Cardiff & Vale Credit Union Opiniões 

111
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Emma was amazing. Explained everything looked at affordability, made sure I was making the right choices. Highly recommend they have saved me a lot of stress with money worries. Thank you

Classificada 5 em 5 estrelas

in 2022 my mother unexpectedly passed - just 3 weeks after completing a court case regarding gaining a SGO. I ended in a financial mess of a situation due to lack of help/support from anyone.... Ver mais

Classificada 5 em 5 estrelas

I have been a member of CCU for many years. Saving a modest amount each month by standing order really adds up during the year, so I save towards Christmas. It is very easy to withdaw funds using my... Ver mais

Classificada 5 em 5 estrelas

I'm a strong believer in the ethical ethos of credit unions so was always going to apply for a loan product from Cardiff & Vale CU but even I was 'shocked' at the 4.9% APR I was offered as opposed to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Serviços de finanças alternativos
  3. Agência de empréstimos

Escrito pela empresa

We provide affordable loans and ethical savings accounts to those who live or work in Wales. Membership is free and we operate on a not for profit basis - any profit we make is used for the benefit of our members who save and borrow with us.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,5

Todas as opiniões

(111)

20 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Staff are really helpful.

Staff are really helpful.. Easy to apply for my loan decision and money in my account within a few days.

23 de fevereiro de 2022
Opinião espontânea
logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Many thanks for the review Dean - we have worked on making it easier and quicker in recent years, so it's good to hear positive feedback.

Classificada 5 em 5 estrelas

Excellent Service

I sent an email with a change of address details and had a telephone call within 24 hours and also a response to my query. Fantastic service.

8 de fevereiro de 2022
Opinião espontânea
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Resposta da Cardiff & Vale Credit Union

Thanks for taking the time to review us and glad you have received great service.

Classificada 5 em 5 estrelas

My employer has a payroll exchange…

My employer has a payroll exchange program with Cardiff and Vale Credit Union which makes saving so easy. I don't even see it leave my bank account as it is taken beforehand. I would never have been able to save as much without them.

The process of increasing and decreasing how much you put it and taking money out is so simple and often is in my account the same day.

31 de janeiro de 2022
Opinião espontânea
logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Thanks very much for taking the time to leave a review Lindsey.

Classificada 5 em 5 estrelas

Great

Quick, easy and fast

29 de janeiro de 2022
Opinião espontânea
logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Thanks for the great feedback!

Classificada 5 em 5 estrelas

An old friend

I have been a member since the concept when there were just a few hundred of us members. Over the years it has grown to become one of the most trusted and professional unions who over the years have help thousands of applicants. Quick , efficient and always a friendly helpful voice over the phone. I regard it as an old friend and have no hesitation in recommending this service.

4 de dezembro de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks for the great review and loyal membership - being an old friend for our members is what we strive for!

Classificada 5 em 5 estrelas

My experience was very good

My experience was very good, staff always very helpful and quick in responding. I have been with credit union for a long time and never had any problems highly recommended

27 de novembro de 2021
Opinião espontânea
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Resposta da Cardiff & Vale Credit Union

Thanks for the great review and loyal membership Mandy - really appreciated.

Classificada 5 em 5 estrelas

Superb Staff in Cardiff...

The best credit you have is really pleasant and helpful staff which makes the whole experience so much easier.. Simple to apply, simply to discuss, overall very easy experience.

22 de novembro de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks for the great feedback Rebecca - we are are glad to hear we've been able to help you.

Classificada 5 em 5 estrelas

Very easy to join the union

Very easy to join the union , I’ve been a member for 5 years. Staff very nice to deal with. New online system very quick to access abs secure

30 de outubro de 2021
Opinião espontânea
logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Thanks for the review Bev and for being a loyal member with us.

Classificada 5 em 5 estrelas

Best savings and loan company

Have saved with credit union for 9 years now and best thing iv ever done, regardless of situation, they can help with affordable loans too. Customer services are fab too.

30 de outubro de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks for the review and your loyal membership Katy - we are pleased we have been able to help you.

Classificada 5 em 5 estrelas

Brilliant Service

Brilliant Service. Excellent easy and fast online application and funds are with you in days. Very low repayments too . Credit union is the best .

16 de outubro de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks Donna - we are glad we could help you!

Classificada 5 em 5 estrelas

Superb

Superb staff, easy application, quick turn around. Can’t ask for anything more.

16 de outubro de 2021
Opinião espontânea
logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Thanks for the review Andrew - we are glad to hear you've had a good experience with us!

Classificada 5 em 5 estrelas

Due to an unfortunate event of my…

Due to an unfortunate event of my Iphone being stolen from a bus journey I was left in a position of having to pay a very hefty sum to my phone provider for a new one. I literally had nowhere to turn to for help with money to get it replaced. I rang my credit union & went in for an appointment & thanks to the staff in the Cardiff office I was able to now get a replacement phone. Im forever grateful firstly & secondly they just went out of their way to help me in what was a really stressful episode as needed the phone for work above anything else. Just to say a massive thank you to you all.
Kindest Regards
Jermaine Marley

14 de outubro de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks for the lovely review Jermaine - we hope you have better luck with your new phone!

Classificada 5 em 5 estrelas

I have used credit union for a few…

I have used credit union for a few years now and its perfect for Christmas and well you're paying the loan back you're also saving at the same time you can withdraw once you've paid you're loan off and the staff have always been so friendly and helpful thank you credit union

13 de outubro de 2021
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Resposta da Cardiff & Vale Credit Union

Many thanks for the review Leah - we are glad to hear you have had a good member experience with us.

Classificada 5 em 5 estrelas

Better than the bank!!!

I have been a member of the credit union for over 10 years. It is the perfect way to save regularly and when borrowing, the rates are competitive and the process is so easy. One simple form online, submit a bank statement and your money is in the bank within 2 days!! I have recommended all of my family and friends. The staff are all very helpful, much quicker and less stressful in comparison to the bank. 💯

4 de setembro de 2021
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logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Thanks for taking the time to give such positive feedback. We are very pleased to hear you have had such a positive experience saving and borrowing with us! We have also introduced an open banking option for members too, as an alternative option to uploading bank statements, which you might also find useful in the future.

Classificada 5 em 5 estrelas

Would recommend C&V Credit Union

I have nothing but praise for C&VCU. They are efficient, trustworthy and provide a better approach to financial management than regular banking. I am proud to be a member.

9 de agosto de 2021
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logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Thanks for taking the time to give our team such lovely feedback - we are proud to have you as a member too!

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