Carverse Opiniões 

299
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Ich bin mit der CARVERSE GmbH sehr zufrieden. Der gesamte Eindruck ist professionell und kundenorientiert. Besonders wichtig sind mir Vertrauen, Ehrlichkeit und eine unkomplizierte Abwicklung. Ich sc... Ver mais

Classificada 4 em 5 estrelas

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came wit... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a great experience at Carverse. Nathan was brilliant at listening to our needs and the whole process was relaxed even with our two kids alongside us. The showroom is also kitted out really well... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent experience shopping at Carverse. No pushy salespeople pouncing as soon as you arrive and following you round. They let you have a look around the dealership with no pressure at all. Ryan was... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário auto

Escrito pela empresa

At Carverse, you can buy premium used vehicles from our Used Car Supermarket located on Norton Way North, Letchworth, Hertfordshire, SG6 1BL. Or you can purchase from the comfort of your home using our buy online service - simply select your vehicle, pay in full or apply for finance, and then arrange home delivery or collection. We have hundreds of vehicles in stock, all of which are available to view and test drive. Every used car comes with 90 day warranty, and has had a vehicle inspection as part of our car quality promise. If you are looking to sell your vehicle, you can use our valuation tool on our website. You can then decide whether to part exchange, or sell out right. We also sell a wide range of car care products and services to keep your car looking prestine. These include service plans, extended warranty, GAP insurance, SMART Repair and Autoglym Lifeshine. If you have any queries, please don't hesistate to contact our team on 01438 583607, or email info@carverse.co.uk.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

299 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(299)

1 opinião nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

This is the second time I've been asked…

This is the second time I've been asked the question.
Despite the difficulties with the Vauxhall, I'm happy with the alternative offering of the Renault.
The service by the team, was good
Thank you.

13 de maio de 2023
logótipo da Carverse

Resposta da Carverse

Good morning Barry, thank you very much for the 4 stars and kind words, but please let us know what we could have done for that extra star! Take care - carverse.

Classificada 5 em 5 estrelas

Excellent service from all staff very…

Excellent service from all staff very friendly. It was a very smooth transition into my new car (which is amazing)
I can’t fault them in any way.
Highly recommend checking out Carverse if you are looking for a new vehicle. They have a very wide selection of cars at competitive prices, their customer service is second to none.

11 de maio de 2023
logótipo da Carverse

Resposta da Carverse

Hi there, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear you found our service excellent. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

No hesitation in giving Carverse top marks for a totally enjoyable and professional experience.

Great range of quality used cars.
Excellent and courteous sales experience from Ryan who was professional & helpful in everything he did to make sure my car purchase was enjoyable and hassle free.

Would definitely recommend Carverse to anyone contemplating buying a quality used vehicle.

16 de maio de 2023
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

Classificada 5 em 5 estrelas

Used Car Shopping

While looking for a used car, I called into Carverse, where I received exemplary service from salesman Tom. Having established what was important to me for my car, we then look through all the cars that met my criteria. Tom was kind and very patient as I selected some cars to test drive. And all was arranged smoothly. Tom went the ‘extra mile’ to help me by organising a Service Plan for the car for the next 2 years.
I can confidently say, if you call into Carverse near Knebworth, definitely ask for Tom. He’s the best.

11 de maio de 2023
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Good morning Rose, and thank you for taking the time to leave us such a positive review! We are delighted to hear that the service was excellent and that your experience in our dealership was a pleasant one!! We hope to hear from you again in the near future. Best wishes - carverse.

Classificada 4 em 5 estrelas

almost fully happy

bought car through heycar from carverse,all went rly quick and smoothly,car was 3hours travel from my home so i used home delivery option,because im busy person,did few calls and chauffeur came with car 4 days after transaction,even if expected time was 2 weeks,so positive suprise
Happy about my honda crv,drive rly well like new,inside like a new.
outside some scratches,small but still not mentioned in description, wear tear so not that big deal,unhappy about a complimentary autoglym lifeshine gift set- not received any,but im sure on carverse site was something about this....that's why 4 stars here,not 5,
anyway fully recommend

23 de abril de 2023
logótipo da Carverse

Resposta da Carverse

Hi Adrian, thank you for taking the time to leave us this kind review and for leavign us 4 stars, sorry that there was the issue with the Autoglym gift set and will be sure to pass this on to the team. Take care - carverse.

