Service was great. Initial visit from Vince explained our options and measured up. He guided us through ideas we hadn't thought of which enhanced the look of our staircase. The fitters arrived on t... Ver mais
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An amazing team who were professional and respectful throughout, excellent communication . Arrived sharp as planned and worked hard tidying up at end of day. I’m so happy with the workmanship, Gar... Ver mais
Met them at the NEC show. Not pushy and accurate with costs then and throughout. The 2 men that did the work were professional, delightful, neat and tidy workers with a gazebo workspace outside an... Ver mais
A empresa respondeu
We had Central Joinery recommended to us by our longstanding cabinet maker, who himself is excellent so we had high hopes. We haven't been disappointed! Mark Wrath from the company immediately respo... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Central Joinery Group is comprised of three divisions, each specialising in manufacturing an extensive range of high quality, beautifully crafted & responsibly sourced timber products. Total Customer Satisfaction is our company ethos, from the first order through manufacture, delivery and installation (if required) we take great pride in everything we do, striving to exceed expectations and developing valued relationships with customers large and small for many years to come.
Informações de contacto
Cadley Hill Industrial Estate, Ryder Close , DE11 9EU, Swadlincote, Reino Unido
- 01283212142
- enquiries@centraljoinerygroup.co.uk
- centraljoinerygroup.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
An Exceptional Team
An amazing team who were professional and respectful throughout, excellent communication . Arrived sharp as planned and worked hard tidying up at end of day.
I’m so happy with the workmanship, Gary and Mike were fabulous along with the rest of the team who fitted ceilings, floors and doors and got my home back to normal
Would 100% recommend CJC
Helen and Mhairi
Excellent craftsmanship
Excellent craftsmanship. Stairs look outstanding. Would definitely recommend. Also, good communication.

Resposta da Central Joinery Group

Resposta da Central Joinery Group
Sourced me all the parts I needed
Sourced me all the parts I needed. Professional people come out to measure

Resposta da Central Joinery Group
Excellent work…
Right from the start the gentleman who came round was Vincent to introduce us to what you actually do for the staircase, a gentleman job well done. Richard the gentleman that fitted it very clean and presented very well made an excellent job.
10 out of 10 for everybody, thank you.

Resposta da Central Joinery Group
Very helpful and professional
Very helpful and professional . I will try and use them every time.

Resposta da Central Joinery Group
Super helpful and extremely…
Super helpful and extremely knowledgeable. Would highly recommend

Resposta da Central Joinery Group
Lovely & good quality stairs, shame about the customer experience...
Ordered my new stairs, chap came out to measure and date was given for delivery.
The new stairs didn't fit because the measurements for the new stairs were incorrect, Central Joinery said this was because my fitters were not fitting them correctly. Upon further checks it was indeed because the new stairs measurements were incorrect. This cost me an extra 2 days of fitting charges due to Central Joinery's error.
I was then promised a new stair case that would fit, only to be told a day later by the owner 'sorry we can't give you a new stair case'.
I had to get in touch with the Managing Director who was extremely helpful and arranged for a new staircase to be made and delivered that did fit.
Unfortunately, I didn't realise that accepting new stairs would mean I was compromising on quality, as some of the new pieces arrived damaged.
Because of this the Managing Director arranged for his fitter to come and fit the new stairs as a gesture of goodwill.
Overall the stairs are lovely, it was such a shame that the customer experience was poor and could have been much better.
Experienced staff
Experienced staff . Realistic and honest turn around . Can still place an order over the phone .
Based on I’m useless . I found the App quite easy to use when placing an order . Products seemed expensive . Delivery was a crazy cost £192 , on a cv13 post code .

Resposta da Central Joinery Group
Had some stairs and banisters replaced
Had some stairs and banisters replaced. It makes a change to deal with a very professional company that gets things sorted quickly.
There's always going to be problems with projects like this but this company work with you to get them sorted. Very impressive. 👍
Very highly recommend.
Thank you to all your team.
Robert Arnold

Resposta da Central Joinery Group
They Really Know Their Stuff!
This friendly, expert team made marvellous traditional wooden windows and doors for our old cottage. They are beautifully crafted and met the very specific requirements within which we had to work - we felt they listened to us at every stage. The joinery has been finished with obvious care and attention to detail by highly skilled craftspeople. We recommend this excellent company to you without reservation.

Resposta da Central Joinery Group

Resposta da Central Joinery Group
18th century cottage staircase
Living in an 18th century property has its drawbacks so needing a new staircase in the cottage we decided to go local. Best decision ever. Professional service and excellent team of installers made light work of what could have been a real headache.

Resposta da Central Joinery Group

Resposta da Central Joinery Group
My new stairs
Product and price was very good . Customer service excellent - we had parts missing and wrong sizes , but this was quickly put right .

Resposta da Central Joinery Group
Lack of communication between sales and…
Lack of communication between sales and client very poor resulting in client continously chasing. Then lack of communication between accounts and sales. All just very tedious and not good customer care.
All got sorted in the end although product not 'spot on'. Disappointing service.

Resposta da Central Joinery Group
Hi we have a building company and been…
Hi we have a building company and been using central joinery for way over ten years
They are professional, reliable and the quality is second to none

Resposta da Central Joinery Group
Fantastic product and excellent…
Fantastic product and excellent customer service. Richard installer went over and above to get the details correct and nothing was too much trouble. Thank you

Resposta da Central Joinery Group
Excellent service again , from survey to supply, great communication.
Excellent , from survey and advice to supply , great communication.

Resposta da Central Joinery Group
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