally and efficiently. Couldn’t have had a better experience.
5 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
Excellent and helpful communication…
Excellent and helpful communication throughout the process. Very responsive. Timely adjudication.
6 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
We are so glad you've had a positive experience with us. Your feedback is invaluable to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Great service for Claiming for Collision Damage Waiver
My rental car had a rollover and was totaled. VentureX's claim for collision damage waiver has been very smooth and helpful. There's constant follow up with me and making sure I could obtain the documents I needed.
11 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service. Your support is invaluable to us.
Best regards,
Chemia H.
Card Benefit Services Social Care
Satisfied with my claim!
Through this traumatic and anxious incident (damage to a rental car), Eclaimsline provided me with updates on the progress of my claim and helped to resolve my claim to my satisfaction.
4 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you so much for the kind words. I am glad we could help turn your difficult experience around. We are grateful to have you as a valued cardholder. Do not hesitate to reach out if there is anything else we can assist you with.
Kris M.,
Card Benefit Services Social Care
Great service and excellent help
Great service and excellent help. I needed their service twice in the last 2 years and both times were handled professionally and no headaches for me as a customer.
4 de junho de 2025
Opinião espontânea
Resposta da Card Claims Center
Thank you for taking the time to leave us a review. We are thrilled to hear that you received good service.
Your support is invaluable to us.
Best regards,
Kris M.,
Card Benefit Services Social Care
Very quick turnaround time!
28 de maio de 2025
Opinião espontânea
Resposta da Card Claims Center
We appreciate your feedback and are delighted that your claim was quickly resolved. Your satisfaction is our top priority.
Best regards,
Chemia H.
Card Benefit Services Social Care
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