The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Ver mais
A empresa respondeu
Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Ver mais
A empresa respondeu
We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Ver mais
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Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Ver mais
A empresa respondeu
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
23 East Hill, SW18 2HZ, London, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing customer service and support as well as beautiful furniture.

Resposta da Case Furniture
Excellent and personal service. The table arrived as promised and was perfect for the application.

Resposta da Case Furniture

Resposta da Case Furniture
I have a number of Case products and am delighted with them. They are modern classics, timeless, and well made. The look, the feel, the thoughtful design gives so much pleasure.
Case are easily ahead of Heals or Conran in terms of the quality of their products, value for money, customer service and delivery.

Resposta da Case Furniture
The dining chairs I ordered from Case are beautiful, practical and superbly well made and all at a great price.

Resposta da Case Furniture
Great garden table and chairs. Solid construction. Priced well. Delivery etc smooth. Will go back for other stuff.

Resposta da Case Furniture
Delighted with the style and quality of our dining chairs. Good price and delivery on time.

Resposta da Case Furniture
Excellent delivery, very reliable, quick and on time.
Table looks lovely and great quality.

Resposta da Case Furniture
Amazing products and first class customer communications and quick delivery.

Resposta da Case Furniture
I ordered a chair at Case. The delivery company TNT was horrible but the customer service by Case is exceptional. Thank you Aoife for handling the delivery and chasing the shipment for me!

Resposta da Case Furniture
Case are a great UK company. I love the (outdoor) furniture I've bought. The sofa is really comfortable and looks great. On top of that they were all really nice to deal with in every way - I would highly recommend them (as in fact I have been doing already).

Resposta da Case Furniture
A very smooth transaction, good communication from its customer service team throughout – with products delivered on time

Resposta da Case Furniture
I bought an extending dining table from case. The arranging of delivery was very professional, with regular communication from the company. The delivery included assembly which was helpful. The table itself is nice and feels sturdy and of good quality. The extension however seems to be a slightly different colour from the rest of the table, but this is not too noticeable.

Resposta da Case Furniture
This company give a fantastic service over and above the level expected from a furniture retail outlet. I ordered a table and within two days it was ready to be delivered when I noticed rather embarrassed, that I had ordered the wrong colour.
Due for delivery next day I e-mailed at 7.15pm to declare my error and beg could they change the delivery and colour. 15 minutes later they called me to say dont worry and that they would resolve it. Two days later they delivered with the right colour and at no charge. Their staff Andy, Aoife, Anna and Paul were so helpful and polite the experience was utterly refreshing. I would definitely recommend them and use Case for future purchases.

Resposta da Case Furniture
Very helpful and knowledgeable staff with excellent customer service. Prompt smooth delivery. Highly recommend.

Resposta da Case Furniture
Visited the store in Clapham London, and the member of staff present was very helpful and friendly. Was able to try out some different tables I was looking at. It was quick and easy to purchase in store and the delivery was soon after. The delivery people also put the table together which was great. Very pleased overall with the service and quality of my new table!

Resposta da Case Furniture
It was straightforward to place the order. We were kept informed of delivery details and the delivery men were excellent. The chairs are beautiful and we are enjoying using them

Resposta da Case Furniture
Love the furniture. It looks so good and is of an excellent quality and design. I would certainly recommend. Regular contact from customer service and only to happy to help. Delivery was good too.

Resposta da Case Furniture
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