1 Star – Misleading product images for a £150 premium product I rarely leave negative reviews, but I feel this is warranted. I purchased the Mobilité Shorts for £150 because I specifically liked the... Ver mais
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Leia as opiniões dos outros
Invested in 10 pairs of the briefs a couple of years ago. They're really nice quality and look great, but after around 2 years in regular rotation with other underwear, all pairs have ripped at the wa... Ver mais
By far the best underwear. I use it under a suit to make me feel sharp, under a gi to make me feel powerful, under jeans to make me feel relaxed and at all times to make my package happy. So yes, the... Ver mais
A empresa respondeu
I’ve been really impressed with CDLP. The quality of their products genuinely stands out. Everything feels premium and well-made. The fabrics are incredibly soft, fit is spot-on, and you can tell atte... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
CDLP is a Swedish premium underwear company set to perfect the male and female base layer in terms performance, style and sustainability. Shop CDLP underwear online.
Informações de contacto
Stockholm, Suécia
- customercare@cdlp.com
- cdlp.com
3,5
Aceitável
53 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
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CLASS ACT 360 EXPERIENCE
I’ve purchased several products from CDLP and the quality is consistently outstanding. The products are not only exceptionally well made but also beautifully designed. Even the packaging is remarkably elegant and thoughtfully executed. On one occasion I needed to contact customer service (entirely my own fault), and the experience was excellent — responsive, helpful, and genuinely customer-centric. Fashion, design, brand experience, and customer service all come together here. A true class act.
7 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you for such a thoughtful and generous review. We’re truly honored to hear that the quality, design, and overall brand experience have stood out to you, from the products and packaging to our customer care. Knowing our support team could help when needed means a great deal to us.
- Customer Care Team, CDLP
womens briefs, best underwear
Love the womens briefs. So comfortable and soft. Best underwear I have ever had.
20 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you so much! We’re thrilled to hear you love our women’s briefs and that the comfort and softness stand out. Being your best underwear ever truly means a lot to us.
— Customer Care Team, CDLP
Älskar midweight tröjorna!!!
Älskar midweight tröjorna!!!! Sååå sköna och så fin passform. Love ❤️❤️❤️❤️❤️❤️❤️!!!!
20 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Tusen tack! Så härligt att höra att du älskar våra midweight-tröjor 🤍 Vi är glada att passform och komfort är så uppskattat!
— Customer Care Team, CDLP
Highly recommend
The most comfortable underwear I have ever had! I used to have Calvin’s but they don’t even come close. Highly recommend.
25 de dezembro de 2025
Opinião espontânea
Resposta da cdlp.com
Thank you so much! We’re thrilled to hear they’ve become your most comfortable underwear yes, that’s high praise. We really appreciate the recommendation and your support.
— Customer Care Team, CDLP
Seamless Purchasing Experience
The purchasing process was very smooth. Delivery was prompt, and the quality is world-class!
A highly professional experience from start to finish.
19 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you for your kind words! We’re delighted to hear you had such a smooth purchasing experience and that both delivery and product quality met your expectations. Providing a seamless, professional experience is always our goal.
— Customer Care Team, CDLP
Very comfortable and high quality…
Very comfortable and high quality clothes that stretch from very stylish pieces to every day basics, love them all and it seldom goes a day without me wearing something from CDLP.
20 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Wow, thank you for sharing! We’re thrilled to hear our pieces have become a daily favorite and that you love both the style and comfort. It means so much to know CDLP is part of your everyday wardrobe.
— Customer Care Team, CDLP
Best underwear
Best underwear, perfect fit, and seriously stylish
20 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you so much! We’re thrilled to hear you love the fit, style, and overall experience. Your support means a lot to us!
— Customer Care Team, CDLP
Best products on the market
Good and fast delivery and easy check out
And great products
20 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you for the kind words! We’re thrilled to hear you had a smooth checkout, fast delivery, and are enjoying our products.
— Customer Care Team, CDLP
Awesome underwear
Awesome underwear, feels better than anything ive bought before
15 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you! We’re so glad to hear you love them and that they’ve outshined everything else you’ve tried. That means a lot to us!
— Customer Care Team, CDLP
Great find!
I bought boxer briefs as a gift for my husband, and now they’re the only underwear he wants to wear. The fit is perfect, the material is incredibly comfortable, and the quality feels premium. They’ve held up really well after washing too. Safe to say this brand was a great find — we’ll definitely be buying more.
24 de novembro de 2025
Opinião espontânea
Resposta da cdlp.com
Thank you so much for sharing! We’re thrilled to hear your husband loves the fit, comfort, and quality. Knowing they’ve held up well after washing and become his go-to underwear really makes our day. We can’t wait to welcome you back for your next purchase!
— Customer Care Team, CDLP
Super comfortable
Super comfortable, great fit, and high quality. Soft fabric, supportive without being tight.Highly recommend!
