The Concierge Team at Ashford, Victoria Point, Kent were fantastic. Hayley provided help and support whenever you needed it, she has been super supportive and the place would not operate the way that... Ver mais
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Leia as opiniões dos outros
We contacted Centrick to obtain a Sellers pack and I was directed to Katy Fallon. She was very helpful and explained exactly what needed to be done to get the pack and approximate timelines. We follow... Ver mais
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I disputed an incorrect invoice on 25th June, both by email and via the mycentrick portal. I have been chasing a reply almost weekly. Despite no acknowledgment or response for over three months, I hav... Ver mais
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I attended the gathering at liberty place which was set up by concierge saf. I had a fantastic time the food drinks and atmosphere was great cant fault it. I would like to personally thank saf for int... Ver mais
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Informações sobre a empresa
Sobre Centrick
Escrito pela empresa
GET HELP FROM OUR TEAM
FIND A PROPERTY
CONTACT US
ABOUT CENTRICK
Centrick was established in 2005 with one simple goal; to deliver a better, more accessible and more efficient service than that offered by other property management companies in the market.
Centrick’s growing full-service property solutions help individuals and businesses achieve the results they need from both residential and commercial property.
We’re partners, consultants, trusted advisors and we’re with you every step of the way.
We understand just what it takes to deliver a truly 360-degree service, that’s why our teams work tirelessly to support owners, investors and developers across residential and commercial sales and lettings, build to rent and asset management portfolios and of course why our building and estate management team are trusted by the UK’s brightest businesses
Informações de contacto
The Exchange 19 Newhall Street, B3 3PJ, Birmingham, Reino Unido
- 0333 012 4125
- customerservice@centrick.co.uk
- centrick.co.uk
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4 mil opiniões
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Avoid my best advice.
I had my worst renting experience with Centrick . The agency failed to fix a broken bed despite the issue being reported 5 months ago , and the heating was not properly dealt with throughout the winter, which made the living conditions very uncomfortable.
Communication was also very poor, as my emails were I had a very disappointing experience. The landlord/agency failed to fix a broken bed despite the issue being reported, and the heating was not properly dealt with throughout the winter, which made the living conditions very uncomfortable.
Communication was also very poor, as my emails were repeatedly ignored or not answered properly. Overall, I felt that repairs and tenant concerns were not taken seriously. I would not recommend them based on my experience.
1 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Ahmed,
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and appreciate how frustrating it must have been to feel that your repair concerns and communication were not handled as expected.
We take reports regarding property maintenance, repairs, and tenant communication very seriously and always aim to provide a responsive and effective service. We would like the opportunity to review the issues you have raised and understand what happened in this instance.
Please could you send your property details and any relevant information to customerservice@centrick.co.uk so our team can investigate this further and respond directly.
Many thanks,
Centrick
Ben was very kind and helpful with my queries
Ben was the most helpful, understanding, and patient support I’ve come across at Centrick. Polite, professional, empathetic, explained everything clearly, and really altogether a very pleasant call despite the subject matter! Thank you Ben for your time today!
2 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi SC,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Team is always amazing and helpful and…
Team is always amazing and helpful and Kal always goes above and beyond to help
2 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Hannah,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Amazing help from Saf (concierge team)…
Amazing help from Saf (concierge team) at Liberty Place; always available to give help/advice, and goes over and above whenever we have a query related to the property. Thank you!
1 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Nilesh,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Saf at Liberty Place has been…
Saf at Liberty Place has been absolutely amazing. So helpful and attentive whenever we’ve had any issues. He always go above and beyond and he’s an absolute asset to the concierge team at Liberty Place on Sheepcote Street. Thank you so much for everything you do for us all Saf it doesn’t go unnoticed.
1 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Priti,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Saf the site manager at liberty place…
Saf the site manager at liberty place is excellent and efficient simply the best
1 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Tito,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Impossible to get in touch with the…
Impossible to get in touch with the credit control team in centric. They have sent debt collectors to my house despite them never sending invoices for the service charge. When you wait 1 hr to talk to the general line they don't have the right information on the computer to be of any use.
29 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Peter,
Thank you for your feedback. We are sorry to hear about your experience and understand how concerning this situation must be.
We take concerns regarding service charge communications, account balances, and customer service very seriously. We would like the opportunity to investigate the issues you have raised and review your account in detail.
Please could you send your property details and any relevant information to customerservice@centrick.co.uk so that our team can look into this further and respond directly.
Kind regards,
Centrick
Was visiting friends at liberty place…
Was visiting friends at liberty place last week, and the chap behind the desk Saff was a real help
1 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Max,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Liberty place is a fabulous place to…
Liberty place is a fabulous place to live. Clean tidy and great concierge team, sufyaan the new weekend staff member is nice.
