From the moment I made contact with Carlingo, it was clear their service and the customer experience were paramount. They were thorough in their processes yet provided an ease in completing the proces... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
From the moment I made contact with Carlingo, it was clear their service and the customer experience were paramount. They were thorough in their processes yet provided an ease in completing the proces... Ver mais
A empresa respondeu
Went in for after sales care at Harrogate. Really impressed with Travis, Alex and the team there.. Helped me with a wing mirror issue on my jeep, helpful friendly and professional throughout. Sorted i... Ver mais
A empresa respondeu
Saw a vehicle online that fitted our requirements and emailed Carlingo for a test drive. Received a reply back first thing for test drive at our preferred time. The sales rep Adam was friendly and hel... Ver mais
A empresa respondeu
I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... Ver mais
A empresa respondeu
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Freemans Way, HG3 1DH, Harrogate, Reino Unido
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Resposta da Carlingo
I saw a car on line so called by phone. Politely told, after he made an enquiry, that the vehicle was available.
I visited the showroom again met by attentive helpful staff, who brought the car to the showroom,as it was on the far side of the car lot, and I have mobility issues.
Shown around the car by another team member, who the completed the order and took a deposit. Explained other products such as warranties and treatments available at additional cost. Arranged a completion date for the following week. Everything done without any pressure in a friendly and knowledgeable manner.
Collected the well prepared car again helpful polite and courteous staff.

Resposta da Carlingo
Very helpful staff and excellent customer service. We were served by Danny initialy. Answered all our questions and resulted in a sale! Would higly recomend!

Resposta da Carlingo

Resposta da Carlingo
Excellent experience with Carlingo when buying my Fiat 500 Top.
Danny and his colleagues were very welcoming and ensured that I was happy with my purchase.

Resposta da Carlingo
Experience was perfect from start to finish, everyone was helpful, kind and friendly, car was in amazing condition, great price - couldn’t recommend more! Everything was taken care of.

Resposta da Carlingo
Excellent experience and knowledgeable staff

Resposta da Carlingo
The sales advisor, Josh, was great, courteous, and quickly understood what we were looking for. He showed us the relevant cars and helped us with the selection. The handover specialist, Amy, showed us the car, and how the basic controls worked. She also was efficient and courteous and explained everything to our satisfaction

Resposta da Carlingo
Purchased my car here and had a great experience. Having visited several other car showrooms I found the staff here to be knowledgeable and friendly. Everyone on site happy was to help, there was no pushy sales just a relaxed atmosphere.

Resposta da Carlingo
Just had an excellent experience buying a car from this company. Easy and clear throughout. Happy with the trade in value for our old car and extremely happy with the quality and price of the new car. Friendly service from Danny and Joey and a pleasure to do business with. All in all 5 Star service.

Resposta da Carlingo
The people were great. They smoothed over the trauma of queues on the phone to get insurance sorted, and queues to get through to the bank to get payment sorted.

Resposta da Carlingo
Friendly helpful staff, not pushy
Danny, Joey and Sam all very helpful

Resposta da Carlingo
Adam Milner was helpful. Friendly and gave me all the information I needed. I would have no hesitation to let friends and family know of Carlingo at Harrogate.

Resposta da Carlingo
Great experience. I was very wary after having a previously less than good experience somewhere else. Very pleased with my car. In fact, all the cars on site looked good and well cared for.
The reception area where we waited was welcoming and clean as were the spotless coffee and toilet facilities, this shows the place operates to a high standard throughout the business. No hard sell, just friendly and efficient. We had more confidence when buying the car due to the transparency of Danny and his keenness to provide car history information, which was important to us.

Resposta da Carlingo
Honestly hand on heart I cannot fault this company, literally from start to finish it was a easure, so easy, smooth all the way. Amazing customer service, staff were so lovely and reassuring, i dont have one complaint or niggle, without a doubt i will be buying my Car from Carlingo Harrogate again in the future, 10/10 thanks guys for making my life easy. Thanks Sian x

Resposta da Carlingo
This is car buying made easy. The site is immaculate and car was out ready for test drive. Very transparent on what is included and next stage. Picked car up which was valeted well. This company put a lot of franchised dealers to shame. Great company and staff.

Resposta da Carlingo
I recently bought a car from Carlingo and I couldn’t recommend them any more! From the first enquiry on the car to completing the purchase, the team were so helpful and understanding and never rushed or pushed me to make a decision unlike other garages I had visited. Such a refreshing experience!

Resposta da Carlingo
Great all round experience of buying our new car. Staff left you alone to look around our chosen car but were on hand to answer questions and show us things if needed. Our trade in price was lower than expected, but haggled and got somewhere nearer, they say they don't drop prices on the purchase price, and didn't, but probs realised I was desperate for a great car😂. Good handover. All in all, recommended buying experience, thanks to Danny for making it.

Resposta da Carlingo
We'd seen the car we were interested in online, went for a look at it and a test drive. No pressured sales people, just a friendly atmosphere. Good test drive, Jimmy was able to answer any questions we had. Paperwork and extended warranty fully explained. Hand over day very smooth too, necessary paperwork done, the car was spotlessly presented. Anything we needed to ask , and even paired my phone for hands free. Highly recommended.

Resposta da Carlingo
Really good service. Everyone very friendly and managed to walk away with a lovely car and part exchanged mine hassle free!!! Rare that happens. Thanks all!

Resposta da Carlingo
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