19 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Thank you for the wonderful feedback! We’re thrilled to hear you love the comfort, fit, and quality. Knowing our underwear feels soft and supportive without being tight means we’re doing something right.
— Customer Care Team, CDLP
Just the best
Hands down the best underwear out there imo. every time i wash them im amazed by the durability, they are like new for such a long time!
19 de outubro de 2025
Opinião espontânea
Resposta da cdlp.com
Thank you so much! We’re really glad to hear you’re loving them. Durability is something we work hard on, so it means a lot to know they’re holding up wash after wash.
— Customer Care Team, CDLP
Good products, inconsistent fit and service
I have been a CDLP customer for some time and want to start by saying that their boxer briefs are genuinely excellent. I own many pairs in their signature Tencel fabric as well as a few in the Merino blend, and they are among the best underwear I have owned. I originally moved away from Calvin Klein in search of better quality and more sustainable materials. With Calvin Klein, my boxers usually lasted two to three years before disintegrating.
I cannot yet say much about long term durability, as I have only owned the CDLP boxers since early 2025, but so far the quality and comfort have been very convincing. Given the price point, I do expect longevity to be substantial, and I plan to revisit this review in the future with that in mind.
Unfortunately, my experience with their cotton pyjama pants and customer service was far more mixed.
The first pair I purchased in size M was significantly shorter than both the measurements listed on the website and the fit shown in the product images. When I reached out to understand whether I should expect the same length again, the conversation focused heavily on washing and measuring methods. I want to be very clear that neither was the issue. I always wash garments exactly as instructed, using a high quality washing machine and mild detergent.
I later ordered another pair of the same pyjama pants, and this second pair is noticeably longer than the first one. This unfortunately confirms that the original pair was not within the expected specifications and that the discrepancy was not caused by washing or incorrect measuring.
While the support team was polite and responsive, the way this was handled initially felt like responsibility was being shifted back to me rather than the issue being addressed directly. To CDLP’s credit, the situation was eventually acknowledged, an apology was offered, and store credit was proposed. I appreciate that this was addressed in the end, but the overall process has made me more cautious about ordering again, especially for products where fit and consistency matter.
In short, the underwear is excellent, but my experience with lounge wear and customer service did not fully meet expectations for a premium priced brand.
13 de janeiro de 2026
Opinião espontânea
Resposta da cdlp.com
Dear Mr. Welker,
Thank you very much for taking the time to share your detailed and thoughtful feedback. We truly appreciate the effort you’ve put into describing both what you enjoy about our products and where we fell short.
We’re delighted to hear that our boxer briefs have met your expectations in terms of quality, comfort, and sustainability. Your trust in our Tencel and Merino fabrics means a great deal to us, and we’re glad they have been a step up from your previous experiences.
At the same time, we sincerely apologize for the inconsistency you experienced with the cotton pyjama pants and for the way your concern was initially handled. We take consistency and fit very seriously, and your feedback highlights exactly where we need to improve. While we’re pleased the situation was ultimately resolved, we understand how the process may have been frustrating, and we are grateful for your patience.
Your insights are invaluable as we continue to refine both our products and our service. We hope to restore your confidence in our lounge wear and provide a consistently excellent experience across all aspects of CDLP.
Thank you again, Mr. Welker, for sharing your experience and giving us the opportunity to improve.
Warm regards,
Lucas
CDLP Customer Care Team
Bought 4 Lyocell Blend t-shirts that is useless
Bought 4 Lyocell Blend t-shirts. Was told that they were good it you like me tend to sweat a lot. This was not my experience when I tried them on. Wasnt dry after 4 hours and they had sweat marks all over after 10 minutes. I wanted to ship them back. That was not an option. But they offered me a discount code for 15 pct. If I could have shiped them back and got your merino blend t shirt that actually keeps it promise I would have found it a fair solutions.
17 de dezembro de 2025
Opinião espontânea
Resposta da cdlp.com
Dear Claus,
Thank you for taking the time to share your experience with our Lyocell Blend t-shirts. We truly appreciate the effort you have put into providing such detailed feedback. It helps us understand our customers’ needs and where we can improve.
We are sorry to hear that the Lyocell Blend did not perform as you expected. We understand how disappointing that must have been, especially when trying a fabric designed to manage moisture.
We also want to clarify that, due to hygiene reasons, we are unable to accept returns on worn items. We hope you understand that this is a strict policy to ensure the safety and quality of all our products for every customer.
That said, our goal is always to make things right wherever possible. The 15% discount code we provided was our way of acknowledging your dissatisfaction and offering a gesture of goodwill, even when a return or exchange was not possible. We sincerely hope it shows our commitment to your satisfaction and our appreciation for your feedback.
