Casa Chic Ltd.Opiniões 

275
TrustScore: 1.5 em 5

1,4

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Trying to get tracking information about my order 2777. No response to my questions on where exactly is this order or did I get scammed. I am concerned that this may be the case. I wish I had never or... Ver mais

Classificada 1 em 5 estrelas

Terrible customer service. I’ve been trying for over four weeks to return an item and receive my refund, but I keep getting the same vague response that they are “reviewing the case” with no actual fo... Ver mais

Classificada 1 em 5 estrelas

Service is poor to say the least. The delivery company they use went to the wrong address, this I can accept however when I contacted casa chic I was told it's not there responsibility as they only... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

do not order from these people. They have horrible customer service . And are not allowing return .I ordered two external hard drives 8 TB from this website for my PS5. They do not work for it becaus... Ver mais

Informações sobre a empresa

  1. Loja de espelhos
  2. Decoração e Design de Interiores
  3. Loja de molduras

Escrito pela empresa

Your home deserves something special Casa Chic Boutique is an independent family business, founded by Yvonne and Christos, who share a love of classic style and outstanding customer service. The collection is made up of beautiful wall mirrors, wall clocks and photo frames. From shabby chic French mirrors to modern and industrial solid wood photo frames, we specialize in one-of-a-kind finds that give your home a distinct personality.


Informações de contacto

1,4

Muito mau

TrustScore: 1.5 em 5

275 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,4

Todas as opiniões

(275)

4 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent mirror

Excellent mirror, fantastic quality and received quickly with no problems. I will definitely be using this company again in the future. Highly recommend x

21 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot dear Bev!

Classificada 5 em 5 estrelas

Lovely clock

Lovely clock, looks just like the pictures and looks lovely in the kitchen. Very quick delivery too.

19 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks so much Caroline :-)

Classificada 5 em 5 estrelas

I would definitely use Casa Chic again!

I would definitely use Casa Chic again. Fantastic product, brilliant price, good service and really pleased to have the clock on the wall.

18 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot dear Marion :-)

Classificada 5 em 5 estrelas

French window mirror

This is the second time I have ordered from your website.
Customer service and delivery has been excellent.
Delighted with the quality and value for money on both items I have purchased.

16 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks so much dear :-)

Classificada 5 em 5 estrelas

This is my 2nd purchase from Casa Chic

This is my 2nd purchase from Casa Chic. Excellent communication from the customer service team when I needed to ask a few questions. Really happy with my purchase and quick delivery.

15 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Lana!

Classificada 5 em 5 estrelas

Absolutely perfect

Absolutely perfect, just delighted with my purchase. Excellent value and professionally package to avoid damage during transit. Unfortunately though, the delivery company left it at an incorrect address and was eventually handed to me by a passer-by several days later.
[Order #39510] (26/02/2021)

15 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

That was lucky dear Judy! Let me know if you order again from us and I will double check with the courier! Thanks a lot :-)

Classificada 5 em 5 estrelas

Really happy with my purchase and the…

Really happy with my purchase and the service that I received.
I bought a large metal round mirror. The mirror is lovely just what I was looking for and at a really good price. Order process was straight forward and delivery was swift.
Thank you!

10 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Emma :-)

Classificada 5 em 5 estrelas

I purchased Solid Wood Photo Frame Set…

I purchased Solid Wood Photo Frame Set – 7 Picture Frames with Mounts – Black and one of them with a very small dent on the wood.Not a big deal to be honest but Matilde from Cash Chic ltd. send a replacement straight away and with a little thing extra a SMALL FRAME. Very kind :)

I will buy again and I will recommend to all my family and friends. Keep up the good work !

9 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Alex! It was lovely helping you out :-)

Classificada 5 em 5 estrelas

Very pleased

Very pleased. Very reasonably priced frames.

8 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Stephanie :-)

Classificada 5 em 5 estrelas

Really happy with my purchase :)

Really happy with my purchase. Great quality. It arrived within 3 days as promised, packaged really well. Any problems I had were handled with kindness and were addressed ASAP. The only improvement I would suggest is - it would have been great to receive an e-mail with tracking info.

8 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Hello Xaviera, Thanks a lot for your lovely words. Usually you should be receiving that info as well, maybe is in your Spam folder :-)

Classificada 5 em 5 estrelas

Tolle hochwertige Rahmen

Alles super bei der Bestellung. Einer der Rahmen hatte einen kleinen Fehler am Rahmen und der Kundenservice hat wunderbar reagiert und wir könnten eine Lösung finden.

8 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Vielen Dank, wir helfen gerne weiter!

Classificada 5 em 5 estrelas

Perfect sized black clock, fabulous

Bought this clock to finish off our newly decorated living room. The clock looks amazing, keeps time well and as described silent. Great price, great service, arrived on time (excuse the pun).
100%satisfied, hopefully use Casa Chic for future purchases.Well packed for transport.

5 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Derek! We are thrilled that it all worked out!

Classificada 5 em 5 estrelas

Great products and prompt replies

I ordered a selection of frames as they will display my photography really well. Part of the order was missing unfortunately. When I enquired about this I received a prompt reply saying that part of my order had been damaged so it hadn't been dispatched. Although disappointed to not receive the full order, I was given a refund the same day for the item and I will definitely reorder it when it is back in stock.
Bigger companies would have just sent the damaged item and not even paid for them to be returned. This is a testament to great customer service. Refunds don't have to take 5 working days :)

4 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Neil. Im sorry we couldn't sent you your full order but Im glad we could assist straight away. Its not always the case that we are made aware of an issue right away but we try to stay on top of every order :-)

Classificada 5 em 5 estrelas

The frames arrived quickly and well…

The frames arrived quickly and well packaged! I am impressed with the quality for the price - I have since recommended to a friend who has a small business selling hand painted prints.

4 de março de 2021
Opinião espontânea
logótipo da Casa Chic Ltd.

Resposta da Casa Chic Ltd.

Thanks a lot Eilidh :-)

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