From the moment I made contact with Carlingo, it was clear their service and the customer experience were paramount. They were thorough in their processes yet provided an ease in completing the proces... Ver mais
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Leia as opiniões dos outros
Went in for after sales care at Harrogate. Really impressed with Travis, Alex and the team there.. Helped me with a wing mirror issue on my jeep, helpful friendly and professional throughout. Sorted i... Ver mais
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Saw a vehicle online that fitted our requirements and emailed Carlingo for a test drive. Received a reply back first thing for test drive at our preferred time. The sales rep Adam was friendly and hel... Ver mais
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I was well looked after by sales assistant Amy and handover assistant Joey. The both made the whole process incredibly smooth and easy. Amy took me on a test drive of the car and was helpful i... Ver mais
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Informações sobre a empresa
Escrito pela empresa
At Carlingo, we want to help you buy a car, not sell you one. Which is why we don’t do sales pitches or deals. Just high-quality cars at fair and affordable prices. Because when we say our cars speak for themselves, we mean it. Here at Carlingo, we’d rather chat through what you’re looking for face-to-face and then recommend some choices from our great range. Then let our cars do the rest. Nothing is too much trouble. Just ask! We don’t sell you a car then turn our back. We’re always available if you’ve got any questions or would like some expert car advice. Just call us or pop into our Harrogate car showroom for a chat.
Informações de contacto
Freemans Way, HG3 1DH, Harrogate, Reino Unido
- 01423 803960
- hello@carlingo.co.uk
- carlingo.co.uk
4,7
Excelente
2 mil opiniões
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The staff were very knowledgeable and helpful without being pushy. They made buying the car a very pleasant experience. I would definitely recommend carlingo
As a woman purchasing a car the experience can be difficult but carlingo made it a very nice experience
25 de julho de 2026
Resposta da Carlingo
Hi Elaine,
Thank you for your wonderful review.
We're so pleased to hear that our team made your car buying experience enjoyable by being knowledgeable, helpful, and never pushy. It's especially rewarding to know you felt comfortable and well looked after throughout the process.
Thank you for your recommendation, and we hope you enjoy your new car.
Best wishes,
Carlingo.
Outstanding service from Danny and the…
Outstanding service from Danny and the team.
Great selection of vehicles, very happy with my purchase. Will be back for the next car.
Thanks again guys
28 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Tariq,
Thank you, Tariq, for your fantastic review.
We're delighted to hear that Danny and the team provided outstanding service and helped you find the right vehicle.
Enjoy your new car, and we look forward to welcoming you back when it's time for your next one.
Best wishes,
Carlingo 🚗✨
The staff were very friendly and…
The staff were very friendly and helpful. I had a great experience with their team to start to finish they didn’t let me down.
This is the third car I have bought it from Carlingo. The place is very clean and tidy and peaceful. The Salesman Jimmy was very professional and helpful. I would highly recommend to this place.
27 de julho de 2026
Resposta da Carlingo
Hi Ansuya,
Thank you for taking the time to leave such a wonderful review.
We’re delighted to hear that you’ve had another great experience with us and that Jimmy and the team were able to look after you so well. Your continued loyalty and recommendation mean a great deal to us.
We hope you enjoy your new car and look forward to welcoming you back again in the future.
Best wishes,
Carlingo.
Professional
Professional
No hard sales pitch
Courteous
Highly recommended
25 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Mr Pearson,
Thank you for your kind review.
We're delighted to hear you found our team professional, courteous, and appreciated our no-pressure approach.
Your recommendation means a lot to us, and we hope to welcome you back to Carlingo in the future.
Best wishes,
Carlingo.
An extremely unsatisfactory experience
1. A very offhand approach. It seemed no-one could care less if I bought a car or not when for me, as a pensioner, it was a big deal.
2. Very poor communications. Emails/invoice not sent, other alarming messages “automatically generated“ which I was then told to ignore.
3. The vehicle turned out to be faulty!
4. This was repaired but no-one apologised.
All in all, an extremely disappointing experience.
24 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Priscilla,
Sorry to hear you were not happy with the process and the fault that occurred.
We can see that when you took the car there was a slight fault with it and we collected it straight away from your home address and fixed it within the day and brought it back to you soon after. We never want a car to have a fault, that is never our intention, but it is good to hear that it was fixed swiftly and efficiently.
The emails sent out are automated within our system to keep our customers updated so there may have been some wrong information in there.
Sorry to hear that no one appologised to you, so on behalf of the company we are sorry for the fault.
We hope you are now enjoying your car and if you need anything you know where we are.
Best wishes,
Carlingo.