Your experience helps us continue to refine both our products and policies, and we will keep your insights in mind as we move forward.
Thank you again for sharing your thoughts. We hope to have the opportunity to provide products that fully meet your expectations in the future.
Warm regards
Lucas
CDLP Customer Care Team
DREADFUL quality
DREADFUL quality. They will look tired and worn after a few wears. AVOID!
20 de outubro de 2025
Opinião espontânea
Resposta da cdlp.com
Hi Alan,
Thank you for taking the time to leave a review.
We’re very sorry to hear that you were disappointed with the quality of your item. This is certainly not the experience we want our customers to have. We have reached out to you via email and would be happy to assist you further there to resolve this in the best possible way.
Kind regards,
CDLP team
Des slips sexy ciblé clientèle gay mais serrés aux tailles habituelles
Des slips sexy ciblé clientèle gay ... mais attention si vous voulez du confort... un peu ! optez pour une ou 2 tailles au dessus .. si vous prenez du L optez pour du XL vous serez tres deçus... comprimés serrés et une taille mini ridicule qui va vous boudiner!!!
ne vous fiez pas aux conseils de la marque c est completement faux!
6 de setembro de 2025
Opinião espontânea
Resposta da cdlp.com
Hi Dani,
Thank you for sharing your feedback.
We’re sorry to hear that the fit of the item didn’t meet your expectations. Our sizing recommendations are intended as a general guide, but we understand that comfort and fit can vary depending on personal preference.
We appreciate your comments and will share them with our product team as we continually work to improve our designs. If you’d like, our customer service team would be happy to assist you in finding the right size or suggest alternatives for a more comfortable fit.
Thank you again for your feedback and for supporting our brand.
Best regards,
CDLP team
0 comms, 9 days to process and counting
Ordered a set of briefs on 2025-08-04 at 10:52, Order number: 244895. Today is 2025-08-12. The order hasn't even been processed yet. No email comms either. Sounds like they're dead.
12 de agosto de 2025
Opinião espontânea
Resposta da cdlp.com
Hi Pavel,
Thank you for your review. We’re very sorry for the earlier delay and lack of communication regarding your order.
We truly appreciate your patience and understanding, and we hope you’re enjoying your purchase. Thank you again for supporting our brand.
Best regards,
CDLP team
Terrible experience
Terrible experience. Sizing guide on website is very confusing - subsequently ordered wrong size. Emailed immediately asking to change the order. Eventually got a response after the order was shipped saying I should just return for an exchange. This opened a Pandora’s box of frustration and chaos. Their returns process is farcical. They send you a fedex label that fedex won’t touch. No phone number to contact them so you get trapped in a constant cycle of automated responses acknowledging each message you send - if you’re lucky you get a response but it’s always someone new who seems to have no comprehension of how their business works, let alone who you are and what your issue is. I eventually got a partial refund and now £30 out of pocket. Seriously think twice before ordering from these people.
3 de julho de 2025
Opinião espontânea
Resposta da cdlp.com
Hi Clark,
Thank you for taking the time to share your experience. We’re very sorry to hear that your order and return process didn’t go as smoothly as expected. This is certainly not the experience we want to deliver, and we understand how frustrating it must have been.
We truly appreciate your feedback — it helps us continue to improve.
Warm regards,
CDLP team
T-Shirt für 90,- EUR ist transparent
T-Shirt für 90,- EUR ist transparent. Deutlich zu transparent in Business-Kontext. Retoure nur bei ungeöffneter Verpackung und innerhalb 14 Tagen möglich.
2 de julho de 2025
Opinião espontânea
Resposta da cdlp.com
Hi T. Rothmann,
Thank you for taking the time to share your feedback. We truly appreciate your comments and will make sure to share them with our product team as we continuously work to refine our fabrics and fit.
We’re sorry to hear that the T-shirt didn’t fully meet your expectations. We understand that transparency preferences can vary, and some of our pieces are designed with lighter fabrics that may feel more sheer in certain contexts. We know that not every style suits everyone, and we appreciate your perspective.
Regarding our returns policy, items can be returned within 14 days, following our standard practice to ensure items remain in perfect condition for future customers.
Thank you again for your feedback and for supporting our brand.
Best regards,
CDLP team
shirt is just a weird size + crap customer service
shirt is just a weird size, it is so big for a medium it is bizarre
I have tried to return it but their customers service is being silent, the return details they give won't go via fedex and now they are refusing to communicate.
Dishonest, avoid
14 de maio de 2025
Opinião espontânea
Resposta da cdlp.com
Hi Richard,
Thank you for your feedback.
We’re very sorry for the issues with sizing and communication and completely understand your frustration. We’re glad that your return has been processed and everything has been resolved.
We appreciate your patience and understanding and will continue to use feedback like yours to improve our customer service and returns process.
Best regards,
CDLP team
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