Classificada 5 em 5 estrelas

Great Service

Typically there is always a pushy car sales person who has no knowledge about the car they sell and constantly talk through the test drive in order to try to pressure you into a purchase. Everyone has been through this and its extremely irritating.

Carverse was the complete opposite of what I expected. As soon as I arrived the salesman greeted me, asked if i had a good look at the body work and if I still wanted to take it for a drive. Once I signed the damage waiver, he said I could go for a solo drive on a nice easy route to follow. It really caught me off guard, but made me appreciate the car the I test drove a lot more. When I got back he asked if I had any questions, for which he provided detailed answers and solutions.

After agreeing to purchase the vehicle, they kept the vehicle for 5 days to tidy up the body work, interior and inspect the brakes. Payment and contract paperwork was sent to me via email, so no mucking about having to stay at their office for ages trying to get through it.

Once the vehicle arrived I drove it for 2 days until the drivers mirror almost flew off as the adhesive from mirror to plastic back plate had come loose (car is 9 years old). I phoned their sales team and asked if they were willing to refund the mirror cost if I fitted a new mirror. They agreed and refunded me very quickly. I've only had the car a short while, but couldn't be happier with it.

To sum it all up - Really helpful staff, relaxed environment, no pressure to purchase and resolve minor issues quickly. What more could you want? I would definitely purchase another car from them in the future.

12 de abril de 2023
logótipo da Carverse

Resposta da Carverse

Good morning Alan, thank you for taking the time to write us a 5* review! We always appreciate feedback from customers and are pleased to hear you found our service excellent. We will pass on your compliments to the team. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

5 STAR

Tom truly is the best. Although I did not meet him personally, it was his day off work when I went to pick up my car yesterday. However, he communicated very well with me from the beginning until I purchased my Lexus Nx 300. He has been working with me over the phone and through email. He has diligently responded to all of my questions and concerns and has gone far above and beyond what anyone would ever expect. Tom and James have been nothing short of extremely professional and responsive. The car looked fantastic when I saw it, just as Tom described it to me. I will be referring my friends and family to them.

7 de maio de 2023
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Hi there, thank you for taking the time to write us a 5* review! We always appreciate feedback from customers and are pleased to hear you found our service excellent. We will pass on your compliments to the team here at carverse. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

Recently purchased a BMW 335d from…

Recently purchased a BMW 335d from Carverse, I travelled from the opposite end of the country to collect it so they held the car for 2 weeks until I made it down to Stevenage. Upon arrival at the bus station I was collected by someone from Carverse and taken to the garage. They were accommodating throughout, and more importantly the car was as described by them. They were a breeze to deal with and I’ve had no issues since. Many thanks again to Tom and Wayne.

29 de abril de 2023
logótipo da Carverse

Resposta da Carverse

Hi Harris, thank you for taking the time to write us a 5* review! We always appreciate feedback from our customers and are pleased to hear you found our service excellent. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

Impressive place to visit

Impressive place to visit. Great staff very helpful. Pleased with my purchase, recieved follow up calls to make sure everything was OK ... I would use these people again and happy to recommend them.

28 de abril de 2023
logótipo da Carverse

Resposta da Carverse

Hi Cliff, thank you for taking the time to write us a lovely review! We are so pleased to hear you enjoyed your experience with us, and we hope you are enjoying your new car. We look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

Very happy with my purchase

Very happy with my purchase, lovely looking place in a beautiful area of countryside.

28 de abril de 2023
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by again soon when you're in carverse. Best Regards - carverse.

Classificada 5 em 5 estrelas

Good cars. Friendly no-pressure staff

Well presented and keenly priced car. Very friendly no-pressure sales experience. Would strongly recommend.

26 de abril de 2023
logótipo da Carverse

Resposta da Carverse

Hello, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! All the best – carverse.

