Cardiff & Vale Credit Union Opiniões 

111
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Emma was amazing. Explained everything looked at affordability, made sure I was making the right choices. Highly recommend they have saved me a lot of stress with money worries. Thank you

Classificada 5 em 5 estrelas

in 2022 my mother unexpectedly passed - just 3 weeks after completing a court case regarding gaining a SGO. I ended in a financial mess of a situation due to lack of help/support from anyone.... Ver mais

Classificada 5 em 5 estrelas

I have been a member of CCU for many years. Saving a modest amount each month by standing order really adds up during the year, so I save towards Christmas. It is very easy to withdaw funds using my... Ver mais

Classificada 5 em 5 estrelas

I'm a strong believer in the ethical ethos of credit unions so was always going to apply for a loan product from Cardiff & Vale CU but even I was 'shocked' at the 4.9% APR I was offered as opposed to... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços financeiros não bancários
  2. Serviços de finanças alternativos
  3. Agência de empréstimos

Escrito pela empresa

We provide affordable loans and ethical savings accounts to those who live or work in Wales. Membership is free and we operate on a not for profit basis - any profit we make is used for the benefit of our members who save and borrow with us.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

111 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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4,5

Todas as opiniões

(111)

20 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Wonderful resource - highly recommended

Cardiff & Vale Credit Union is a highly worthwhile organisation, offering savings accounts and loans. The team are helpful and provide a more ethical option for those requiring credit or saving services.

8 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Many thanks for your review Matt.

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Always smooth transactions and the only time I had to contact them as I had an issue they were great. Highly recommended.

8 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Many thanks for your review Dorine.

Classificada 4 em 5 estrelas

I use this as it’s a community union…

I use this as it’s a community union helping people in our community. Easy to set up and trustworthy.

7 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Many thanks Stuart - supporting our local community is at the core of our values.

Classificada 5 em 5 estrelas

When you take out a loan not only are…

When you take out a loan not only are you paying back the loan but your putting money into your savings too. They are great and the staff are amazing

7 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks for the great feedback Claire. Ensuring our borrowers save while repaying a loan is one of our unique loan features which many members find really beneficial.

Classificada 5 em 5 estrelas

Im with credit union (cardiff & vale)…

Im with credit union (cardiff & vale) which are always amazing supportive & always happy to help.
They dont take much & also get you to save at the time. Amazing.

7 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks Jade - glad to hear you've had great service with us!

Classificada 5 em 5 estrelas

Awesome Bank

Credit Union is a great way to save, they offer so much as a bank . Staff in Barry Branch are amazing .

7 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks Stephanie - we've passed on your feedback to our Barry team!

Classificada 5 em 5 estrelas

friendly and helpful way of saving

I have been a member for several years now and they have always been very friendly and helpful. This is an easy way to save, even small amounts, and a better way of borrowing, if needed.

6 de agosto de 2021
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Resposta da Cardiff & Vale Credit Union

Many thanks for your feedback Debra - we will pass on your comments to our team.

Classificada 5 em 5 estrelas

Fast and efficient

After saving for a year or so I had an unexpected bill. My application to Credit Union was dealt with quickly and a better than bank interest rate was received. The money was in my bank account within days and I certainly recommend Credit Union.

31 de julho de 2021
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Resposta da Cardiff & Vale Credit Union

Many thanks for the feedback David - we are glad to hear saving and borrowing with us has helped you.

Classificada 5 em 5 estrelas

Cardiff and Vale credit union , excellent service

Cardiff and Vale credit union ,have been top notch when it comes to customer service

They have helped with any issuefrom savings to loans
Without falter

Highley recommended for savings and loans

5 de julho de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks for your 'top notch' review Matthew - we'll pass this your great feedback to our team.

Classificada 5 em 5 estrelas

I have been with them from the concept

I have been with them from the concept. Always friendly efficient and professional service. Some one you can trust.

3 de julho de 2021
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Resposta da Cardiff & Vale Credit Union

Hi Bern. Many thanks for your lovely feedback and being loyal member of our credit union community from the start!

Classificada 5 em 5 estrelas

excellent customer service with CVCU

very accessible, fast, user friendly, just very easy & quick in doing what you need to do, with excellent customer service.

3 de julho de 2021
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Resposta da Cardiff & Vale Credit Union

Hi Bern. Many thanks for the great feedback, which we'll pass onto our team.

Classificada 5 em 5 estrelas

Fast and efficient with loans

Have been a member of Credit Union Cardiff and Vale for about 10 years and they have helped me with loans for moving and baby prep. Recently got a loan for new car and it was straight forward and within a few days had the money in my account

3 de julho de 2021
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logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Hi Fari. Many thanks for the great feedback which we will pass onto our team. We are glad we have been able to help you, and thanks for being part of our credit union community.

Classificada 5 em 5 estrelas

Excellent credit union

Excellent credit union, prompt responses, good advice and top class staff. In simple terms, I have tried the rest but Cardiff and Vale are by far the best!

3 de julho de 2021
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Resposta da Cardiff & Vale Credit Union

Thanks Terence - your review has given us a smile!

Classificada 5 em 5 estrelas

Highly recommend have saved and used…

Highly recommend have saved and used credit union for years. very friendly and helpful staff. fast and easy loan application aswell. my children also have acccounts for them to save money.

3 de julho de 2021
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logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Hi Claire. Thanks for the great feedback, and great to hear you have your children signed up as junior savers too!

Classificada 5 em 5 estrelas

Hi all if u are interested in joining…

Hi all if u are interested in joining cardiff & Vale credit union u could not join a better credit union. The staff are so friendly & helpful there will support u all the way through the process of joining & through the process of getting a loan. I have been with the credit union for 20 odd years & have never had a problem. A great credit union company
Gareth payne

3 de julho de 2021
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logótipo da Cardiff & Vale Credit Union

Resposta da Cardiff & Vale Credit Union

Hi Gareth. Thanks for the lovely feedback and for being a loyal member of our credit union community. We are so pleased to hear of your positive experiences, which we will pass onto the team.

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