Well priced products in the sale allowed me to get more for my tight budget. Well packed with option to collect from local post office which is a must for me (other options avaliable). Great experien... Ver mais
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Leia as opiniões dos outros
I was taking advantage of the reduction in prices. I have bought through SAA in the past but due to personal circumstances I have not been able to set time aside to practice. I have since found out... Ver mais
This survey was a bit repetitive (asking me to rate five different tubes of paint). I hope you are not paying Trustpilot for the feedback. I do recommend Cass Art. Is Trustpilot a good use of marketin... Ver mais
Always preferable to visit a store in my opinion but I also shop online which is very easy. I do prefer a store visit for the personal touch and no postage. Also the staff are always willing to help w... Ver mais
Informações sobre a empresa
Escrito pela empresa
Cass Art is on a mission. A mission to fill every town with artists, underpinned by the company’s long-standing manifesto. Cass Art is committed to encouraging everyone to realise their creative talents, because it believes in the power of art, and knows the freedom and joy that it brings. Established in 1984, Cass Art is now the UK’s leading art supplies retailer. There are currently 14 Cass Art stores across the UK offering the world’s best brands at affordable prices, plus a rapidly growing online shop which now delivers internationally.
Informações de contacto
Variety Club House, 93 Bayham Street, , NW1 0AG, London, Reino Unido
- (0)207 619 2601
- cassartcare@cassart.co.uk.
- cassart.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 29% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good products, quick service.
Quick delivery, great communication, but not as well packaged as it could be to protect from the delivery service.
Cassart is dependable and can satisfy the requirements of all artists,
I would refer back to my opening remarks.
Fast delivery and great price but frequently out of stock
Fast delivery and great price. My only complaint about Cassart is that often their most popular products are out of stock, with no indication of if or when they will be restocked.
Order arrived next working day
Order arrived next working day. Well packaged. Very impressed with Cass own-brand canvases. Will be buying more.
I enjoy visiting the shop and then not…
I enjoy visiting the shop and then not in shop I can find online. Delivery was excellent one day for next. Prices are generally good value for money.
Staff encouraged feedback while in the…
Staff encouraged feedback while in the shop.Shame can’t gain points from buying clearance products
5* stars
This is the first time I have dealt with the company. Customer Service was excellent, and the agents I spoke to were really helpful. Highly recommend items are well packaged and delivered quickly.
Great shop with a big selection of art…
Great shop with a big selection of art supplies.
Great price and good quality
It was so easy to order, also had a chat with someone at cass art and they were really helpful too, I'll be coming back again to you guys in the future.
There was great customer service from…
There was great customer service from the staff at the shop who helped me locate my order and were in general very nice, helpful and knowledgeable in art. The price of the products is also cheaper than i’ve found in other stores and with the many sales they have, it makes it a better deal to buy at Cassarts as opposed to other stores.
Huge range and knowledgeable staff
There is always a good range and someone to help if you need advice.
Awful
★★☆☆☆
I was disappointed by my experience.
I cancelled my subscription before the free gift arrived. When the company first contacted me, I explained that I am disabled and simply needed a little time to get to the Post Office to return the item.
Despite explaining my circumstances, I received another telephone call chasing me for its return. I found this stressful and would have much preferred to be contacted by email or letter instead of repeated phone calls.
A little more understanding and flexibility for disabled customers would have made a big difference to my experience.
I hope the company will consider offering written communication as an option for customers who need reasonable adjustments.
Quality items at good prices
Quality items at good prices. Quick shipping.
I love the range and quality of…
I love the range and quality of products I’ve bought . The packaging is always excellent and the service from ordering to delivery. Thank you CassArt.
Great store friendly employees
Great all around
Speedy delivery, great quality items and price.
Excellent customer service
Excellent customer service, lovely shop staff always very helpful great products.
Easy to navigate website.
Easy to navigate website.
Lots of choice.
First Order = Great Satisfaction
Ordered a box set of graphic markers online and the item was delivered to my nearest store (I don’t trust couriers for home delivery). Turnaround time was rapid and the overall experience was exemplary. This will not be my last order with Cass Art.
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