Carverse Opiniões 

299
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ich bin mit der CARVERSE GmbH sehr zufrieden. Der gesamte Eindruck ist professionell und kundenorientiert. Besonders wichtig sind mir Vertrauen, Ehrlichkeit und eine unkomplizierte Abwicklung. Ich sc... Ver mais

Classificada 4 em 5 estrelas

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great experience at Carverse. Nathan was brilliant at listening to our needs and the whole process was relaxed even with our two kids alongside us. The showroom is also kitted out really well... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(299)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great experience

Bought an Audi TTS recently from Carverse. Dealt with Thomas as sales staff and the sales manager Wayne.

I negotiated and discussed with Wayne in-depth and he was absolutely fantastic. Happy to discuss, always polite and courteous. Really great service and customer skills/knowledge. Wayne is a tremendous asset to Carverse. Rang me back when he said he would and did his absolute best to get a deal arranged. Even working beyond his hours to make sure we got the right deal...

Thomas was equally polite and receptive, the pre-sales care was great and during collection both were only too happy to answer any of my questions. Rang me twice after deposit to confirm details and arrange collection. Top service.

I'm glad to say that a deal was negotiated and both parties were happy with the result.

Car itself was prepared immaculately, even had a dust cover and a ceremony of revealing it to myself, which is a lovely touch when buying a used car. Car was provided with a 12 month MOT and a full oil change service.

Absolutely top notch. 10/10 service and also peace of mind with the 3 month warranty. Hopefully I won't have to use this, but I am sure from what I have seen they would honour and only been too happy to help.

Thank you for your great service Wayne and Thomas. A great car buying experience. I enjoyed chatting to you both and never felt like it was rushed... had a great 10 minute chat with Wayne just relating to the car industry/cars on collection. Great service! Very happy :) Please review the photos to see how well presented the car was on collection. 5***** service

23 de setembro de 2023
Opinião espontânea
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Resposta da Carverse

Good morning James, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear you found our service excellent. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

First class service

First class service from the moment I called and spoke to Katie. The whole transaction was excellent.

24 de setembro de 2023
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Resposta da Carverse

Good morning Barrie, thank you very much for the 5 stars we are happy we could help. Take care - carverse.

Classificada 5 em 5 estrelas

Great experience!

Great experience!

The salesman I dealt with was Liam. I rang up and told him I was very picky, and I wanted a video highlighting any issues with the car. He promptly sent over the video highlighting a few small areas that he’d seen. The work that needed to be done to the car was carried out to a very good standard.
Communication was via email and telephone, and any queries were responded to promptly.

When I arrived to collect the car, i was very happy with the work that had been carried out. It was sat there in the sun looking awesome.

I really can’t praise them enough. Liam was honest from the outset, very friendly, and true to his word.

I read google reviews on these guys before I called up to enquire about the car, and they scored 4.7 out of 5. Having purchased a car from them, and basing it on my own experience, they deserve to be higher and that’s why I’m giving them 5 stars.

Honesty and integrity is important to me. Sadly it is lacking with a lot of people, but not with these guys! I had a great experience, so thank you.

23 de setembro de 2023
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Resposta da Carverse

Hi Natalie, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us, and we hope you are enjoying your new car. We look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

The staff were so helpful

The staff were so helpful . They knew what they were doing Tom especially couldn’t be more helpful would definitely buy from there again . Great service great selection of cars

23 de setembro de 2023
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Resposta da Carverse

Good morning, thank you very much for taking the time to leave us 5 stars and a kind review! it is much appreciated. Take care - carverse.

Classificada 5 em 5 estrelas

Stress free!

Bought my new car a couple of weeks ago from Carverse, no pressure sales, friendly staff. Would definitely recommend.

6 de setembro de 2023
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Resposta da Carverse

Good morning Justine, thank you very much for the 5 stars and kind words! We are happy we could help. Take care - carverse.

Classificada 5 em 5 estrelas

Loving our new motor from Carverse…

Loving our new motor from Carverse knebworth. Friendly, welcoming and not at all ‘salesy’. Very easy to deal with, gave a great price for our part exchange. Will buy again, no hesitation. Hopefully next time not a family wagon and the mustang they had!

5 de agosto de 2023
Opinião espontânea
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Resposta da Carverse

Good morning David, thank you very much for the 5 stars and kind words. We are very happy we could help. Take care - carverse

Classificada 5 em 5 estrelas

Exceptional customer service

Bought a fantastic Audi TT from Carverse. The customer service and car buying experience was exceptional. Thank you to Tom and James for making this purchase so much fun and do smooth. I would certainly come back.

22 de julho de 2023
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Resposta da Carverse

Good morning jason, thank you very much for the 5 stars and kind words it is much appreciated! Take care - carverse

Classificada 5 em 5 estrelas

The best way to buy a car relaxed and…

The best way to buy a car relaxed and very helpful found car on line Tuesday went to see it Wednesday paid and picked it up on Friday fantastic Thank you Carverse

14 de julho de 2023
Opinião espontânea
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Resposta da Carverse

Good morning Gary, thank you very much for the 5 stars and kind words, we are very happy we could help and hope you are enjoying your new car! Take care - carverse.