1 de junho de 2026
Opinião espontânea
Resposta da Centrick
Hi Helen,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
I had a very nice conversation today…
I had a very nice conversation today with Benjamin , he was very nice to talk to made me feel very comfortable just a big thank you for putting my mind at ease.
29 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Maria,
Thank you for your kind review. We appreciate you taking the time to share your feedback, and we will certainly pass this on.
Kind Regards,
Centrick
Overall good experience
Overall good experience, especially the concierge team specifically Kal, who has always been very helpful and welcoming.
28 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi maan ali,
Thank you for your kind review. We appreciate you taking the time to share your feedback, and we will certainly pass this on.
Kind Regards,
Centrick
Absolute liars
Absolute liars. They have said that they will review the situation and again they do not even care and they do not do anything about your complaint. We have had a leak for years and they refused to repair it and they have found every excuse under the Sun not to repair it and they know exactly what I’m talking about. So don’t ask me for my email address And for you to help because you never do the whole building has been neglected by Centrick as a management company and that is why we are homeless. How can you review us being homeless and do something about it because you can’t and you have failed as a management company.
28 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Jenny,
Thank you for your review. We are sorry to read how strongly you feel about the situation and we fully recognise the distress and disruption that residents are currently experiencing. This matter is being treated extremely seriously by both Centrick and the wider parties involved.
Since the burst pipe at the building came to light, significant resource has been dedicated to managing the situation, including daily engagement with residents, contractors, engineers, the local authority and emergency response partners. Our Building Safety & Compliance Director has already reached out and offered to meet directly with you to discuss concerns, listen to feedback and provide further updates on the ongoing situation and next steps but you was unavailable to meet.
While we appreciate you feel your concerns have not been adequately addressed to date, we would still welcome the opportunity to review your case further with the relevant teams. Should you wish to do so, please contact customerservice@centrick.co.uk with your property details and any supporting information so that we can ensure your concerns are formally reviewed and responded to directly.
Many thanks,
Centrick
LIARS AND THIEVES
LIARS AND THIEVES
My flat was badly damaged once again due to external damages which centrick failed to fix on time. I was promised if I paid £950 to have the repairs done, including a hole in my roof due to a leak being left for years, centrick would refund me. They lie time and time again and have not refunded me despite promising to do so. They don’t answer phone calls or emails. DO NOT TRUST these liars.
28 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Elly,
We’re sorry to read about your experience and appreciate you taking the time to share your feedback. We understand how frustrating and distressing ongoing repair issues and delays in communication can be.
We would like the opportunity to review the concerns you have raised regarding the repairs and reimbursement mentioned. Please could you send your property details and any relevant correspondence to customerservice@centrick.co.uk so our team can investigate this further and respond directly.
Many thanks,
Centrick
The team who run liberty place do an…
The team who run liberty place do an amazing job. They make sure the development is run smoothly and efficiently. Led by saf’s leadership. Great team
27 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Amaan,
Thank you for your kind review. We appreciate you taking the time to share your feedback, and we will certainly pass this on.
Kind Regards,
Centrick
Devan Vara great employee
Devan Vara was extremely professional, understood my problem and frustration and helped me to sort it out as soon as possible. Would be nice to have more employees with these kinds of qualities.
27 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Cristina-Daniela,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Big thanks to sufyaan for his help on…
Big thanks to sufyaan for his help on Sunday with the deliverys Thank you
26 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi othman,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Excellent staff
I have been living in Orion building for a while. And I find the concierge team very friendly, approachable and responsive to tasks. Special mentioning to Kal, who always greet me with a smile and entertain my questions.
25 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi RP,
Thank you for your review. We’re pleased to hear your feedback and will be sure to share this with the relevant team.
Kind Regards,
Centrick
Sufyaan was on reception the last few…
Sufyaan was on reception the last few times I’ve been to liberty such a nice and polite lad very professional just thought I’d write a review as appreciation
24 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Paul,
Thank you for taking the time to leave your review. We really appreciate your feedback and will ensure this is passed on to the team.
Kind Regards,
Centrick
Been to liberty last week and Sufyaan…
Been to liberty last week and Sufyaan was on reception. He was so polite and courteous so I thought I’d put a positive review up and my appreciation.
22 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi,
Thank you for your kind review. We appreciate you taking the time to share your feedback, and we will certainly pass this on.
Kind Regards,
Centrick
Racketeering company
Racketeering company, bills and fees with no context. Portal refuses to register your reference numbers, phone never answers.
21 de maio de 2026
Opinião espontânea
Resposta da Centrick
Hi Agent Zed,
We would like the opportunity to look into the concerns you’ve raised regarding your account, charges, and communication difficulties. Please could you forward your property details and any relevant information to customerservice@centrick.co.uk so our team can investigate this further and assist you directly.
Kind regards,
Centrick
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