It was really good experience for…
It was really good experience for buying a car from a dealer jimmy was brilliant
20 de julho de 2026
Resposta da Carlingo
Hi Kathryn,
Thank you for your kind review.
We're delighted to hear you had a really good experience buying your car with us. We'll be sure to pass your lovely comments on to Jimmy, who will be pleased to know he made such a positive impression.
We hope you enjoy your new car and look forward to seeing you again in the future.
Best wishes,
Carlingo.
Resposta da Carlingo
Hi Frances,
Thank you for your kind review.
We're delighted to hear the whole team provided you with a great experience. Your feedback means a lot to us, and we hope you enjoy your new car.
Best wishes,
Carlingo.
Great experience
Great experience, no hassling you.
Allowed to look around the cars on our own..
Once I decided I wanted to test drive 3 different cars,it wasn't a problem..
Process was good and I hope my decision will be a positive one..
18 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Sue,
Thank you for taking the time to leave us a review.
We're delighted to hear you enjoyed the relaxed, no-pressure approach and had the opportunity to explore and test drive the cars that interested you.
We appreciate your trust in us and hope you enjoy your new car for many miles to come.
Best wishes,
Carlingo.
Everyone was very polite and not pushy
Everyone was very polite and not pushy. The whole process went extremely smoothly.
23 de julho de 2026
Resposta da Carlingo
Hi Jill,
Thank you for your kind review.
We're delighted to hear you found the team polite, with no pressure, and that the whole process went so smoothly. We really appreciate your feedback and hope you enjoy your new car.
Best wishes,
Carlingo.
Honoured the guarantee,on my purchased…
Honoured the guarantee,on my purchased car.that unfortunately developed a fault.The communication and the whole process getting my car in for repair and then paying for the repair was done without fuss.top company.
16 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Steven,
Thank you for taking the time to leave your feedback.
We're sorry to hear your car developed a fault, but we're pleased we could honour the warranty and make the repair process straightforward and hassle-free. Great communication and looking after our customers are really important to us, so it's fantastic to hear you had such a positive experience.
Thank you for your kind words and for choosing Carlingo.
Best wishes,
Carlingo.
This is exactly how buying a car should be-perfect
This is exactly how a car buying experience should be.
The manager (Paul?) was quick to greet us, but left us to look at the car in peace. Then, Danny was super helpful with questions and on the test drive. More importantly, whilst we were deciding on the car before the test drive, we were left alone to discuss and make a decision. Not pushy, with excellent service.
The paperwork was straightforward and efficiently done.
Joey at collection was excellent. All questions and queries were dealt with. Again, the collection and completion paperwork was done quickly. We were given as much help as we needed with the new vehicle.
Great range and choice of cars and we will come here again as a first port of call.
Friendly, professional and totally transparent support and service.
Thanks Danny, Joey and the team.
21 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Michael,
Thank you for taking the time to share such a fantastic review.
We're delighted to hear Danny and Joey helped make your car buying experience relaxed, straightforward, and enjoyable. Providing a friendly, transparent service without any pressure is exactly what we aim for, so it's great to know this came across.
We really appreciate your recommendation and look forward to welcoming you back when it's time for your next car. Enjoy your new vehicle.
Best wishes,
Carlingo.
Very good service
Very good service. Staff all pleasant. They come across as being knowledgeable, credible, not pushy, someone who you can deal with. Danny and Joey in particular.
11 de julho de 2026
Resposta da Carlingo
Hi Andrew,
Thank you for your kind review.
We're delighted to hear you had such a positive experience and that our team's knowledge and approach made the process comfortable and enjoyable. We'll be sure to pass your comments on to Danny and Joey.
We appreciate your support and hope to welcome you back to Carlingo in the future.
Best wishes,
Carlingo.
No pressure sales team
No pressure sales team , jimmy and joey sorted everything out and had good bannter , will definitely go back in future .
18 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Ian,
Thank you for your fantastic review.
We're delighted to hear you enjoyed our no-pressure approach and that Jimmy and Joey made the experience enjoyable as well as straightforward.
We really appreciate your kind words and look forward to welcoming you back to Carlingo in the future.
Best wishes,
Carlingo.
Great experience from start to finish
Great experience from start to finish. Sam was great on the test drive with his knowledge of the vehicle,also very apologetic with the damage caused too the alloy wheels fitting new tyres.
Adam in sales / deal maker was excellent and gave us a great price on our old tiggy.
Joey was great on hand over day, made sure the wheels were fixed and made sure the paper work was all right and boxes ticked etc.
17 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Michael,
Thank you for your fantastic feedback.
We’re delighted to hear you had a great experience from start to finish. It’s wonderful to hear that Sam, Adam and Joey each played their part in making your purchase smooth and enjoyable, and that we were able to resolve the issue with the alloy wheels to your satisfaction.