Classificada 5 em 5 estrelas

A Perfect Car Buying Experience

Very, very good service. Saw a car online and put a reserve fee down. Popped in on saturday and dealt with the salesman Liam who was fantastic, not pushy and answered any questions I had.

Went ahead with the purchase and could pick it up a few days later. Car was spotless and looks/drives like it is brand new. Could not have been happier with the whole process - will 100% be buying any future cars from here.

7 de julho de 2023
Opinião espontânea
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Resposta da Carverse

Good morning Mark, thank you very much for the 5 stars, we are very happy we could help and hope you are enjoying your new car. Take care - carverse.

Classificada 5 em 5 estrelas

Excellent service from a highly professional team

Nothing but praise for Carverse and its staff for providing my wife and I with exceptional service during the process of buying a used car. I was wary of entering the used car market via a dealer, expecting the usual hard sell, shiny suit and coercion, but my experience at Carverse couldn't have been further from my expectations. All of the team were professional, courteous, friendly, knowledgeable and genuinely pleasant and made the whole process painless.
All the cars we looked at were excellently presented and in tiptop condition as well as being very reasonably priced and, in addition, the showroom/office is a really nice and welcoming space in which to strike a deal.
A big shout out to James and especially Tom who put up with two indecisive people with patience and good humour and saw us right through the process from looking at and road testing a number of vehicles to putting pen to paper and buying a superb car which met our needs perfectly.
If Heineken did car dealers....

6 de julho de 2023
Opinião espontânea
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Resposta da Carverse

Good morning Paul, thank you very much for the 5 stars and kind words! We are very happy we could help and that you enjoyed your experience with us here at carverse. Take care - carverse

Classificada 5 em 5 estrelas

Best Car Dealership!

Bought a new car last week and the service at Carverse in Knebworth was outstanding, I would give more than 5 stars if I could. I would like to thank the Salesman Liam who was extremely
Professional and knowledgable and thank you to Wayne and James for their support in the purchase of my new car. Amazing dealership and I will definitely be returning In the future :)

16 de junho de 2023
Opinião espontânea
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Resposta da Carverse

Good morning Amy, thank you for the 5 stars we are so happy we could help and are glad that you had a great experiecne with us here at carverse. We hope to welcome you back again soon. Take care - carverse.

Classificada 5 em 5 estrelas

This is the way to buy a car

This is the way to buy a car, excellent customer service, no pushy sales people, just an honest and reliable company. made buying a car a really enjoyable experience.

10 de junho de 2023
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Resposta da Carverse

Good morning Mike, thank you for taking the time to leave us 5 stars, we are very happy we could help and that you enjoyed your experience with us! Take care - carverse.

Classificada 5 em 5 estrelas

Fabulous experience with Carverse

Fabulous experience with Carverse, fair price paid in p/ex for my car. I was very nervous about buying a car over the internet and Ryan & Wayne made the whole process stress free. Ryan was very helpful and provided a video of the car I was buying which was factual and fair. Overall excellent experience would recommend to anyone and will be back for my next car when I need one !

19 de junho de 2023
Opinião espontânea
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Resposta da Carverse

Good morning Belinda, thank you very much for the 5 stars and kind words, we are very we coudl help an lookforward to welcoming you back again soon! Take care - carverse.

Classificada 5 em 5 estrelas

Can’t be happier!!!

Such an amazing experience. Arde welcomed me and served me in a very professional way! The process went smoothly and fast. Definitely the right place to go. I will refer it to all my friends and relatives!

10 de junho de 2023
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Hi there, thank you very much for 5 stars and taking the time leave us such as kind review! It is much appreciated. Take care - carverse

Classificada 5 em 5 estrelas

Such an easy purchase

Such an easy purchase. No hassle. No Hard sell. Great price. Very happy.

11 de maio de 2023
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Resposta da Carverse

Hi Dean, thank you for the 5* rating! All the best - carverse.

Classificada 5 em 5 estrelas

Non pushy and not your stereotypical car salesman

Non pushy and not your stereotypical car salesman. Very patient , and very Professional. I could not rate them highly enough . I would definitely use them again. They even held a car for me that I wanted, for over a week, until I could raise the funds. A classy move from a transparent classy company. Special thanks to Ryan and James.

17 de maio de 2023
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Resposta da Carverse

Good morning, and thank you for taking the time to leave us such a positive review! We are delighted to hear that the service was excellent and that your experience in our dealership was a pleasant one!! We hope to hear from you again in the near future. Best wishes - carverse.

Classificada 5 em 5 estrelas

The Manager. Wayne Miller . Thank you Sir

Very good service by whole team you walk into the Showroom you get seen straight away very professionally.
Once again very HAPPY , EXCELLENT

16 de maio de 2023
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Resposta da Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

Classificada 5 em 5 estrelas

They went the extra mile.

I was really happy with the service I got from Arde at Carverse. I love my new car and feel they went the extra mile to ensure the car was in the best condition possible. They serviced it before they sold it to me. It was found to need all 4 shocks replacing which delayed the handover but I was really happy that this was being done. They even recharged the AC.... what car dealership does that?!?! The service was excellent and so is the car.

16 de maio de 2023
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Resposta da Carverse

Hi Lee, we are very happy to have provided you with such a positive experience and will pass along your comments to the team. We look forward to your next visit! Take care - carverse.

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