“I just wanted to leave a quick review to say how helpful Melanie has been throughout everything. She has been such a good assistant over the phone — always polite, clear, patient, and really took t... Ver mais
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Leia as opiniões dos outros
Clegg Gifford understands my line of business in live audio production which is why I transferred to them in the first place. They have obtained quite specific and affordable PLI and Employer Liabilit... Ver mais
A empresa respondeu
Bin with this company 8 years i've not had insurance for 6 months and they've now telling me, I cannot use my seven years.No claim bonus, you're absolutely pathetic, disrespectful company
A empresa respondeu
Had my trade policy with them for 10 years. Always on the ball, Quick to answer the phone also never ridiculous waiting times. Never had any issues when adding a vehicle, sometimes just a quick check... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968. We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance. We’d love to hear from you! Your reviews help us grow and improve, so please share your experience. If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution. Your satisfaction means everything to us!
Informações de contacto
100 Kings Rd, CM14 4EA, Brentwood, Reino Unido
- cginsurance.com
4,0
Bom
313 opiniões
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Professional staff very easy…
Professional staff very easy transaction great customer service. I've been with Clegg Gifford for many years would highly recommend
6 de novembro de 2025
Resposta da Clegg Gifford
Hi Bravo,
We appreciate your long-standing relationship with us and your kind words. We're glad you found our staff professional and the transaction easy. We value your recommendation!
Resposta da Clegg Gifford
Hi Russ,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Nice and simple this year
Nice and simple this year, they were suffering technical problems with the phone lines but still want to get the job done.
14 de novembro de 2025
Resposta da Clegg Gifford
Hi David,
We're happy to hear that you had a positive experience this year. We appreciate your understanding regarding the technical issues and thank you for your feedback.
Too expensive price goes up every year…
Too expensive price goes up every year and i don't have any claims no accidents
30 de novembro de 2025
Resposta da Clegg Gifford
Hi Ergul,
We appreciate your feedback and regret that the price quoted was too expensive. We continuously review our insurer panel to obtain competitive cover and rates and apologize if we were not competitive on this occasion.
Motor renewal handled efficiently and in a very friendly manner
Motor renewal documents all came through with plenty of time to review and renew. Renewal process was handled in a very friendly and efficient manner by Bailey and new documents were produced within minutes of renewal. So, things could not have gone more smoothly.
1 de dezembro de 2025
Resposta da Clegg Gifford
Hi Chris,
We're happy to hear that your motor renewal documents arrived promptly and that the renewal process was handled efficiently. We appreciate your positive feedback regarding the friendly service and quick document turnaround. Thank you!
After being a client for 4 years with…
After being a client for 4 years with Clegg Gifford, We were glad to leave as the communication had become really poor, difficult to add vehicles to fleet, email response very slow, to add a vehicle it would take a number of days or sometimes weeks to correct fleet adjustments, constant change of fleet managers, since the changes have been made by Clegg Gifford everything seems to have gone downhill.
19 de julho de 2025
Resposta da Clegg Gifford
Hi,
We appreciate your feedback and are sorry to hear about the poor communication and difficulties you experienced adding vehicles to your fleet. We'll review these issues to improve our service. Thank you for your time.
great comunication and good service
7 de novembro de 2025
Resposta da Clegg Gifford
Hi,
We are happy to hear that you had a good experience with our communication and service. Thank you for your positive feedback.
Good communication
Good communication
Very impressed with the advice given.
Whole process hassle free.
5 de dezembro de 2025
Resposta da Clegg Gifford
Hi Jeffrey,
We're happy to hear that you found our communication helpful and the advice beneficial. We're so glad the process was hassle-free for you, and we appreciate your feedback!
Resposta da Clegg Gifford
Hi,
We're happy the process was quick and easy for you. Thank you for your positive feedback regarding our efficient service!
Resposta da Clegg Gifford
Hi David,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Always happy to help changed insurance…
Always happy to help changed insurance easily
3 de dezembro de 2025
Resposta da Clegg Gifford
Hi Helen,
We're happy to hear that we made changing insurance easy for you. Thank you for your positive feedback; we appreciate it!
Resposta da Clegg Gifford
Hi Stephen,
We're happy to hear that our team provided helpful and quick assistance. We appreciate your positive feedback and thank you for your time.
Absolutely amazing service
Absolutely amazing service. We have been using them for years and always had brilliant service from them. Especially our contact Paul.
Cannot recommend them enough.
28 de novembro de 2025
Resposta da Clegg Gifford
Hi,
We appreciate your long-term custom and are so glad you've consistently received amazing service from our team. It's great to hear that our contact has been especially helpful. Thank you for your recommendation!
Car Insurance
Excellent service, have used this company for the past 9 years, they couldn’t be more helpful, Very professional and trustworthy company.
6 de janeiro de 2025
Opinião espontânea
Resposta da Clegg Gifford
Hi Michael,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Very bad service will take my bussiness…
Very bad service will take my bussiness else where
3 de novembro de 2025
Resposta da Clegg Gifford
Hi,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com so we can address the issue and find a solution for you. We value your feedback and aim to improve.
dodgy company
dodgy company. We have insuracenc with these company and cannot add to MID as says have to change to V5 to company director name to add in MID and how I suppose to add V5 to director name for all 100 cars?. The DVLA clearly says, it suppose to be in trade until sell to customer. paid 5k per year for insurace and no service what paid for. Taking them to FCA for further
16 de novembro de 2025
Opinião espontânea
Resposta da Clegg Gifford
Hi Ajish,
We’re sorry to hear about your experience with our service. This isn’t the standard we strive for. Please contact us at complaints@cginsurance.com, quoting your policy reference so we can address the issue and find a solution for you. We value your feedback and aim to improve.
Luxus
The vehicle, a Luxus 300H was damaged in the possession of your insured IPARK Ltd at a location known as Best Western Skylane Hotel 34 Bonehurst Road Horley Surrey RH6 9QF. We were in contract with IPARK LTD to provide meet and greet services ( Contract SPD-1-601277) collecting and returning the car to Gatwick North terminal. We understand the policy number is P-MTP00328239/18 with Tradex, CG insurance acting as broker. The car was returned damaged and apparently uninsured in their possession, why is CG not taking responsibility, or assisting in recovery of the costs to return home and repair car. These 2 companies should be reviewed and struck off by trading standards.
21 de outubro de 2025
Opinião espontânea
You'll be better going elsewhere
Been with them for the last 2 years and had no issues but came time to renew the policy and they quoted £1,500 more than the previous year. Awful to even get in touch with as I was waiting on the phone for over 30 mins to even speak to someone. Sent my business elsewhere
28 de outubro de 2025
Opinião espontânea
Resposta da Clegg Gifford
Hi Denis,
We appreciate your feedback and regret your renewal quote was so high. We are also sorry about the long wait time you experienced. We'll review this to improve our service.
Very quick and easy Rob Howard is a…
Very quick and easy Rob Howard is a gentleman to work with an absolute pleasure to be with the company thank you very much for your hard work. Look forward to many years of insurance with you.
17 de setembro de 2025
Resposta da Clegg Gifford
Hi Frederick,
Thank you for your fantastic review! We’re thrilled you had a great experience with our insurance services. If you ever need further assistance, feel free to contact us. We look forward to hearing from you again!
Resposta da Clegg Gifford
Hi Ross,
Thanks for the positive review! We’re glad you’re happy with the service and appreciate your feedback.
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