We’ll be sure to pass on your kind comments to the team.
Best wishes,
Carlingo.
We had a great experience from start to…
We had a great experience from start to finish. All the staff we encountered were friendly, welcoming and helpful. We were left to browse the cars at our own pace without feeling followed or pressured, which made the whole experience much more relaxed.
The buying process was smooth, simple and straightforward. There was the usual sales pitch for the extras, but as soon as we said we weren’t interested, there was no pressure at all—they simply moved on, which we really appreciated. Overall, an easy, stress-free experience and we’d happily recommend them.
18 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Carolann,
Thank you for your fantastic feedback.
We’re delighted to hear you had a relaxed, straightforward experience with our team and appreciated our no-pressure approach.
We really value your recommendation.
Best wishes,
Carlingo.
Genuinely a great experience from the start…
Genuinely a great experience from start to end.
Contacted Carlingo initially through there messaging feature. This was pretty quick and soon put me in touch with Josh. Josh then sent a video through showing me around the vehicle as well as inside. It was in great condition and really well priced.
Josh made it very clear how to go ahead with the purchase and this was sorted in a few hours including scheduling delivery to my house for the following week.
Delivery was organised and car was delivered on a trailer and was exactly as sold. In fact in was in way better condition than I thought. Handover was easy with all the documents and keys accounted for.
I would absolutely purchase from them again.
Thank you team.
16 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Damien,
Thank you for your fantastic feedback.
We're delighted to hear that Josh and the team made the whole process so smooth and straightforward, from your initial enquiry through to delivery. It's great to know the vehicle exceeded your expectations, and we really appreciate your kind words and recommendation.
Best wishes,
Carlingo.
VW Golf GTD - Close but no cigar.
My first contact with Carlingo was over the phone after finding a car I was looking for. The sales adviser Josh was helpful but I didn’t feel he was going out of his way to help me. He promised me a video of the car which I had to chase and in the video there was a chip in the bonnet which he said they could improve. O showed genuine interest in the car but it wasn’t until I called back and spoke to and different sales advisor that I managed to secure the car pending me seeing it. I took a five hour train journey and short taxi ride to Carlingo. Great set up and really impressive, admittedly I arrived mid afternoon on a Friday but as far as I was concerned it should have been no different than any other day of the week. I met with Josh who was polite enough and offered me a coffee and a sit down after my long journey. I had a look at the car and it was a cracker, extremely good condition, low mileage and was exactly as I had seen on Autotrader. Disappointingly though the chip in the bonnet had not been done, not Josh’s fault as he advised me it had been ticked as done, this therefore had to be done while I was there and therefore was never going to be done with to the same standard in such a short space of time. After a quick test drive I decided to buy the car and was handed over to the handover team to do the paperwork. Josh took himself off and sat with his colleagues. It felt very impersonal and like I was just another customer in a long line. Steve from the handover team, really nice guy, took the time to get to know me, as best as you can in a very short time. Charming Yorkshireman and clearly loves his job and the company he works for. Was complimentary of his boss. He took time to show me round the car and made sure I was happy with the controls before my six hour drive home. Due to my initial experience when trying to speak to someone about the car and then to secure it I don’t feel I can give five stars. Would I go back again, yes I would due to Steve and what is clearly a quality outfit who have some great cars.
16 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Adam,
Thank you for taking the time to share such detailed feedback.
We’re pleased to hear you were happy with the vehicle and that Steve made your handover experience welcoming and informative. We’re sorry that your initial experience and the delay in completing the bonnet repair fell short of your expectations, and we appreciate your comments as they help us improve.
It’s great to hear you would consider returning to Carlingo in the future.
Best wishes,
Carlingo.
Resposta da Carlingo
Hi Edward,
Many thanks for leaving us a great review.
We're delighted to hear that you were happy with everything.
Best wishes,
Carlingo.
Great overall experience
A great team of people. All prepared to help you and answer all your questions. No high pressure or usual tactics from the sales team. I would definitely use Carlingo again
9 de julho de 2026
Opinião espontânea
Resposta da Carlingo
Hi Yvonne,
Thank you for your kind review.
We’re delighted to hear that our team were helpful and that you appreciated the relaxed, no-pressure approach.
We really appreciate your recommendation and look forward to welcoming you back to Carlingo in the future.
Best wishes,
Carlingo.
Resposta da Carlingo
Hi Nikolaos,
Thank you for your kind review.
We're pleased to hear our team were helpful throughout your viewings and at collection. We hope you're enjoying your new car and look forward to seeing you again in the future.
Best wishes,
Carlingo.
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