The customer service is superb, didn’t realize that to date there are still people who are kind , helpful and honest. Proved me wrong otherwise. Keep it up people thank you, you are appreciated.
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Leia as opiniões dos outros
NT Luxury sent me a wrong phone case that I requested. It took forever to arrive. What I got was a very cheap plastic phone case with LV sign on it. When I contacted them they said that it was what I... Ver mais
Absolute Joke! I have been waiting 2 weeks and still not received my purchase! I have tried contacting via email and chat during this time with NO RESPONSE or acknowledgment! I finally received... Ver mais
A empresa respondeu
“I’m really impressed with Casefuly! The delivery was super fast and the packaging was neat and secure . The iPhone case quality is excellent , and their customer support was very helpful . The whole... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Casefully, your ultimate destination for premium iPhone cases and accessories that seamlessly blend style and protection. Our commitment is to provide Apple enthusiasts with meticulously crafted products that not only enhance the aesthetic appeal of their iPhones but also offer robust defense against daily wear and tear. At Casefully, we pride ourselves on curating an extensive collection of cases using top-notch materials such as luxurious leather and innovative impact-resistant compounds. Each case is a testament to our dedication to quality, ensuring durability and resilience for your valuable iPhone. Beyond cases, we offer a diverse range of accessories designed to elevate your iPhone experience. From stylish screen protectors to functional stands and convenient charging solutions, our accessory lineup complements the usability and versatility of your device. We prioritize a customer-centric approach, offering prompt shipping, responsive customer support, and a hassle-free return policy. As technology evolves, so do we, staying ahead of the curve to meet the ever-evolving needs of our discerning customers. Choose Casefully, and you're not just acquiring a case; you're investing in premium quality, style, and the assurance that your iPhone remains protected in every situation. Elevate your iPhone experience with Casefully, where protection seamlessly meets style.
Informações de contacto
16192 Coastal Highway , 19958, Lewes, Estados Unidos da América
- +18588584500
- info@casefully.co
- casefully.com
Respondeu a 62% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Took almost two months for them to ship…
Took almost two months for them to ship the product. When it arrived, they sent the wrong product. They do not respond to emails. No customer service at all.
Suss!??
I wrote this email to the site a week ago & still no response exactly what I expected
Hi some reviews are not very favourable so I thought I should reach out first to see if legit & receive a response.
Scam
Scam! All emails bounce back. You do get what you paid for! Crap items and service
It says for iphone 16 pro max on the…
It says for iphone 16 pro max on the packagine however my phone doesn't fit! Its too small
Their contact email doesn’t work
Their contact email doesn’t work. How can you operate as a business?
Falsches case geliefert
Falsches case geliefert, keine Rücknahme möglich. Nie wieder!
I ordered an LV phone case
I ordered an LV phone case. When I received it I couldn’t get my debit cards in the slots. They were cut too short. So this is when my emailing starts. I have sent no less than 4 emails requesting info on how to return. I have yet been contacted by them. Please be careful when using this less that reputable company.
**Big Scam** phone case wallet ripped within weeks
**Scam** I bought iphone 14 pro max phone case and only used for few weeks and its already ripped out from the wallet. Tried to email but email bounced back every time and tried to live chat but no response.
Never received the cover!
Never received the cover!
Just a bloody scam of 60$
Not replying on mails
Tracking number not working
Just a pure scam
Hola yo compré una funda para mi tel y…
Hola yo compré una funda para mi tel y me equivoqué de la medida , he querido comunicarle con ellos por correo electrónico con ellos dicen que es fácil hacer el regreso pero eso es! MENTIRA ! Por que solo dicen para que uno se confíe y les compre por qué nunca contestan , no se puede uno comunicar con ellos … Yo no recomiendo a nadie que les compre por qué es una compañía pirata irresponsables por qué nos engaña diciendo en su póliza que tenemos 30 días para hacer la devolución y eso en mentira ….
HORRIBLE CUSTOMER SERVICE
Ordered a case in January and it’s now April, it’s been stuck in NJ for months. I sent two emails and tried the “live chat”, LOL what a joke, NO RESPONSE!! Horrible horrible customer service! I would not suggest ordering from this site.
Ordered for the 13pro and they sent me…
Ordered for the 13pro and they sent me a case for the 15pro. Not happy.
The company boasts it accepts returns…
The company boasts it accepts returns writing 30 days “hassle free” returns. How much of a lie this is. I wanted to return the product when I realised I ordered the wrong size and no response. Tried again a few days later using the contact form on the website, again no reply, it’s been weeks and they have just completely ignored me. Avoid buying, the quality is terrible too
30days and items haven’t arrived…
30days and items haven’t arrived…
Do not trust this company…. I’ve emailed them a number of times and no help.
My last email to them is to refund my money.
Very disappointed and angry
SCAM SCAM SCAM THEY STOLE FROM ME…
SCAM SCAM SCAM THEY STOLE FROM ME !!!!!!!
Good quality
I thought I had been scammed because I had not gotten any response from the company concerning my order. My case arrived today and it is very well made and I am extremely happy with it.
Love my IPhone 14 LV case
Love my IPhone 14 LV case. I typically end up changing my case after about a month, but I’ve kept this one on ever since I got it. It’s sturdy and the print is lovely. I’ll definitely buy another one when the time comes!
I placed an order Dec 18
I placed an order Dec 18, 2023. I have not received the order. (Jan 22, 2024) No one will respond to me. USPS says the tracking # they gave me is invalid.
SCAM! SCAM! SCAM!!!!! DO NOT ORDER FROM THEM
This company is nothing more than a scam!!! DO NOT ORDER FROM THEM. I ordered an iphone case a week before Christmas. It is now mid January. I paid for priority shipping and some guarantee. It is still not here. Tracking shows it has been sitting in Los Angeles since January 1. I have written several e mails to the company with ZERO response. DO NOT ORDER FROM THEM. You will never see your money again.
Perfect
Perfect! That’s all I can say about this case. So stylish and very good feel. Thank you for the service
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