Classificada 4 em 5 estrelas

Almost excellent in all respects

Almost excellent in all respects. O ly dropped one star as the car i specifically wanted sold on thecday i attended but shortly before I arrived. None the less I left happy having found the same model, albeit in a different colour and therefore left a very satisfied customer

20 de abril de 2023
logótipo da Carverse

Resposta da Carverse

Good morning George Oatham, thank you for the 4-stars and glad we could still make your expereince great! Sorry that we could not get you the colour you wated. All the best - carverse.

Classificada 4 em 5 estrelas

Fantastic Showroom

This car showroom is very classy and a proper professional place. James and Maddy were both professional and friendly in dealing with any questions we had about the car we were wanting to purchase. Very pleased with the experience.

30 de março de 2023
logótipo da Carverse

Resposta da Carverse

Good morning Elizabeth, thank you very much for the kind words, we are glad you had a pleasant experience with us! But please let us know what we could have done for that extar star. All the best - carverse

Classificada 5 em 5 estrelas

The whole process was quick

The whole process was quick, easy & stress free from start to finish. The staff were very accommodating, polite & professional. Maddie & James made our new car experience a very easy happy one
Thank you guys again for helping us to get in our beautiful new car : )

31 de março de 2023
logótipo da Carverse

Resposta da Carverse

Good morning Sam, and thank you for taking the time to leave us such a positive review! We are delighted to hear that the service was excellent and that your experience in our dealership was a pleasant one!! We hope to hear from you again in the near future. Best wishes - carverse.

Classificada 5 em 5 estrelas

Tom was a great salesman very polite…

Tom was a great salesman very polite explaining all the others to me.made me feel welcome I would recommend friends and family to him and carverse

27 de março de 2023
logótipo da Carverse

Resposta da Carverse

Hi Tina, we are very happy to have provided you with such a positive experience and will pass along your comments to the team here at carverse! We look forward to your next visit! Take care - carverse.

Classificada 5 em 5 estrelas

Great service - but let them handle the finance!

Great service. Ordered a car last week, loads of photos and video sent and delivered when said it would.

I would recommend letting them handle the finance though as we as held up by external finance company dragging their feet. Live and learn!

6 de abril de 2023
Opinião espontânea
logótipo da Carverse

Resposta da Carverse

Hi Darren, thank you for taking the time to write us a 5* review! We always appreciate feedback from our long-term customers and are pleased to hear you found our service excellent. We hope you are enjoying your new car and look forward to welcoming you back again soon. All the best - carvese

Classificada 5 em 5 estrelas

All good

All good, great transaction and the car is great.

22 de março de 2023
logótipo da Carverse

Resposta da Carverse

Hi Martin, thank you for the 5* rating! All the best - carverse.

Classificada 5 em 5 estrelas

Relaxed way to buy a car no pushy sales staff.

Very welcoming and sales staff were not at all pushy. I looked at the car online then drove 85 miles to view it and it was exactly as described and i found no issues even after a thorough inspection, they even pointed out a couple of very small issues with the badges that they sorted pre collection. The manager James and his staff answered all my questions about its history and have sold me an amazing car. Definately recommended.

21 de março de 2023
logótipo da Carverse

Resposta da Carverse

Hi Darryl, thank you for taking the time to write us a great review! We are so pleased to hear you had an excellent experience with us and will pass on your compliments to the team here! We look forward to welcoming you back again soon. All the best - carverse.

Classificada 5 em 5 estrelas

Online Purchase

First time I have made a purchase this big online so I was a little nervous, I needn't have been as Wayne and Alex were there to guide me through the process step by step, I received a personal video of the car I bought and they were always available to answer any questions I had, they delivered my car to my door, I also took advantage of the excellent warranty they offer. My aftersales service has also been 5 star.
I certainly recommend Carverse.

21 de março de 2023
logótipo da Carverse

Resposta da Carverse

Hi Scott, we are very happy to have provided you with such a positive experience and will pass along your comments to the team! We look forward to your next visit! Take care - carverse.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais