Cass Art Opiniões 

5115
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Well priced products in the sale allowed me to get more for my tight budget. Well packed with option to collect from local post office which is a must for me (other options avaliable). Great experien... Ver mais

Classificada 5 em 5 estrelas

I was taking advantage of the reduction in prices. I have bought through SAA in the past but due to personal circumstances I have not been able to set time aside to practice. I have since found out... Ver mais

Classificada 4 em 5 estrelas

This survey was a bit repetitive (asking me to rate five different tubes of paint). I hope you are not paying Trustpilot for the feedback. I do recommend Cass Art. Is Trustpilot a good use of marketin... Ver mais

Classificada 5 em 5 estrelas

Always preferable to visit a store in my opinion but I also shop online which is very easy. I do prefer a store visit for the personal touch and no postage. Also the staff are always willing to help w... Ver mais

Informações sobre a empresa

  1. Loja de materiais artísticos

Escrito pela empresa

Cass Art is on a mission. A mission to fill every town with artists, underpinned by the company’s long-standing manifesto. Cass Art is committed to encouraging everyone to realise their creative talents, because it believes in the power of art, and knows the freedom and joy that it brings. Established in 1984, Cass Art is now the UK’s leading art supplies retailer. There are currently 14 Cass Art stores across the UK offering the world’s best brands at affordable prices, plus a rapidly growing online shop which now delivers internationally.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

5 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 29% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(5115)

940 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Definitely not quality (edited)

Since leaving the review below, cass art reached out and I sent pics of the problem, lack of pigment. They assured me they would be in touch with the manufacturer and sent me a new set which I'm happy to say are all beautifully black. Thank you cass arts for the no quibble reply and resolution.
My star rating went from 1 to 4
I bought the artists pigment fineliners pack and yes you do get what you pay for. These are terrible, initially they seemed fine but a few weeks later the pigment is now coming out much weaker, grey rather than black. I thought maybe shaking the pen would help, which it did but although it came out black it also came out in a big pool and ruined what I was drawing. If I could return I would but I had them a while before using them.
Also it seems there's no way of writing a review on their website

21 de julho de 2026
Opinião espontânea
logótipo da Cass Art

Resposta da Cass Art

Hi there,
We are truly sorry to read that the pigment fineliners you have purchased are not what they should be.
We would really appreciate you getting in touch with our customer care team so that we can help rectify the issues, and ask that you contact us directly at cassartcare@cassart.co.uk.
Best wishes
Chrissy - Cass Art Customer Care Manager

Classificada 5 em 5 estrelas

Good

Good, genuinely practical products. Excellent customer service. Fast delivery, and contents received in pristine condition.

19 de julho de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Disappointed in the sale price…

Disappointed in the sale price disappearing without due notice, or information of when the sale would end. 1 day the item was £105, the next it cost me £140. Both times the price was classed as a sale price - so no discounts could be added.
.

8 de julho de 2026
Opinião espontânea
logótipo da Cass Art

Resposta da Cass Art

Hi there,
Many thanks for taking the time to leave feedback. We are sorry to read of your disappointment with your recent purchase. We frequently update our offers; sometimes there's a flash sale on a specific range.
Our customer care team are always available should you have issues with purchases in the future, and we do ask that you reach out to us at cassartcare@cassart.co.uk.
Best wishes
Chrissy - Cass Art Customer Care Manager

Classificada 4 em 5 estrelas

Ordering Online…

The experience was successful as I am a bit disabled and don't drive. So much more relaxing for me to order online instead of either having to go in person on the tube
to Charing Cross tube station or two buses to Hampstead

15 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quick ordering process with option to…

Quick ordering process with option to pay in installments. Quite high price but it’s an art store so that’s to be expected, frequent sales help. Delivered very secure, products free from damage

18 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great range of products to choose from…

Great range of products to choose from and they have regular sales where you can pick up quality products for a reduced price. The website is user-friendly and easy to navigate which makes online shopping so much more enjoyable.

1 de julho de 2026
Opinião espontânea

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